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Reviews of Motel 6 Euless, TX - DFW West

2 out of 5
Motel 6 Euless, TX - DFW West
1001 West Airport Freeway, Euless, TX

Reviews

6.2
Rating 10 - Excellent. 136 out of 650 reviews" "
Rating 8 - Good. 136 out of 650 reviews" "
Rating 6 - Okay. 125 out of 650 reviews" "
Rating 4 - Poor. 101 out of 650 reviews" "
Rating 2 - Terrible. 152 out of 650 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Alexis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool wasn’t opened as advertised. Saw a few roaches in the room. Pictures didn’t match how the room looked. Key card kept having issues. We got locked out of the room twice and had to replace the card both times. There’s also no microwave be prepared if you need one. Other than that it wasn’t a horrible place nor was it horribly expensive.
Stayed 2 nights in May 2024

6/10 Okay

Colin

Cheap and clean
Stayed 1 night in May 2024

4/10 Poor

Calvin

Disliked: Cleanliness, property conditions & facilities
Roaches in the room, floors dirty, heavy smoke smell in Non-smoking room, other customers noisy and lots of activity outside 1-2am.
Stayed 1 night in May 2024
Response from Brand Experience Team on 21 May 2024
Hi Calvin,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in May 2024
Response from Brand Experience Team on 14 May 2024
Hi Rebecca, Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

6/10 Okay

Colin

Clean and affordable but noisy next to the freeway
Stayed 4 nights in Apr 2024
Response from Nancy Y. on 2 May 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and affordable
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Colin,Thank you for positively rating your stay!Lilith#Team6

8/10 Good

John, Broomfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. I would stay here again.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 17 Apr 2024
Hi John, Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Natalie #Team6

10/10 Excellent

C

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great great great
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi C,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Veverly

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled horrible and there was random stains on the walls. It really smelled like my rabbit's cage when it needs to be cleaned. There was also cigarette holes in the blanket. Tried to watch tv, but it wouldn't turn on. The remote was also sticky and visibly had stuff stuck to it. I just needed to sleep a few hours before i got back on the road for a 5 hr drive, but i was too uncomfortable to sleep.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 19 Mar 2024
Hi Veverly, We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Natalie #Team6

10/10 Excellent

C

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful wonderful
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi C,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

C

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedt
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi C,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Yamilca

Liked: Cleanliness, staff & service
Beds need update, but everything was clean and quiet, usually motel 6 bedrooms have microwave, this one doesn’t have, they should. But overall you get what you pay for, it was quiet and clean.
Stayed 3 nights in Feb 2024
Response from Nancy Y. on 6 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

juan k

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Dont stay here
Everything in the room was old andcwas coat roaches in the room, this hotel is overpriced for the condition, its not worth more than 50.00 at night
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Sanya

Stayed 1 night in Jan 2024
Response from Brand Experience Team on 7 Feb 2024
Hi Sanya,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Carlos Alberto Camacho

Travelled with family
Liked: Cleanliness
Nobody cleaned the room in 4 days
Stayed 4 nights in Jan 2024
Response from Nancy Y. on 23 Jan 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

10/10 Excellent

James

Stayed 1 night in Jan 2024

2/10 Terrible

Courage

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always A Great Stay!
Stayed here numerous times, always a good experience, good & safe area, clean facility, friendly staff, convenient to restaurants, and never experienced any loud guests.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 6 Nov 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Leyser

Stayed 1 night in Oct 2023

10/10 Excellent

Chastity

Stayed 1 night in Sep 2023

10/10 Excellent

James

Stayed 1 night in Aug 2023

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Lori-Lynn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

gustavo

Disliked: Staff & service
Stayed 2 nights in Aug 2023

2/10 Terrible

Asa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No phone no refrigerate no microwave, door flew open, in 1st room after 3 hour's and 5 request and showing 3 different staff members were I moved to a second room only to be horrified further.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 29 Aug 2023
Hi Asa,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 Good

Gowri Shankar

Stayed 3 nights in Aug 2023

10/10 Excellent

REYNALDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean. The staff was very kind.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 29 Aug 2023
Hi Reynaldo,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Tony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

LaQuesha

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
They are great
Stayed 4 nights in Jul 2023
Response from Brand Experience Team on 8 Aug 2023
Hi LaQuesha,Thank you for the perfect rating!Lilith#Team6

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Ray

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dam Shame
Roaches and bugs in the room the towels had stains the sink had drainage problems
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 11 Jul 2023
Hi Ray, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

2/10 Terrible

Keltione

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach infested
The room had extreme roaches
Stayed 1 night in Jun 2023
Response from Nancy Y. on 5 Jul 2023
We're thankful you had a wonderful experience during your recent stay with us, and we appreciate your feedback! We are committed to providing exceptional service to all our guests, and we are glad we met your expectations. We hope to have the opportunity to serve you again in the future for all your lodging needs. Thank you for choosing us!Nancy Y.#Team6

8/10 Good

saul

Stayed 1 night in Jun 2023

8/10 Good

James

Stayed 1 night in Jun 2023

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do BETTER!
Hello good morning. I came here for business and I booked a king bed smoking room. Upon arrival I was told that I booked a twin bed and I said no I didn’t and showed the man and he said well will you be okay with a twin . So I had to say yes I had been driving for 5 hours to get to this town and I was exhausted. The thing is this, if I pay for something then that is what is expected- I’m sure that’s how it is for every person in this earth. Next thing is the room had a funky smell to it , cigarette burns in the covers . Not enough towels. And no microwaves in the rooms! Everyone has to go down to the lobby to be able to heat up food which is absolutely ridiculous. The air conditioning in my room was not good at all it looked like someone tore the buttons out so good luck figuring that out!last but not least , they have washers and dryers that definitely should be free because you have a room! But it costs $2 in change . And the front won’t give you change in exchange for dollars ! I am beyond disappointed and y’all have got to do better ! The room I got was spacious that was the only cool thing.
Stayed 3 nights in Jun 2023
Response from Brand Experience Team on 27 Jun 2023
Hi Traveler,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Patricia

Stayed 1 night in Jun 2023

4/10 Poor

Aaron

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The old saying you get what you pay for that’s what happened here my tv didn’t work well first night riches bed broke on me a complete disaster proceed with caution
Stayed 1 night in May 2023
Response from Brand Experience Team on 6 Jun 2023
Hi Aaron,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Elliot

Business traveller
Liked: Property conditions & facilities, room comfort
It was decent and nice
Stayed 1 night in May 2023

10/10 Excellent

Vonicqua

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Cleanest Motel6 I’ve been to. Bath tub was bright white as well as sheets. Not a hair in sight. I was pleasantly surprised. Only downside, there was no fridge or microwave in my room. I don’t have many expectations for an $80 stay but a microwave is one. overall, I would rebook again if I needed a room in the area again.
Stayed 1 night in Apr 2023
Response from Brand Experience Team on 9 May 2023
Hi Vonicqua,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here.
We arrived at the hotel and had no problem checking in up front. Then we went to our room. First of all it looked nothing like the pictures we saw. There was a bed a small table and 2 chairs . We went on in to see about getting settled. It was supposed to be a non smoking room yet there were cigarette holes in the sheets. My husband and I were not happy but got no results from up front when we complained. We got ready for bed and my husband pulled back the cover and there was a blood stain in the sheet. Again when we complained nothing was done . We put our own sheet on the bed. Our bathroom sink was stopped up and maintenance never fixed it there were no wash rags in our room just one towel .Then during the night my husband killed 3 roaches. And that was it. We got up ASAP checked out. We complained to the manager but we're told there was nothing they could do about any of it. It was not a happy experience. Iwe do not recommend anybody stay here at the Motel 6 West in Euless. Totally a disappointing experience .
Stayed 1 night in Apr 2023
Response from Brand Experience Team on 24 Apr 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 Excellent

Isabell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn't recommend this place to anyone. The roaches were so bad I ended up leaving. It was so disgusting I've never stayed anywhere as disgusting and gross in my entire life. This place clearly has a roach infestation and needs to be closed down or thoroughly treated by professionals.
Stayed 1 night in Mar 2023
Response from Brand Experience Team on 18 Apr 2023
Hi Jennifer,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

6/10 Okay

Dale

Disliked: Cleanliness, amenities
Stayed 1 night in Apr 2023

2/10 Terrible

Adrian

Stayed 1 night in Mar 2023

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Beds were comfy rooms were clean the only issue I has was door to restroom would fully close it I’m ok with that since it still closed enough lol
Stayed 1 night in Mar 2023
Response from Brand Experience Team on 7 Apr 2023
Hi Anita,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 Terrible

Shataniqua

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had stains on the sheets and holes. The room smelled like feet and fecal matter. Also once we asked to be moved, the manager was rude.
Stayed 2 nights in Mar 2023
Response from Brand Experience Team on 28 Mar 2023
Hi Shataniqua,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Elizabeth

Disliked: Staff & service
Stayed 1 night in Mar 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, clean, convenient location.
Stayed 2 nights in Mar 2023
Response from Nancy Y. on 15 Mar 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Alejandro

Liked: Staff & service
Disliked: Cleanliness
I saw one cockroach on the bed and a small one on the floor a few hours after arriving in room. Prior to I did not have food on the bed or even in the room. I came from airport straight to motel property and unpacked. Additionally, the towels had visible stains on them and were short/smaller than other comparable towels for shower self-drying purposes.
Stayed 3 nights in Feb 2023
Response from Nancy Y. on 2 Mar 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6