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Reviews of Trip Inn Hotel Minerva

3 out of 5
Trip Inn Hotel Minerva
Stuttgarter Str. 31, Frankfurt, HE

Reviews

7.2

Good

Rating 10 - Excellent. 60 out of 326 reviews" "
Rating 8 - Good. 140 out of 326 reviews" "
Rating 6 - Okay. 82 out of 326 reviews" "
Rating 4 - Poor. 21 out of 326 reviews" "
Rating 2 - Terrible. 23 out of 326 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Alicia

Liked: Cleanliness, staff & service
The ceiling HS water damage, and so maintenance could be better. But it was clean and functional, beds were firm, which I like.
Stayed 1 night in Apr 2024

10/10 Excellent

Mirjana

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very helpful and friendly. I recommend this hotel to my friends
Stayed 1 night in Oct 2023

10/10 Excellent

Jeannette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service.
The gentleman working at the front desk went over and above to help us…very caring. Would certainly stay at this hotel again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jehison

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and staff was great.
Stayed 1 night in May 2023
Response from Team Reception on 12 Jun 2023
Dear Jehison,thank you very much for your positive feedback.Best RegardsTRIP INN HOTEL MINERVA Frankfurt am MainStuttgarter Straße 3160329 Frankfurt am Mainfon +49 (0)69 25 61 76-00fax +49 (0) 69 25 61 76-01email minerva@tripinn-hotels.com

6/10 Okay

Verified traveller

Business traveller
The location is very convenient and within walking distance from the main train station. The breakfast was good, but the room/s I was able to choose from had the lingering smell of cigarette smokers that had obviously stayed previously. Rooms were well insulated, so sleeping was not an issue.
Stayed 5 nights in Mar 2023

6/10 Okay

Emilio

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It is a good nothing fancy hotel near the main train station
Stayed 3 nights in Oct 2022

10/10 Excellent

Debora

Liked: Cleanliness, staff & service
This is a basic property, but I needed a last minute room, and it served the purpose. It's very close to the main train station. The staff was very nice.
Stayed 1 night in Sep 2022

10/10 Excellent

Frank

Stayed 1 night in Aug 2022

10/10 Excellent

Frank

Stayed 1 night in Aug 2022

8/10 Good

Jama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy to access the trains, clean rooms.
Stayed 1 night in Jul 2022

6/10 Okay

SUSANA

Travelled with family
Vacations
The hotel have the machines for air conditioning but thay are not working, they have a pedestal fan in the room.
Stayed 1 night in Jun 2022

10/10 Excellent

Andre, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Great breakfast. Clean. Value for cost.
Stayed 3 nights in Nov 2019

2/10 Terrible

Harkewal

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

2/10 Terrible

Mohammad

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel next to the train station at very reasonable price. Had internet problem on the first night, after complaining to the stuff was promptly move to another room. Clean hotel, good breakfast, very good price.
Stayed 6 nights in Sep 2019

10/10 Excellent

AmaroFamily, FL

Travelled with family
Liked: Cleanliness
Well Located close to downtown area and the river. Also has rentable scooters available and parking
Stayed 1 night in Jul 2019

8/10 Good

T, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a very convenient location and the staff were helpful.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Served its purpose-cheap hotel walkable to station
Hotel was ok... tiny beds and not the most confortable pillows. Served its purpose to act as a cheap gateway hotel close to the train station for our trip into europe. Breakfast was ok. The area was not the best around there but still within walking distances of the citys better areas
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Business traveller
The property is really close to the train and some bus stations. That is good if you're ok with transitory people. There are lots of people hanging outside of the property. It felt very unsafe. Inside it could use a real dusting. The carpet needs a good cleaning.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good pick if budget travel, building only 5 mins walk to train station , 1 min can catch flexibus , safe area , nice breakfast , quite n clean , friendly service . Only one downsides is the bed a little bit soft
Stayed 1 night in Jun 2019

8/10 Good

Donald

Good for short stay
I only stayed for 2 nights and all I need is a descent bed, bathroom and close to the train station. I'm not really picky as long its clean. I dont mind coming back and stay here again. Safe area too
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property was well located , but Expedia charged us 70 Euro more than the price charged by the Hotel!!!!!!! This is the last time I take Expedia.
Stayed 2 nights in May 2019

8/10 Good

Miklos

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

6/10 Okay

Peter

Close to main train station but overprised.
Hotel is close to the train station. The breakfast was simple, but good. We needed a band aid for a small cut. The front desk gave us a first aid kit, which was filled with all sort of first aid papers but nothing to stop, clean or treat a cut or any other small medical issue. All the lights of one of the rooms on the 6th floor were not working. The gentlemem who did the check in was friendly. The gentlemen who handled our stored luggage in the afternoon was not friendly at all. Somewhat grumpy. Hotel was too expensive.
Stayed 1 night in May 2019

6/10 Okay

Hussein

Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It is clean and near the station of train.the breakfast very ba.the staff arne't friendly.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Monir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good free breakfast
The room was on the smaller side, but that was fine given that we were just there to sleep. The bathroom was very big compared to most bathrooms in European hotels. My only gripe was that housekeeping knocked over my contact lens case and lost part of it - I think it may have fallen into the trash and they threw it away. Checking in was easy and the free breakfast in the morning was a great way to start the day. Especially the day we left - we didn’t have to worry about finding food on the way to the airport.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Evry thing was excellent, i hope to com back for next holiday. Thank you
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Room was very bad & pillows was the worst ever seen bathroom not that clean
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Very well situated, near to the central train station from Frankfurt.
Stayed 2 nights in Dec 2018

8/10 Good

Donald

Liked: Staff & service, room comfort
Stayed 3 nights in Oct 2018

6/10 Okay

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value
Spent one evening here prior to taking train the following day. Excellently located for the station, the hotel was clean, rooms comfortable and excellent breakfast. Very good value.
Stayed 1 night in Oct 2018

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Very nice friendly staff. They serve a good breakfast. Easy walk to train station and restaurants. Enjoyed it a lot.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please avoid this hotel if possible.
Aged hotel. Furnitures and facilities are outdated. Small and dark rooms. No hot water during our stay. Some staffs at the front desk are not friendly. The only advantage is within walking distance to the Frankfurt Central station.
Stayed 2 nights in Oct 2018

2/10 Terrible

Kais

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

ALEX

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Nga Sin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good, location is 5mins walk from the main station, breakfast is good, everywhere is clean, decoration is a bit dated. Will come back again.
Stayed 2 nights in Sep 2018

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice start to holiday!
Nice, clean room, allowed us early check in. Pleasant room, comfy beds, nice front desk. Neighborhood has a lot of construction, which makes it loud. Otherwise convenient to train, close to shops etc.
Stayed 1 night in Sep 2018

10/10 Excellent

Jessica

Great location, wonderful stay
Very clean and comfortable. Breakfast was wonderful (eggs, sausage, breads, meats, cheeses, fruit cocktail, juice and yogurt). Easy 15 minute walk to Old Town and the grocery store is just a few streets away. Parking is underground and is 15 euro/day. The manager was very helpful and kind.
Stayed 1 night in Sep 2018

6/10 Okay

Anna, Buxton

Liked: Cleanliness, staff & service
Hotel very close to alot of construction
We had three different rooms as on arrival we were given a room with three single beds in it and no room to manoeuvre. We had booked a double and were moved immediately, but the noise outside from construction woke us at 6.30 and we asked for another room and were given one immediately. The staff were helpful and breakfast was good There is a fridge in the rooms, but no kettle though there is a temperamental machine in reception at €1 a cup. For those who have not visited Frankfurt recently, it is very expensive, busy, dirty with a considerable amount of asylum seekers and rough sleepers
Stayed 4 nights in Aug 2018

2/10 Terrible

Sandor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Like the location. Air conditioning system is not up to par, or perhaps just maybe not up to North American standards. It WAS also a heat wave, so that didn't have.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. nothing more, nothing less.
The breakfast menu was very small but whatever was there was tasty. Rooms were good for a 3 star hotel. Local area isn't too good.
Stayed 1 night in Jun 2018

10/10 Excellent

Irene, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
affordable, clean and close to train station
I was very happy with our stay at Minerva Hotel. Location is not the best but I rooms were very clean, staff was very friendly and rooms were spacious. Breakfast was also good :) I had a party of 7 people
Stayed 2 nights in Jun 2018

2/10 Terrible

Gireesh

Disliked: Staff & service, property conditions & facilities, room comfort
I may not stay here again
They refused to provide the invoice. The room was spacious, but very old. Bathroom shower console was not working, overall staff behavior was not pleasant
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to central train station. The lift was appreciated with our heavy suitcases
Stayed 1 night in May 2018