Fuerte Pastelillo

Excellent service from ALL the staff I had interaction with, the hotel was very clean and conveniently located close to main tourist areas.

The property is beautiful with its modern decor. The staff was friendly and very helpful. The dining options were plentiful. I definitely would love to stay again if some type of transportation option was included. The hotel is approximately 30 to 40 minutes from the heart of the city where more of the locals live. The problem we encountered was getting a Uber in the morning; no one would accept the ride. The front desk staff would request a taxi, which took approximately 10 minutes to get there. We ate breakfast while we waited. On days when we scheduled excursions with pickup included, we had to contact them to learn if they would be able to pick us up and all stated we were to far. So we technically had to pay for transportation twice. This is definitely not a reflection of the hotel. The hotel could offer a transportation service twice a day that could drop you off near the clock tower at 8am and pickup you back up at the same spot at maybe 8pm. This could make them at least more marketable, since they are so far away. We never had a problem getting transportation from the city. I would love to go back and see if they make one of the adjacent store fronts an indoor pool.