The hostel staff was excellent. But downtown Fresno has really gotten dumpy in the last few years. We were seeing a show that was right across the street from the hotel so it was very convenient. Luckily the hotel had plenty of security out there so we felt safe, but if they didn’t, I would not feel safe walking around this area, the hotels a little bit older, a little bit rundown, but probably the best that Fresno has to offer.