The property was clean and the room was clean. We were provided new towels everyday which was nice. The beach area was cute and clean, and the staff at the breakfast area were super friendly.
When I first went to check in, my room was not ready. The lady at the front desk asked for my phone number and said she would call me when my room was ready, she never called. I forgot my sunglasses on the counter when I went to try and check in. Before I left, I asked if there were any good places to eat near the resort, and she said, “how would I know? I can’t afford to eat here.”
When I went back in, I asked the front desk lady if she saw my sunglasses and she said “no.” When I said that I knew I left them right here she said “oh yeah I did see them there.” I asked where they were then and she couldn’t tell me. She said maybe the guest checking in picked them up. I asked her if she could maybe ask the guests who just checked in if they accidentally grabbed my glasses and she said just shrugged. I got the impression that she took my glasses.