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Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, free WiFi

Guest reviews

4.6 out of 5 Wonderful
181 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Free airport shuttle
Air conditioning
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationLas Guacamayas Biological Station3 min walk
Popular LocationFlores Dock3 min walk
Popular LocationSanta Barbara Island Museum4 min drive
AirportFlores (FRS-Mundo Maya Intl.)4 min drive

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  • Premium Room

    Room amenities

    • 301 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsPremium Room
  • Junior Suite

    Room amenities

    • 301 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsJunior Suite

About this area

Flores

Located in Flores, Isla de Flores Hotel is in the entertainment district. Shoppers can check out Maya Mall, while everyone can enjoy the natural beauty of Las Guacamayas Biological Station and Lake Petén Itzá.

Visit our Flores travel guide
Map
Popular Location

What's nearby

  • Las Guacamayas Biological Station - 3 min walk
  • Flores Dock - 3 min walk
  • Maya Mall - 12 min walk
  • Central Park - 13 min walk
  • Santa Barbara Island Museum - 4 min drive

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 4 min drive

Restaurants

  • Achiote — 1 min walk
  • El Remolino — 1 min walk

About this property

Isla de Flores Hotel

3.5-star hotel with free airport shuttle and restaurant
A restaurant, an outdoor pool and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a rooftop terrace, a meeting room and concierge services. All 30 rooms offer free WiFi, balconies or patios and plasma TVs with cable channels. Room service (during limited hours), premium bedding and free bottled water are among the other amenities available to guests.
Isla de Flores Hotel offers 30 forms of accommodation with a safe and complimentary bottles of water. Rooms open to balconies or patios. Beds feature premium bedding. Plasma televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free 24-hour return airport shuttle

Food and drink

  • Continental breakfast available for a fee daily 6 AM–10 AM: GTQ 9 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in reception
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Rooftop terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • TV channels
  • Plasma TV

Food and drink

  • Free bottled water

Outdoor space

  • Balcony or patio

More

  • Desk
  • Safe

Policies

Check-in

Check-in between 3:00 PM and 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: GTQ 9 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in is available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 72 hours between bookings
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Isla Flores Hotel
Isla Flores
Isla de Flores Hotel Hotel
Isla de Flores Hotel Flores
Isla de Flores Hotel Hotel Flores

Frequently asked questions

Can I cancel my reservation for free at Isla de Flores Hotel and receive a full refund?
Yes, Isla de Flores Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Isla de Flores Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Isla de Flores Hotel?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3:00 PM to 10:30 PM.
What time is check-out at this property?
Checkout is at noon.
Does Isla de Flores Hotel provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Isla de Flores Hotel located?
Situated in the entertainment district, this hotel is steps away from Lake Petén Itzá and Las Guacamayas Biological Station. Flores Dock and Maya Mall are also within 15 minutes.

Guest reviews

Overall score and ratings for Isla de Flores Hotel

4.6
Wonderful
181 reviews
5 - Excellent
122
4 - Good
51
3 - Okay
4
2 - Mediocre
3
1 - Poor
1
4.7
Cleanliness
4.7
Service and Staff
4.3
Amenities
4.6
Property condition
4.0 out of 5 Good
  • Liked: Cleanliness, property conditions & facilities, room comfort

Beside the very unpleasant check in experience the hotel itself is not too bad.

Stayed 2 nights in Feb 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities

The location was very good the employees are very informative and helpful. The room was a nice size with a small balcony facing the church

Stayed 2 nights in Jan 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient and friendly. Great atmosphere. Roof top bar is a must. Both drinks and appetizers are outstanding.

Stayed 2 nights in Jan 2020
2.0 out of 5 Poor
    This traveller didn’t leave comments with their review
    Stayed 4 nights in Jan 2020
    4.0 out of 5 Good
    • Liked: Cleanliness, amenities, property conditions & facilities

    The area was very loud but a great area with tons of restaurants.

    Stayed 2 nights in Jan 2020
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