Fortune Hills Golf and Country Club

Tge maid service was not good and pleasant at all

This place is terrible do not go here we had a cockroach in our room, the food was not good, the patio, pool, chairs were never cleaned. Bees are horrible always on your food or your drinks. Staff is nice but the rooms are disgusting and nothing is updated or even cleaned or even kept up on. Bugs in the dining area. No where to get out of the heat no ac but in your room. No shade anywhere. Horrible!

I should have known my experience would be bad, when it took 2.5 hours to get my food from the restaurant at the resort. The facilities were outdated and many of the appliances were rusted. The weight room was small with equipment not maintained. One treadmill had a broken screen and the other had a loose belt. Requests were treated as an inconvenience. It took hours to get towels replaced. I did not have WiFi in my room my entire stay. The first day I notified staff, I was told “all rooms have WiFi, so I must have WiFi”. I came back the next day and was told that IT was not in on the weekend and to come back on Monday. I came back on Monday and was told, they would let IT know I needed assistance. That assistance never came. Air conditioning in my room was not controllable. The temperature never changed. Our toilet would not flush properly. Overall, it was the worst experience on any trip i have ever been on. There were a few nice people, like Jones, but most others could care less.