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Super helpful staff across all departments, great food & drink and a reliable regular shuttle bus to the town centre. The room still had a safe & a fridge, nice towels & plentiful toiletries, so the Hilton experience you expect, but it was very tired & not the standard we’ve always had before so ...
Superb location close to the city centre with all the facilities Florence has to offer. Dining room for breakfast too small so had to queue. Not a problem in summer when weather warmer and the veranda can be used.
Everything was spectacular about this hotel! The staff at the front desk couldn't be more helpful! The restaurant/bar staff are all so friendly and generous! Everyday we looked forward to our sumptuous breakfast and glass of prosecco in the evening! The staff even packed a going away breakfast for ...
From arrival to departure this was an outstanding hotel. A delicious breakfast every morning along with an attentive staff; quiet and comfortable bar in the evenings (thank you, Roberta); the spa manager, Isabel, is an absolute delight; and a front office staff that was helpful at every turn with ...
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