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This is a beautiful old place with great charm and ambience. The rooms are beautifully appointed, with great beds and bathrooms and lots of little amenities. The customer service was above and beyond normal levels of service. One example (and there were many): When we arrived after a 7 hour drive with no food, the receptionist fixed us up with wine and cheese on the patio even though the restaurant wasn't open. It went on from there. They simply couldn't do enough for their guests. It makes you...

Very nice hotel - very clean and comfortable. Will be staying again! Food in the restaurant was very nice too.

Great hotel - reception area with free coffee, nice seating and games was super. Rooms were nice also and the kitchenette was helpful. Daily cleaning and towel changes also useful.

The staff were amazing and made the stay lovely- the spa areas was very relaxing and the room was clean and well furnished. Would certainly stay again!

I have stayed in many high end hotels throughout the world and I have to say that this experience was superb from start to finish. Staff could not have been more professional and helpful. The room was superb and the setting was also great. All rooms are individually designed and the building dates back to the 15th century, so is characterful in many regards. If you're in Chambéry and you want a really good place to stay, I would strongly recommend this hotel.

We stayed here for 2 nights on our way back north. The hotel is lovely and the rooms very comfortable, the restaurant was closed whilst we were there but the bar serves a nice selection without needing to go out. The hotel is ideally positioned to visit Annecy or do what we did and visit Mont Revard with outstanding views of the lake right next to the hotel, the surrounding countryside is beautiful. The breakfast buffet is good with enough choice to fill you up and there’s coffee available in...

Good location and very helpful staff.

Our double room was not air-conditioned as was advertized! It was so very hot and a fan did little. The two at reception were most helpful and moved us into a family room, with air and lots of space. What a treat for us and I told them I would give them an outstanding rating. The breakfast was also ideal= would definitely stay there again. Mid-town which is charming!

The hosts were very helpful and provided an excellent service

Off road motirbike parking

Lovely people who made us feel so welcome. Very picturesque location

Clean, bright and welcoming

Nothing was too much trouble for owners. Watched England play with Noah and a beer.