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Overview of Sunstar Alpine Hotel Flims

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Single Room (Budget)

  • Sleeps 1
  • 1 Single Bed

Standard Double Room

  • Sleeps 3
  • 3 Single Beds

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Standard Single Room, Balcony

  • Sleeps 1
  • 1 Single Bed

Double Room (Budget)

  • Sleeps 2
  • 2 Single Beds

Standard Double Room, Balcony

  • Sleeps 4
  • 4 Single Beds

Overall score and ratings



Rating 5 - Excellent. 51 out of 116 reviews
5 - Excellent 44%
Rating 4 - Good. 53 out of 116 reviews
4 - Good 46%
Rating 3 - Okay. 6 out of 116 reviews
3 - Okay 5%
Rating 2 - Poor. 3 out of 116 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 116 reviews
1 - Terrible 3%




Staff & service




Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the Sunstar hotel has been sold
we enjoyed our stay, the hotel has a homey feeling, country style of the past, helpful staff, excellent breakfast buffet, quiet surrounding, in walking distance to the main ropeway station, and a most gracious front desk, all this making a great holiday though a bit short. was looking forward to return but it will not happen to my regret.
Stayed 1 night in Aug 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent family stay, cool dayhikes to the lakes
Very family and child friendly place! Excellent service, crib and child chair provided anytime. There's also a playroom for kids, right next to the bar! :-)
Stayed 3 nights in Jul 2019

4/5 Good

Liked: Cleanliness
Good, solid choice for a family with kids.
This was a good hotel for an extended family with kids with awesome shuttle service to the slopes. The reception/concierge was great--so friendly. This is an old hotel though. Yes, it is charming. But older furnishings, look, etc. Everything worked fine; no issues with TV, water, internet, etc. Large, clean bathroom, comfortable beds. Our particular room for 2 was on smaller side (other adults and kids stayed in another), but it did have a great terrace and the weather permitted us to use it. Breakfast was good and generous, more on the American (heavier) rather than European style of food, but great variety. We did not have dinner at the hotel, so cannot say anything about that. We did have drinks at the bar, and the service there left something to be desired. Our family enjoyed our drinks until staff started turning off all the lights at around 10ish, which to us is way too early. We moved ourselves to the lobby area to finish our drinks and conversation. The gentleman who shooed us out of the bar was working the breakfast room the next morning so perhaps he needed his rest. Also, the hotel is located very close to the bus drop off area. Upon arrival our GPS misled us and we ran around in circles, so we suggest really researching this before going. The area is fine; within short walking distance to plenty of small shops and restaurants. Overall a solid choice. We were here for peak of snowboarding season, so not inexpensive, but you pay for location!
Stayed 1 night in Mar 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great decor/ambiance in the hotel. Nice view from our balcony. Great pool area for relaxing after a day of skiing. Free shuttle to the slopes was great...no schlepping of equipment to the town shuttle!! Staff was extremely friendly. Would definitely stay here again!
Stayed 2 nights in Feb 2019

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2019

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