Title: La Residenza del Proconsolo Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # La Residenza del Proconsolo Escape to a stylish haven near Florence's iconic landmarks like Cathedral of Santa Maria del Fiore. ## Photo gallery for La Residenza del Proconsolo ![Junior Double or Twin Room | View from room - La Residenza del Proconsolo (Florence)](https://images.trvl-media.com/lodging/3000000/2530000/2527100/2527069/w5734h3820x0y0-9e7aedf1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance - La Residenza del Proconsolo (Florence)](https://images.trvl-media.com/lodging/3000000/2530000/2527100/2527069/881d3ed4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - La Residenza del Proconsolo (Florence)](https://images.trvl-media.com/lodging/3000000/2530000/2527100/2527069/720b8a06.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - La Residenza del Proconsolo (Florence)](https://images.trvl-media.com/lodging/3000000/2530000/2527100/2527069/bbd004f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase - La Residenza del Proconsolo (Florence)](https://images.trvl-media.com/lodging/3000000/2530000/2527100/2527069/f3b05074.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies La Residenza del Proconsolo offers a charming retreat in the heart of Florence. Guests can enjoy express check-out, luggage storage, and tour/ticket assistance while staying connected with in-room WiFi. Plus, pamper yourself at the on-site hair salon or explore nearby Historic Center - Downtown and Uffizi Gallery. ## Reviews 8.6 Excellent ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning ## Room options ### Check availability for these dates Tonight [Feb 19 - Feb 20](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=2527069&PinnedHotelID=2527069&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=2527069&PinnedHotelID=2527069&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 20 - Feb 21](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=2527069&PinnedHotelID=2527069&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=2527069&PinnedHotelID=2527069&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=2527069&PinnedHotelID=2527069&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=2527069&PinnedHotelID=2527069&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=2527069&PinnedHotelID=2527069&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=2527069&PinnedHotelID=2527069&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/1000000/60000/54100/54100/eb975bba.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Ariele Historic Centre of Florence - Free Wi-Fi - Air-conditioning - Breakfast available - Parking available 9.6 Exceptional 110 reviews £103 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Florence-Hotels-Hotel-Ariele.h54100.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=6f084bed-23ba-4b38-b4d5-c75a176176b7&top_cur=GBP) Ad ![Breakfast buffet](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/920000/913600/913526/458ecff1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Globus Urban Hotel Historic Centre of Florence - 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Free Wi-Fi - Air-conditioning - Breakfast available - Parking available 9.8 Exceptional 614 reviews £156 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Florence-Hotels-Milu-Hotel.h15495681.Hotel-Information?chkin=2026-3-8&chkout=2026-3-9&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=6f084bed-23ba-4b38-b4d5-c75a176176b7&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-La-Residenza-Del-Proconsolo.h2527069.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-La-Residenza-Del-Proconsolo.h2527069.Hotel-Information) ## About the area Located in Historic Centre of Florence, a neighbourhood in Florence, La Residenza del Proconsolo is near a train station. Uffizi Gallery and Basilica of Santa Maria Novella are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Piazza della Signoria. Looking to enjoy an event or a game while in town? See what's happening at Nelson Mandela Forum or Coverciano. [Visit our Florence travel guide](https://www.expedia.co.uk/Florence.dx1222) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77242%2C11.25784&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=a-AoudFQY5qxA_mgEvIEV1ee35g=) Via Del Proconsolo 18, Florence, FI, 50122 ### What's nearby - ![Piazza del Duomo which includes a church or cathedral, night scenes and heritage architecture](https://images.trvl-media.com/place/508338/afd0d3ff-161f-4203-9580-7a3e1e60578d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza del Duomo 2 min walk \- 0.1 miles - ![Cathedral of Santa Maria del Fiore featuring religious elements, a church or cathedral and a city](https://images.trvl-media.com/place/501046/58cc313e-b63c-4e3e-825f-1235037a9d48.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cathedral of Santa Maria del Fiore 3 min walk \- 0.2 miles - ![Piazza della Signoria featuring heritage architecture](https://images.trvl-media.com/place/508341/3cacf52e-4a22-482f-a8a5-1899ef71fd87.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza della Signoria 3 min walk \- 0.2 miles - ![Uffizi Gallery in Florence in Italy](https://images.trvl-media.com/place/6075462/638682df-5d23-4089-83af-be7850616ae1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Uffizi Gallery 6 min walk \- 0.4 miles - ![Ponte Vecchio which includes a bridge and a river or creek](https://images.trvl-media.com/place/6075434/67189072-9377-4114-81b7-8ffaa6705976.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ponte Vecchio 7 min walk \- 0.4 miles ### Getting around - San Marco University Tram Stop 9 min walk - Florence (ZMS-Santa Maria Novella Train Station) 13 min walk - Peretola Airport (FLR) 31 min drive ### Restaurants - Le Botteghe di Donatello 2 min walk - Caffe Bistrot Florere 1 min walk - Caffè Duomo 1 min walk - Panini Toscani 1 min walk - L'Opera Caffè 2 min walk ## About this property ### La Residenza del Proconsolo Hotel near Cathedral of Santa Maria del Fiore A short walk from Uffizi Gallery and Ponte Vecchio, La Residenza del Proconsolo provides a hair salon and more. Stay connected with free in-room WiFi. Other perks at this hotel include: - Express check-out, luggage storage and a front desk safe - Wedding services, smoke-free property and tour/ticket information Room features All guest rooms at La Residenza del Proconsolo boast thoughtful touches, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with bidets and hairdryers - 36-inch LCD TVs with cable channels - Wardrobes/cupboards, electric kettles and heating ## Similar properties ![Double Room | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/920000/915400/915368/82e45868.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Costantini Historic Centre of Florence - Free Wi-Fi - Air-conditioning - Breakfast available - Housekeeping 9.0 Wonderful 389 reviews £75 includes taxes & fees 25 Feb - 26 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=915368&PinnedHotelID=915368&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 16 per person)](https://images.trvl-media.com/lodging/3000000/2530000/2529900/2529872/f424471e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Florence Old Bridge Historic Centre of Florence - Free Wi-Fi - Air-conditioning - Breakfast available - Parking available 8.2 Very good 366 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=2529872&PinnedHotelID=2529872&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily continental breakfast ](https://images.trvl-media.com/lodging/2000000/1500000/1492800/1492705/07ca93dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Accademia Historic Centre of Florence - 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Offsite parking available (EUR 30 per night) ### Family friendly - Soundproofed rooms ### Conveniences - Hair salon - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Lever door handles - No lift - Tile flooring in room ### More - 1 building - 1 floor - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Bidet - Hair dryer - Private bathroom - Towels provided ### Entertainment - 36-inch LCD TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Desk - Free local calls - Free long-distance calls - Heating - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 8:00 PM ### Check-out Check-out before 10 AM Contactless check-out A late check-out fee will be charged Express check-out available ### Special check-in instructions The front desk is open daily from 2:00 PM - 8:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours), private entrance ### Pets Pets stay for free Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: EUR 30 per night (886 ft away) - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards and cash Safety features at this property include a fire extinguisher and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### Property is also known as Proconsolo Residenza Proconsolo Residenza Proconsolo Condo Residenza Proconsolo Condo Florence Residenza Proconsolo Florence La Residenza Del Proconsolo Hotel Florence Residenza Proconsolo Florence La Residenza del Proconsolo Hotel La Residenza del Proconsolo Florence La Residenza del Proconsolo Hotel Florence ## Frequently asked questions ### Is La Residenza del Proconsolo pet-friendly? ### What time is check-in at La Residenza del Proconsolo? ### What time is check-out at La Residenza del Proconsolo? ### Where is La Residenza del Proconsolo located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## La Residenza del Proconsolo Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.6 Location ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 99 8 - Good 78 6 - Okay 21 4 - Poor 9 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Dana 11 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic view in Florence! The location is fantastic! Very quick and easy check in, the room was spacious and beautiful with high ceilings. Good noise isolation and A/C! The only small downside was that the bed was hard and uncomfortable. Otherwise we loved our stay! ##### Dana Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Cynthia 27 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### What a View!! What a great location for visiting the heart of Florence! Our room was facing the street as in the photo and was great for people watching. The only problem, even though the windows filter out a lot of the noise is that there is a lot of action outside until late in the evening. Bring earplugs and you will not have a problem. The best part was being so centrally located. It was easy to walk to all the important places, come back to the room to re-group and then head out again. ##### Cynthia Stayed 3 nights in Sep 2023 ### 6/10 Okay #### Casey 15 Oct 2023 Liked: Cleanliness, staff & service Disliked: Amenities The staff was very responsive to my concerns and made checking in easy. That said, the "continental breakfast" is just prepackaged muffins and a mini box of corn flakes. Also, this was the most uncomfortable bed I've ever slept on. The mattress is two twin beds pushed together to create a queen, leaving an uncomfortable divot in the middle. The mattresses are also rock hard. It's a good location close to he Duomo and plenty of shopping and dining. Very walkable and friendly service. ##### Casey ### 8/10 Good #### Herb 18 Sept 2023 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Awesome location right next to Duomo and the Piazza with many food options. Many of your must see tours are an easy walk (10-15 minutes) from this Hotel. I guess that is what you are paying for. It is way overpriced for what you get at the hotel itself. The included breakfast is prepackaged stuff that i found to be not edible, except for the yogurt. As it turns out, the Ambulance parking is right at the plaza itself and that creates a problem for light sleepers like me. Overall, based on pics,reviews and cost, I expected more; but you can not beat the location ##### Herb Stayed 2 nights in Sep 2023 ### 6/10 Okay #### Natali 6 Oct 2023 Liked: Cleanliness, amenities Overall 3/5 for us because of the hard-as-floor bed and pillows. Even when we asked for softer ones, the owner gave us the same pillows again. We've never slept worse. Additionally, while everything is very near, please be aware that the building is old and you'll be hearing the guest in the house next to this (we had party people every night), as well as the balcony from the building on the other side (we had a bachelorette party/karaoke). It was horrible, tiring and overall not worth being located in the historical city. The breakfast is disappointing as well. No fresh bread, just some factory made biscuits and croissants as a substitute. The yoghurt, milk and usual spreads are nice. It can't be that expensive to offer fresh bread, can it? The cleaning lady is amazing though! Our room was perfectly clean. ##### Natali Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### Yvette 25 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ##### Yvette ### 10/10 Excellent #### Elise 5 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location ##### Elise Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Kelsey 19 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a great stay and very convenient! Only comment would be that at night it does get loud with nightlife, but otherwise a great stay! ##### Kelsey Stayed 1 night in May 2024 ### 10/10 Excellent #### Michelle 24 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Location location location! Fabulous hospitality, sparkling clean room and wonderful breakfast provided. ##### Michelle Stayed 1 night in May 2023 ### 10/10 Excellent #### Yoselin 4 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great spot ##### Yoselin ### 10/10 Excellent #### Allison 9 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our stay at La Residenza del Proconsolo. Adriana was super hospitable and made the check in/out process a breeze. The location cannot be beat, the room was great, and the continental breakfast provided in-room was better than expected. ##### Allison ### 10/10 Excellent #### jason 16 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The location is perfect right by the duomo yet quiet at night. the room was large and had a terrific AC. the hotel owner was very nice and stocked the fridge with juice and pastries for each day. the wifi was perfect. just loved everything about this place. will definitely stay here again. ##### jason Stayed 3 nights in Jul 2023 ### 8/10 Good #### Verified traveller 15 Jul 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### Great A/C and good location The "hotel" is in a great location and is extremely central. It's more of a B&B (really just a room) but it suited our needs fine. The air conditioning worked great (the top priority for us in July!). We were expecting more than a single croissant in the room as part of the inclusive breakfast but as it's mostly just a room you're paying for (no real services or amenities available) it was just a case of adjusting our expectations. There are obviously plenty of cafes/restaurants nearby if you wanted some more substantial breakfast food. Overall we enjoyed our stay and would probably book again if we were in Florence. ##### Verified traveller Stayed 3 nights in Jul 2022 ### 8/10 Good #### Hossein 16 May 2023 Liked: Staff & service, amenities, property conditions & facilities personall ##### Hossein Stayed 3 nights in May 2023 ### 4/10 Poor #### Wayne 30 Jun 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities We were requested to let the hotel know of our arrival time and asked would someone help with or luggage. We did not receive any response. We were told that the hotel office would be manned till 8:00pm. We arrived at 5:30pm and the desk was unattended. No wifi password was provided Only one bath towel was provided for 2 persons. Had to use a hand towel. Bathroom is incredibly narrow with very slippery bath shower and glazed floor tile, also bath had unacceptable amount of mould. Fridge not cold the type you can not regulate. Breakfast continental wasn’t anything great. ##### Wayne Stayed 2 nights in Jun 2023 ### 4/10 Poor #### Gunnel 5 Jul 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Bra läge för sightseeing i Florens men där tar det stopp. Lång trappa upp till rummen, personal endast vi in/utcheckning. Frukosten fanns på rummet, skorpor, yougurt, kaffe, juice och förpackade muffins. Hela rummet och sängen lutade, stenhård kudde och madrass. Plus för stor dusch. ##### Gunnel Stayed 2 nights in Jul 2024 ### 8/10 Good #### Alessia 3 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stanza molto bella, ampia e pulita con vista sul Duomo, staff gentilissimo e disponibile ##### Alessia Stayed 1 night in Dec 2023 ### 6/10 Okay #### Carlos E 20 Dec 2023 Liked: Cleanliness, staff & service #### Localizado perfeita Local bem central, quarto amplo. Café no quarto poderia ser melhor. ##### Carlos E Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### maxime 12 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Parfait endroit pour découvrir Florence ##### maxime Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Andrea 29 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Eccellente soluzione al giusto prezzo. ##### Andrea Stayed 2 nights in May 2023 ### 8/10 Good #### Paola 4 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities Posizione ottima, pulizia, cordialità e disponibilità ottima da parte di Adriana. ##### Paola Stayed 2 nights in Apr 2023 ### 8/10 Good #### Véronique 15 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Grande chambre propre. Le lit était très dur. Hôtel bien situé à promimité des principwles attractions et à 10 minutes de marche de la gare de train ou du tramway pour l'aéroport. Petit déjeuner dans la chambre très limité et peu interessant. ##### Véronique Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### Rosely 1 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me encantó la atención, muy cómoda habitación y muy cerca de Duomo y todo lo turístico! ##### Rosely Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Atsushi 31 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 最高です！ スタッフのサービスも素晴らしく、何より部屋の居心地が良かったです ##### Atsushi Stayed 5 nights in Jul 2022 ### 8/10 Good #### Yewon 22 Jun 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Alexandra was extremely friendly and explained everything we need. Just flushing in the toilet was not working well. 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