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Friendly hotel excellent breakfast, easy access to main city attractions, bus service near by, quiet spacious room, pleasant outdoor sitting area, bar and restaurant available. Exceptional room service every day.
Nice hotel. Excellent customer service. The hotel is not really accessible. The staff went out of their way to try & help me with my mobility scooter which I use as I have low mobility. My scooter could not go on the small elevator & staff made arrangements for my scooter to charge at their entrance. ...
Great staff, very personable and helpful. Sara was very instrumental in helping us retrieve our lost luggage from the airport. She was like a personal consierge making phone calls for museums, etc. Breakfast buffet included, quaint europeanesqe atmosphere. Excellent experience. ...
Lovely hotel and only 2 minutes walk from Santa Maria Novella Station. The room with a view is beautiful ....you wake up to the View of the SMN Cathedral.
My mother is 91 and in a wheelchair, so finding the right hotel was of utmost importance and boy did I pick a winner! the property itself is gorgeous and the staff are so friendly and helpful. The rooms are beautifully appointed and most importantly wheelchair friendly which is so hard to find in ...
We thoroughly enjoyed our three night stay at this hotel within walking distance to all of Florence tourist attractions. The greeting and check-in process in their lobby was efficient and very friendly. The hotel staff was beyond excellent and provided much support and advice, including restaurant ...
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