Freguesia de Santana Beach

We arrived at 5am and therefore had to pay for an extra night. The breakfast (which was included) was excellent. Our room was just adequate but the view of Copacabana Beach was terrific. The staff was friendly and helpful (except for charging us for an extra night). We enjoyed our stay.

This is a great location. The breakfast is actually very good there are many options and many of the staff were welcoming however I was disappointed at check in the host was very cold did not explain how the elevators work the hostess of the restaurant was kind and came ove to show me. Also I choose to stay at this place because I had heard great things about the roof top and I was not able to use on the night I checked, the form of imforning, was very impersonal. On the way out I was service by an employee that was extremely personal and very concerned about my experience. I hope the owners sees this, and Johnathan is rewarded for his service.

I had an oceanfront room and this was an exceptional stay. From the check in assistance by Julia at the front desk, to Gustavo at my check out, I had an amazing stay at Grand Hyatt for 4 days and I'd definitely be back here again. I am very sensitive to noise and even though the oceanfront room is by the avenue, the soundproofing of the balcony door was so superb, once you close it, the whole noise of the outer world is away from you. The bed was incredibly comfortable, the shower was spacious and so was the room, giving me plenty of space to move in it comfortably. The housekeeping was incredible, I am already a very tidy person but when I came back to my room, their touch made things even better than I expected. I loved the fact that the portion of the ocean this hotel sees is much more calmer than most beaches of Rio. I also stopped by Canto for lunch once and a drink when I checked out, and the server Monique was very helpful and warm. Overall, it's been a great experience for me. I was a solo, woman traveller. Would highly recommend this place to anyone interested.