Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, desk, soundproofing, iron/ironing board
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Reviews of Haven Hotel - Fort Lauderdale Airport

2 out of 5
Haven Hotel - Fort Lauderdale Airport
3001 SE 6th Avenue, Fort Lauderdale, FL

Reviews

6.0
Rating 10 - Excellent. 116 out of 731 reviews" "
Rating 8 - Good. 180 out of 731 reviews" "
Rating 6 - Okay. 160 out of 731 reviews" "
Rating 4 - Poor. 121 out of 731 reviews" "
Rating 2 - Terrible. 154 out of 731 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Frank, Pitt Meadows

Stayed 1 night in Mar 2024

10/10 Excellent

Travis

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Industrial Park but very convenient.
Stayed 1 night in Mar 2024

8/10 Good

Shray

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night prior to leaving for cruise . The room was clean and comfortable and cooling system was working properly. This was close to airport and cruise ports. Staff very friendly and helpful. Although dining was limited you could order take out.
Stayed 1 night in Feb 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I needed a place in a pinch and Haven fit the bill. I arrived late at night, but Ricky met me at the front desk. I was a little nervous because it is a ground floor place and the door had a single lock. The location is a little off the beaten path. In the morning I loved a cup of coffee and some cheerios.
Stayed 1 night in Jan 2024
Response from Rick on 14 Jan 2024
Hi Denise thank you for taking the time to review our property! We are glad you enjoyed your stay with us and hope to see you again on your next stay in Fort Lauderdale. -Haven Hotel

6/10 Okay

Amanda

Good cheap location for airport
Smallest motel room I have ever stayed in, it looks like it has had a basic overhaul, which is unfinished around the edges. No hot water! On the plus side cotton sheets, plenty of bits for breakfast and lovely people
Stayed 1 night in Nov 2023

4/10 Poor

Lana

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel is ok for a budget traveler who needs to spend one night there. No dining options in the vicinity. Hotel offers to have food delivered from two restaurants. The food was good, but it took over an hour to receive it. The room was dated, but spacious and clean. The staff was friendly. Location is close to the cruise terminal and the airport
Stayed 1 night in Nov 2023

6/10 Okay

Mark I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked Haven Hotel at 11:30pm after my flight was delayed overnight. As I got into my Uber, I received a text from the property letting me know that they gave my room away. (As you can imagine, not a lot of availability/options at 11:30 at night, day of a reservation with a plane full of people looking for the closest, least expensive option.) They offered a room at their sister property, Vacation Inn, which was next door. Everything about the experience was unpleasant and I regret not just sleeping on the airport floor instead.
Stayed 1 night in Nov 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Mike P. on 12 Nov 2023
David - thank you for taking the time to review our property! We are happy to see that you enjoyed your stay with us and hope to see you again on your next stay in Fort Lauderdale. -Haven Hotel

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was a place to stay. Staff was very nice and room was clean. On the negative side, noisy, couldn’t make it dark in the room.
Stayed 2 nights in Oct 2023
Response from Mike P. on 30 Oct 2023
James thank you for taking the time to review our property! We hope to see you again on your next stay in Fort Lauderdale. We have notated the room to adjust the blinds for a darker room. ThanksHaven Hotel

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Rick on 16 Oct 2023
Maria It was a pleasure having you as our guest! We look forward to your next stay with us! Safe travels -Haven hotel

6/10 Okay

Reva

Old property but being updated. Not much to do close by. Okay for the price. Staff were friendly.
Stayed 1 night in Oct 2023
Response from Rick on 13 Oct 2023
Hi Reva thank you for taking the time to review our property! That's correct, we are always renovating our property! We hope to see you again on your next visit to Fort Lauderdale. -Haven Hotel

4/10 Poor

Savannah

Stayed 1 night in Oct 2023
Response from Mike P. on 30 Oct 2023
Hi Savannah thank you for taking the time to review our properrty. We are sorry to hear that we didn't get a 5 out of 5 stars although know that we are always improving our property and hope to see you again on your next stay in Fort Lauderdale. Thank Haven Hotel

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Outdated and tiny room
Place is so tiny, odd location, not very nice, no coffee pot in room, very inconvenient, soda, etc in main office only, no ice machine, get ice from office, outdated, but clean and saw no roaches or bed bugs. Would not stay again, but at least its clean!!
Stayed 1 night in Sep 2023
Response from Mike on 13 Oct 2023
Dear Guest, we strive for convenience! We are available 24/7 to have items such as (ice) delivered to your room. Communication is key. -Haven Hotel

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the night clerk called late to make sure i was planning on coming in
Stayed 1 night in Sep 2023
Response from Mike P. on 30 Oct 2023
Hi George, thank you for taking the time to review our property! We are happy to know that you enjoyed your stay with us and hope to see you again on your next stay in FLL. -Haven Hotel

2/10 Terrible

Bern

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches Roaches Roaches I actually want my money back I’m Not revise it. Worst hotel ever It had roaches!!!!! I’m not revising a thing
Stayed 2 nights in Jul 2023

10/10 Excellent

Vladimir

Stayed 2 nights in Mar 2023
Response from Rick on 21 Jun 2023
Thank you for the perfect score. We look forward to your next stay with us! -Haven Hotel

6/10 Okay

Samuel

Disliked: Staff & service, room comfort
Stayed 1 night in Apr 2023
Response from Mike on 23 May 2023
Hi Samuel Thank you for staying with us! We hope to see you again on your next stay in Fort Lauderdale. -Haven Hotel

2/10 Terrible

Spencer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ABSOLUTELY THE WORST place I've ever stayed! This is a seedy, rundown, unsafe, privately owned motel not hotel, located in a commercial/industrial looking area. Not only are the pictures and price discieving but it reminds me of a place that might be used for illicit activity. I made the BIG MISTAKE of booking last minute due to a cancelled flight and not reading the reviews. Only stayed one night but would have definitely made other arrangements if I could have gotten a refund.
Stayed 1 night in Apr 2023
Response from Rick P. on 27 Apr 2023
Hi Spencer We always encourage our guests to leave factual reviews of our property. The pictures on our website are actual picture prior to remodel. Therefore yes you are right, the pictures on our website don't do our property justice. I also noted a lot of words like "might" or "remind me" in your review, as mentioned we like to stick with the facts. Unfortunately we didn't meet your expectations on your one night with us while your flight was cancelled, we encourage you to maybe try one of the 4-5 star properties near by. -Haven Hotel

8/10 Good

Theodora, Lawrenceville

Travelled with partner
Liked: Cleanliness
The thing I liked best was that this property was only 2 miles from Port Everglades. I didn't like that the shower took forever for the water to get hot. I didn't like that the A/C was either too cold or allowed me to be too hot.
Stayed 1 night in Mar 2023
Response from Rick on 6 Apr 2023
Theodora Thank you for taking the time to review our property. You are right we are located very close to FLL international airport and to Port Everglades. We hope to see you again on your next stay in Fort Lauderdale. -Haven Hotel

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed because close to airport with midnight arrival. Price was right
Stayed 1 night in Mar 2023
Response from Rick. P on 27 Apr 2023
Dear Guest thank you for taking the time to review our property! You are correct we are very close to the airport, just 0.5 mile (about a 3 minute) ride. We hope to see you again on your next stay in Fort Lauderdale. -Haven Hotel

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like the cleanness of the room but their internet not so good 😞 but would stay there again in the future
Stayed 2 nights in Mar 2023
Response from Rick on 6 Apr 2023
Hi Theresa Thank you for taking the time to review our property.We hope to see you again on your next stay in Fort Lauderdale. Since your stay we have upgrade our internet service for a better connection! -Haven Hotel

10/10 Excellent

Derek

Liked: Staff & service, property conditions & facilities
Owner/manager was very nice and helpful.
Stayed 1 night in Mar 2023
Response from Mike on 20 Mar 2023
Derek it was a pleasure having you stay with us. We hope to see you again on your next stay in Fort Lauderdale. -Haven Hotel

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Perfect Place to hole up before our cruise clean and attentive.
Stayed 1 night in Mar 2023
Response from Rick on 6 Apr 2023
Thomas It was an absolute pleasure having you stay with us. We strive to provide the cleanest rooms while attending to our guests needs. We hope to see you again in the near future. -Haven Hotel

6/10 Okay

Astrid

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Owner said it would be a $25 fee for early check in. Then, she proceeded to charge my card for $32 and didn’t tell me until after the card was charged. I also found a pizza box in the closet with rotting food and a hair pin in between the bed sheets.
Stayed 1 night in Mar 2023
Response from Rick P. on 27 Apr 2023
Hi Astrid we apologize for any mistakes on behalf of our housekeeping staff. Next time, please immediately notify us and we will make every effort to rectify any issues. The early check in fee is plus taxes when paying with a CC. We hope to earn your business again on your next stay in Fort Lauderdale. -Haven Hotel

8/10 Good

Lora

Liked: Cleanliness, staff & service
A great place to crash for the night after a late flight and cruise in the morning. Nothing fancy. Accommodating staff.
Stayed 1 night in Feb 2023
Response from Rick on 6 Apr 2023
Lora Thank you for taking the time to review our property. We are glad to hear you enjoyed your stay with us. We look forward to hosting you in the near future. -Haven Hotel

6/10 Okay

Stephen

Travelled with partner
Disliked: Amenities, property conditions & facilities
It was listed as a hotel, it was really a motel, with small rooms and an even smaller bathroom. The tea and coffee facilities were in the office, and so were unavailable when it was not attended. The photos on the Expedia website did not match reality. The property was located in an industrial area, with noise from passing trucks. This has put me off trusting Expedia in the future, even though I have used Expedia for a number of years.
Stayed 1 night in Feb 2023

8/10 Good

Kurt

Stayed 1 night in Feb 2023

6/10 Okay

Craig

Liked: Staff & service
Disliked: Amenities

8/10 Good

Craig

Stayed 1 night in Feb 2023

2/10 Terrible

CHRISTOPHER

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Sketchy Neighborhood
We arrives at the hotel at 9PM. The area was very suspect and we felt un-safe and were not willing to sty in the hotel.
Stayed 1 night in Feb 2023

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were looking for an affordable, convenient one night stay before our cruise departure, and Haven fit the bill. Basic and clean, comfortable bed. A few minor condition issues but we appreciated this option. Friendly check in, and nice family running this place!
Stayed 1 night in Feb 2023

10/10 Excellent

Srinivas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is extremely old and outdated. Spend the extra 100 and stay somewhere nice. Microwave was dirty, the knob fell off the shower, and the grate in the shower was half open when I got there.

2/10 Terrible

Monique

Stayed 1 night in Jan 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

4/10 Poor

DIANA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
You get what you pay for
You get what you pay for! If you don't mind small rooms, bare essentials, and old facilities, you'll be fine here.
Stayed 1 night in Dec 2022

8/10 Good

Mert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Environment was not nice Staff was helpful

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised! This little ‘motel’ style hotel has been totally remodeled during covid closures. Lovely tile, new paint, new fridge and MW, very nice bedding. Tiny continental breakfast bar but adequate. Very close to Pt Everglades, midway from FLL. Staff owners very friendly and helpful.
Stayed 1 night in Dec 2022

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
I just needed a room close to the Ft. Lauderdale Airport and this couldn’t have gotten much closer or more convenient. My Uber ride in the morning was $8 and the Uber driver was there within 5 minutes of me ordering it. Considering the price of hotels in the surrounding areas, this was by far a very good value.
Response from Mike on 10 Dec 2022
Kevin - thank you for taking the time to review our property. We always strive to remain competitive in pricing, we hope to see you again on your next stay in Fort Lauderdale. -Haven Hotel

4/10 Poor

Teresa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Just don’t…
Stayed 1 night in Nov 2022

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person who checked us in was great waited for us after he closes from our late arrival from Los Angeles
Stayed 1 night in Jun 2022

10/10 Excellent

Mike

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

2/10 Terrible

Felipe, Tampa

Business traveller
Disliked: Amenities, property conditions & facilities
My room smells bad, shower walls are falling apart, not hot water and neighborhood is bad, not recommended.
Stayed 1 night in Apr 2022

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet not the greatest location except very close to Ports which worked for me. Not too sure about over all safety. Industrial neighborhood but I had no problems. Employees very nice. Older hotel but very clean
Stayed 1 night in Apr 2022

4/10 Poor

Sherry

Travelled with partner
Disliked: Amenities, property conditions & facilities
No ice machine on property. Soda machine on property in office, not always available.powder creamer for coffee. Not always hot water for shower.had to ask for room servicing. Wifi wasn't always working.not at all happy with our stay
Stayed 3 nights in Mar 2022

8/10 Good

Kerstyn

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice small patio faces parking lot but a place to sit and have a drink, with a nice fountain
Stayed 1 night in Mar 2022

6/10 Okay

HENRY

Travelled with family
Liked: Staff & service
Disliked: Amenities
Close to the Cruise Terminal. This place shouldn't call Hotel, it is so small should be call Motel.
Stayed 1 night in Mar 2022

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

6/10 Okay

Jasmine

Liked: Cleanliness
Stayed 2 nights in Dec 2021