Title: Fox Glacier Jade Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=83817347&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Fox Glacier Jade Hotel Hostal in Fox Glacier with free parking ## Photo gallery for Fox Glacier Jade Hotel ![Exterior - Fox Glacier Jade Hotel (Fox Glacier)](https://images.trvl-media.com/lodging/84000000/83820000/83817400/83817347/a6e75fb8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Fox Glacier Jade Hotel (Fox Glacier)](https://images.trvl-media.com/lodging/84000000/83820000/83817400/83817347/dec2a9a8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Triple Room | Free WiFi, bed sheets - Fox Glacier Jade Hotel (Fox Glacier)](https://images.trvl-media.com/lodging/84000000/83820000/83817400/83817347/8e4f3214.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Shower, rainfall showerhead, hair dryer - Fox Glacier Jade Hotel (Fox Glacier)](https://images.trvl-media.com/lodging/84000000/83820000/83817400/83817347/4fcbc987.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Double Room | Free WiFi, bed sheets - Fox Glacier Jade Hotel (Fox Glacier)](https://images.trvl-media.com/lodging/84000000/83820000/83817400/83817347/bb591618.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Fox Glacier Jade Hotel provides laundry facilities and more. Stay connected with free in-room WiFi. ## Reviews 3.8 ## Popular amenities - Parking included - Free Wi-Fi - Laundry room - Housekeeping ## Room options ### Check availability for these dates Tonight [Jan 30 - Jan 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=83817347&PinnedHotelID=83817347&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=83817347&PinnedHotelID=83817347&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 31 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=83817347&PinnedHotelID=83817347&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=83817347&PinnedHotelID=83817347&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=83817347&PinnedHotelID=83817347&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=83817347&PinnedHotelID=83817347&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=83817347&PinnedHotelID=83817347&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=83817347&PinnedHotelID=83817347&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Basic Shared Dormitory ![Basic Shared Dormitory | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83820000/83817400/83817347/faa92e85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Shared Dormitory ### Highlights Heating 8 bathrooms Rainfall showerhead Daily housekeeping - 140 sq ft - Sleeps 1 - 1 Single Bunk Bed ### View all photos for Basic Double Room ![Basic Double Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83820000/83817400/83817347/8c672084.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room ### Highlights Heating 2 bathrooms Rainfall showerhead Daily housekeeping - 140 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Basic Twin Room ![Basic Twin Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83820000/83817400/83817347/87c49112.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Twin Room ### Highlights Heating 2 bathrooms Rainfall showerhead Daily housekeeping - 140 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Comfort Double Room ![Comfort Double Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83820000/83817400/83817347/0bd274ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room ### Highlights Heating LED TV Private bathroom Rainfall showerhead 8 bathrooms Cable channels Daily housekeeping - 172 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Comfort Twin Room ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83820000/83817400/83817347/a80c0320.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Twin Room ### Highlights Heating LED TV Private bathroom Rainfall showerhead 8 bathrooms Cable channels Daily housekeeping - 172 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Comfort Triple Room ![Comfort Triple Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83820000/83817400/83817347/8e4f3214.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Triple Room ### Highlights Heating LED TV Private bathroom Rainfall showerhead 8 bathrooms Cable channels Daily housekeeping - 172 sq ft - Sleeps 3 - 1 Single Bed and 1 Double Bed ### View all photos for Basic Shared Dormitory ![Basic Shared Dormitory | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83820000/83817400/83817347/7d09a4f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Shared Dormitory ### Highlights Heating 8 bathrooms Rainfall showerhead Daily housekeeping - 140 sq ft - Sleeps 1 - 1 Single Bunk Bed and 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFox-Glacier-Hotels-Fox-Glacier-Jade-Hotel.h83817347.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFox-Glacier-Hotels-Fox-Glacier-Jade-Hotel.h83817347.Hotel-Information) ## About the area Fox Glacier is home to Fox Glacier Jade Hotel. Fox Glacier Glow Worm Forest and Waiho Hot Tubs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Te Wahipounamu and Westcoast Wildlife Centre. [Visit our Fox Glacier travel guide](https://www.expedia.co.uk/Fox-Glacier.dx181325) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-43.46640%2C170.01850&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=L3-SkepgMNJBxIfQnFhBLJr-w-w=) 39 Sullivan Rd, Fox Glacier, 7859 ### What's nearby - ![Fox Glacier featuring snow, forest scenes and mountains](https://images.trvl-media.com/place/553248621526966904/fe6c0d19-5008-465d-857d-c0e8543fe431.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Matheson 6 min drive \- 3.9 miles - Fox Glacier Glow Worm Forest 3 min walk \- 0.2 miles - Westcoast Wildlife Centre 17 min drive \- 15.9 miles - Glacier Hot Pools 18 min drive \- 16.1 miles ### Getting around - Hokitika (HKK) 146 min drive ### Restaurants - Matheson Cafe 6 min drive - Betsey Jane 7 min walk - Cook Saddle Cafe & Saloon 4 min walk - Cafe Neve 3 min walk - The Last Kitchen 2 min walk ## About this property ### Fox Glacier Jade Hotel Property highlights Fox Glacier Jade Hotel provides laundry facilities and more. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - Tour/ticket information and smoke-free property Room features All guest rooms at Fox Glacier Jade Hotel have amenities, such as free WiFi. Extra conveniences in all rooms include: - 8 bathrooms with rainfall showers - Heating and daily housekeeping ## Similar properties ![Property grounds](https://images.trvl-media.com/lodging/4000000/3140000/3134300/3134249/9da00121.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Misty Peaks Guesthouse Fox Glacier - Parking included - Free Wi-Fi - Laundry room - Room service 9.2 Wonderful 104 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=3134249&PinnedHotelID=3134249&HadPinnedHotel=true®ionId=-1&adults=2) ![Mountain view](https://images.trvl-media.com/lodging/10000000/9630000/9628900/9628879/3b82e650.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rainforest Motel Fox Glacier - Pet-friendly - Parking included - Free Wi-Fi - Laundry room 9.2 Wonderful 315 reviews £77 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=9628879&PinnedHotelID=9628879&HadPinnedHotel=true®ionId=-1&adults=2) ![Cottage | Premium bedding, Select Comfort beds, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7280000/7275200/7275200/8d75db48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mt Cook View Motel - Fox Glacier Fox Glacier - Pet-friendly - Parking included - Free Wi-Fi - Laundry room 9.2 Wonderful 264 reviews £124 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=7275200&PinnedHotelID=7275200&HadPinnedHotel=true®ionId=-1&adults=2) ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9630000/9624000/9623911/5c8ad13f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fox Glacier Lodge Fox Glacier - Parking included - Free Wi-Fi - Laundry room - Housekeeping 8.8 Excellent 350 reviews £153 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=9623911&PinnedHotelID=9623911&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor spa tub](https://images.trvl-media.com/lodging/10000000/9630000/9626600/9626521/dfad24af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fox Glacier TOP 10 Holiday Park & Motels Fox Glacier - Parking included - Free Wi-Fi - Laundry room - Housekeeping 8.6 Excellent 384 reviews £35 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=9626521&PinnedHotelID=9626521&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/3000000/2600000/2594400/2594339/75999a15.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunset Motel Fox Glacier - Parking included - Free Wi-Fi - Breakfast available - Laundry room 8.6 Excellent 359 reviews £105 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=2594339&PinnedHotelID=2594339&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/8000000/7040000/7038700/7038625/3cf45efa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westhaven Motel Fox Glacier - Parking included - Free Wi-Fi - Business services - Laundry room 8.4 Very good 528 reviews £90 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=7038625&PinnedHotelID=7038625&HadPinnedHotel=true®ionId=-1&adults=2) ![Food and drink](https://images.trvl-media.com/lodging/3000000/2410000/2401100/2401090/af09161f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Heartland Hotel Glacier Country Fox Glacier - Parking included - Free Wi-Fi - Restaurant - Breakfast available 7.0 Good 143 reviews £129 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=2401090&PinnedHotelID=2401090&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/108000000/107480000/107473500/107473492/cff809e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wild Kea Lodge Franz Josef Franz Josef Glacier - Parking included - Free Wi-Fi - Laundry room - Housekeeping 9.0 Wonderful 124 reviews £87 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=107473492&PinnedHotelID=107473492&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9510000/9505000/9504948/797d0243.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Franz Josef Montrose Hostel Lodge Franz Josef Glacier - Hot tub - Breakfast included - Parking included - Free Wi-Fi 8.4 Very good 258 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=9504948&PinnedHotelID=9504948&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=83817347&PinnedHotelID=83817347&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=83817347,3134249,9628879,7275200,9623911) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Family friendly - Laundry facilities ### Conveniences - Laundry facilities - Limited-hour front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - No lift - Thin carpet in room ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - 8 shared bathrooms - Hair dryer (on request) - Rainfall showerhead - Shower ### More - Heating ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 8:00 PM Late check-in subject to availability Minimum check-in age - 15 ### Check-out Check-out before 10:00 AM ### Special check-in instructions The front desk is open daily from 8:00 AM - 8:00 PM Front desk staffed during limited hours If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### National rating For the benefit of our customers, we have provided a rating based on our ratings system. ### Property is also known as Fox Glacier Jade Hotel Hostal Fox Glacier Jade Hotel Fox Glacier Fox Glacier Jade Hotel Hostal Fox Glacier ## Frequently asked questions ### Is Fox Glacier Jade Hotel pet-friendly? ### How much is parking at Fox Glacier Jade Hotel? ### What time is check-in at Fox Glacier Jade Hotel? ### What time is check-out at Fox Glacier Jade Hotel? ### Where is Fox Glacier Jade Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Fox Glacier Jade Hotel Reviews 3.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 4.0 Cleanliness ### 4.4 Amenities ### 3.8 Staff & service ### 3.4 Property conditions & facilities 10 - Excellent 0 8 - Good 5 6 - Okay 3 4 - Poor 7 2 - Terrible 18 ## Reviews ### 8/10 Good #### Patricia 18 Feb 2025 Liked: Cleanliness, staff & service, amenities You get what you pay for and I couldn't complain as we were a late booking. We had everything we needed, comfortable bed, hot shower and private bathroom. Jesus (spanish manager) did all he could to accomodate us. If you want 5 star and want to pay 4 times the price stay elsewhere but this was very suitable for us, no complaints here 😊 ##### Patricia Stayed 1 night in Feb 2025 ### 8/10 Good #### Sonia 21 Nov 2023 Disliked: Staff & service Needed a garbage bin in the kitchen area and at least looked at daily. Great stop for the area. ##### Sonia Stayed 2 nights in Nov 2023 ### 6/10 Okay #### Joy 22 Feb 2025 Liked: Room comfort Disliked: Cleanliness, staff & service, property conditions & facilities #### OK The whole place could do with some care, very tired looking building, peeling paint, not that clean, could nit connect to the wifi, no tv and no cups to make a drink in, The bed however was really comfortable and we did sleep well. ##### Joy Stayed 1 night in Feb 2025 ### 4/10 Poor #### Thais 1 Jan 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities The room was very clean. But it says wifi which unfortunately does not work unless you are outside. The TV works off of wifi, so no TV to be able to unwind. The frame on the twin bed needs to be bigger as you fall off either side giving you mininum area to sleep. But it was great distance to the Fox Glacier walk and Lake Matheson. ##### Thais ### 8/10 Good #### Stephan 17 Nov 2023 Disliked: Staff & service, property conditions & facilities There was nobody. it was a Ghostel. But the few i think renovated rooms where perfect ##### Stephan Stayed 2 nights in Nov 2023 ### 2/10 Terrible #### Verified traveller 18 Feb 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### BEWARE We were very excited to come to Fox Glacier for our heli-hike tour. That is, until we drove into the ruins of Jade Hotel. We were greeted with an overgrown building, trash, and a sketchy appearance. The registration employee was kind but quickly rushed us out to search for our room. The room was dark, smelled of mold, had no AC or airflow, a plywood-like bed frame, and had leftover hair in the bathroom from previous users. If not for the cold outside air, we would have considered camping in the mountains. I am not sure where else you should seek refuge, but I would not recommend the Jade Hotel, despite its deceiving name. Best of luck and good travels. ##### Verified traveller Stayed 1 night in Feb 2025 ### 4/10 Poor #### Vere 20 Feb 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The hotel is in very poor, unsightly, condition. The service at reception was absent to minimal. The room was clean but a little tatty despite being said to be one of their best. The TV was connected via WiFi whose channel was not connected to the internet. The satellite TV was not working. Both faults were beyond the capability of the staff to correct. I eventually reset & tuned the sat & its LNB myself. The nearby Bestsy Jane restaurant was great & improved the overall experience. ##### Vere Stayed 1 night in Feb 2025 ### 4/10 Poor #### Jo 28 Dec 2023 Liked: Staff & service Disliked: Amenities, property conditions & facilities Sadly we had an unpleasant stay at this property. Buildings very run down. Unpleasant really strong smell like chlorine in room. Staff changed room which was appreciated. Staff did try and help but limited english.Water had to be boiled for use. The weirdest thing was tea and coffee provided but no cups or kettle. Manager stated owner would not provide milk for guests. Outside areas were very untidy and uncared for looking. Appreciated that staff tried their best but was a miserable stay. ##### Jo Stayed 1 night in Dec 2023 ### 8/10 Good #### Matthew 14 Jan 2024 Nice quiet place to stay for couple days. ##### Matthew Stayed 2 nights in Jan 2024 ### 6/10 Okay #### ZOLTAN 24 Feb 2025 As a room where we stayed for a night was clean and convenient. However, the whole building needs some maintenance. ##### ZOLTAN Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Bella 26 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities We left within the first ten minutes of arriving. There is no form of heating in the rooms and it was just an all round outdated place that needs a lot of attention. ##### Bella Stayed 1 night in Jun 2025 ### 4/10 Poor #### Jeff 17 Mar 2025 Disliked: Property conditions & facilities While the exterior appearance was quaint the rooms were small, outdated, and the shower wouldn’t drain ##### Jeff Stayed 1 night in Mar 2025 ### 4/10 Poor #### Andrew 16 Mar 2025 Disliked: Cleanliness, amenities, property conditions & facilities Very old and tired. No cutlery or cups But a kettle. ##### Andrew Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Ivan 2 Feb 2025 Disliked: Cleanliness, staff & service No daily housekeeping. No hanger in bathroom. This is likd a hostel type of accomodation ##### Ivan Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Angela 21 Nov 2023 Disliked: Cleanliness, staff & service, property conditions & facilities It was like staying at a renovation site. Staff were no where to be found. ##### Angela Stayed 2 nights in Nov 2023 ### 2/10 Terrible #### Trevor 17 Feb 2025 Disliked: Staff & service, amenities, property conditions & facilities Coffee facilities, but no mugs or teaspoons. No hot water when w went to have a shower, not many guests. When we ran water, it was brown. No wifi where we were. Had to sit in front of office to get reception. Surroundings run down ##### Trevor Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Winnie 18 Aug 2023 Disliked: Amenities The kitchen was terrible very dirty and rubbish was full and nobody clean. There’re no other tenant in that hotel when we stayed. There was no rubbish bin inside the room as well. Staff passed the key to us then left the hotel already and not appear anymore. ##### Winnie Stayed 1 night in Aug 2023 ### 2/10 Terrible #### Shrinivasan 5 Jan 2024 Disliked: Cleanliness, property conditions & facilities, room comfort This place has choppy WiFi. It is very hard to communicate with front desk as they don’t speak English. There was only one who could and it’s hard to find him. This place does not have a phone so if you’re driving and if you want to make changes or something then good luck ##### Shrinivasan Stayed 1 night in Jan 2024 ### 2/10 Terrible #### Michael 2 Jan 2024 #### Run down Very run down and unclean. Mould spores in our shower and rubbish left outside near car park and in cooking and eating area for couple days. Did not feel comfortable in the environment provided. Generally don’t ask for much- I don’t mind hostels but this was not up to spec. ##### Michael Stayed 2 nights in Dec 2023 ### 2/10 Terrible #### Tari 30 Dec 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dirty and dated! Once arriving at hotel property appears very run down and unkept. We were show. Our room, room was dirty ( beer bottle under bed but visible without bending over), black sand/dirt on sheets, floor not vacuumed, no garbage bin, no cups, towels holey and stained. No wifi available unless standing outside. We are well travelled people and are used to all types of rooms. I’m never fussed about age of property but cleanliness is a must! When we asked about changing room he said it was booked but when we were out around 10 pm many rooms still empty. Overall very disappointed! This room was $250 for two twin beds! Not worth it! ##### Tari Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Parminder 28 Dec 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Terrible experience. No coffee, no english breakfast tea , no sugar, no MILK, no kettle in the room. When requested they said they do t have any kettle. There was only one kettle (although they had put green tea two pouches in room) . Other couple had same issues like us and were ready to leave becquse of zero amenities in hotel. Major thing is when we entered into rooms there was very strong chlorine smell. Other couple in room 36 complained about the same. Most of the staff cannot communicate in English so it was really hard to explain to them the issue we all were facing. In the end i wont recommend this hotel and will never stay here. ##### Parminder Stayed 1 night in Dec 2023 ### 2/10 Terrible #### matt 23 Jan 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Give it a miss. It’s cheap for a reason. We found: None of the staff in reception spoke English very well or at all. Dyer wouldn’t warm up so ended up going around the corner to another lodge to finish it. Hair all over the bathroom? I think someone had had a hair cut or something in there and not cleared it up. Kitchen was dirty and ill equipped. There was no fridge and had to after a Google translate conversation with check in staff was allowed to use the freezer for my cool packs. Generally just very dirty and smelled very damp. Wi-Fi didn’t work. Only plus was The beds and sheets where clean but I think this was only due to an external company doing the bedding for them. I stay in basic/cheap accommodation quite often and there where some standards here ‘the jade’ just failed to meet. With a bit of effort it could be a really nice place. Sort it out! ##### matt Stayed 2 nights in Jan 2024 ### 2/10 Terrible #### Verified traveller 7 Jan 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ALL AROUND TERRIBLE I have traveled around the world and stayed in a lot of places but this by far is ONE OF THE WORST PLACES IVE EVER STAYED!!! If you are thinking about staying in Fox Glacier and this is the only thing available, DONT DO IT!! Stay a couple more nights in Franz Josef or keep passing through! I understand that it rains a lot here but everything smells damp and musty. The carpet in my room had a visible puddle on the carpet. \* They don’t give you keys to the room, the room is just always unlocked. \* For the 3 nights I was here the bathrooms were NEVER cleaned. Looked like there was poop stains on the walls. Showers always had a puddle of water (both men and women’s bathrooms) that would seep over into the stalls. No hand towels and the hand dryer didn’t work. \* Kitchen was gross, the drying towels were always soaking wet and didn’t seem to be changed regularly. Everything was damp and dirty. NO FORKS! \* THE WIFI was TRASH ![This was what was on the bathroom stall wall. For all 3 days I was there, and probably longer!](https://a.travel-assets.com/ugc/hotel-reviews/1649408306512568F71535FC40E5BAFBE79E697A1704606858752.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Dec 2023 ### 2/10 Terrible #### Weiqiang 10 Jan 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 最垃圾的酒店！ ##### Weiqiang Stayed 1 night in Jan 2025 ### 4/10 Poor #### Tana 2 Jan 2025 ##### Tana Stayed 1 night in Jan 2025 ---