Basic Double or Twin Room | In-room safe, desk, soundproofing, free cots/infant beds
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Reviews of Boardhouse

3 out of 5
Boardhouse
Jules Vandenbemptlaan 6, Leuven

Reviews

8.4

Very good

Rating 10 - Excellent. 29 out of 66 reviews" "
Rating 8 - Good. 27 out of 66 reviews" "
Rating 6 - Okay. 7 out of 66 reviews" "
Rating 4 - Poor. 2 out of 66 reviews" "
Rating 2 - Terrible. 1 out of 66 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay
The hotel is located about 1 kilometer from the city center of Leuven in a quiet suburb. The room was stylishly decorated, clean and spacious. There is a bar and restaurant with a large terrace and they do offer breakfast as well. I found the staff to be very helpful and friendly. Overall I was very pleased with my stay and I would definitely stay here again.
Stayed 1 night in Mar 2020
Response from Boardhouse team on 21 Apr 2020
Thank your! We hope to welcome you again soon! Regards,

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Quiet, very nice rooms for a great price
Stayed 1 night in Nov 2019
Response from Igor Sleuwaegen - Manager on 12 Nov 2019
We appreciate your positive feedback and hope to welcome you back again in the future. Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a nice hotel. The rooms are large and comfortable. The location is also quite convenient if you're planning to visit the KUL university (which is usually my case), but it is a bit far from the center.
Stayed 1 night in Nov 2019
Response from Igor Sleuwaegen - Manager on 8 Nov 2019
Thanks for your kind feedback. We hope to welcome you back at our hotel in the future. Kind regards

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Oct 2019
Response from Igor Sleuwaegen - Manager on 14 Oct 2019
Thanks for your review.

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, spacious rooms, clean, very good breakfast.
Stayed 2 nights in Sep 2019
Response from Igor Sleuwaegen - Manager on 14 Sept 2019
Thanks for your kind and positive feedback. We hope to welcome you back in the future. Kind regards

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
I have stayed here many times but never left a review. It’s a great hotel and offers both rooms in main building and at the studio type apartments. Easy and free parking. More a residential area but 20mins walk to the town centre. Staff here are great and they offer bikes and even lights for nighttime. Breakfast is average for a hotel with something for everyone. Supermarket near by if you want to prepare your own in the apartments. Would stay here again.
Stayed 1 night in Mar 2019
Response from Igor Sleuwaegen on 11 Jun 2019
Thanks for staying with us. We really appreciate your kind and positive feedback

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms and friendly service coupled with Good location Make this a fine place for leuven
Stayed 1 night in Feb 2019
Response from Els on 20 Feb 2019
Thanks for your positive review.

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Some good, some bad
This is a mixed review and a possible caution for others. The hotel is nice, rooms large and comfortable. However, we seemed to be treated like second class which came up in a discussion with the front desk. We had 3 service issues - TV not working, I complained 3 times before it was replaced, I indicated the safe would not functioned as directed, I had to bring the topic up twice before being heard and our room was not cleaned on the second day. When I brought this topic up to the front desk - I was told that they were confused and that because we had only paid 70 Euro per night (thru Hotel.com) and there normal rate was in excess of 100 Euro that they had decided to treat us like weekly clients who get no room service. It did feel like we were being treated like second class. The big apology would be that they would clean our room tomorrow. Not much of an apology if you ask me. Top management obviously isnt communicating with the front line as to rates they are advertising rooms. The other issue is parking. They advertise free parking which is true with the following caveat. There 8-10 space parking lot is also used by their restaurant which is full every night. If you arrive back at the hotel between 6-9 pm, you will have to try and find a spot on the street which is very difficult. Beyond these issues, the hotel room was very nice. Note there is not an elevator
Stayed 4 nights in Jul 2017
We are truly sorry that you had mixed feelings about your stay and that you felt like being treated as second class. We can guarantee you that we treat all of our guests as first class, even guests that pay the week, month rate or any other promotional rate. As regards to the TV, we first tried to figure out whether it was a configuration issue or a problem with the Telenet CI card. It turned out there was a technical issue which we could not fix ourselves so we had to bring it in for repair and arrange a replacement TV. We fully agree with you that this problem should have been tackled much quicker as well as the issue with the safe which was being looked at immediately. Please accept our since apologies for any mixed feelings and any inconveniences caused to you during your stay at our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Huge jaccuzzi was an unexpected bonus on the top floor. Two flights up and quite a corridor but no offer of help with suitcase wasn't great, otherwise the staff were very polite and helpful. Very spacious light room; no doors to wardrobes would look messy during a longer stay though. Skylight over the bed is a head hazard first thing in the morning. Excellent breakfast in a well-designed modern conservatory. (Unsecured) free wi-fi connected automatically and was strong enough to stream movies. Very good bar restaurant next door is a real plus.

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Boardhouse
Stayed before and will stay again. Friendly, helpful and welcoming

8/10 Good

DG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly and they take good care of their guests.

8/10 Good

Anonymous, Somewhere

Liked: Cleanliness, staff & service, room comfort
Comfortable Close to KULeuven Campus
I think that nowadays breakfast should be included. The first day i paid the 12euro for it. It was ok but not so special. Instead ended up buying breakfast at the local supermarket. 12 euro for the rest of the week. There were some problems at the rooms from my colleagues like a light not turning off at all, noisy air-conditioning, noisy fridge. The bikes service was nice, though they could need some maintenance.

10/10 Excellent

SJ-1957, Aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leuven Accommodation / Rock Werchter 2014
My party of four travelled to Belgium from Aberdeen and stayed in two rooms at the Boardhouse in Leuven as our base for the 2014 Rock Werchter festival. The hotel location is in a pleasant suburb called Heverlee, which has numerous shops, cafes and pubs close by and is a five minute walk from its own railway platform, just one stop away from Leuven Central. There are also frequent buses into the town centre, which is alternatively a 30 minute walk through suburban Heverlee and the lovely university quarters into the splendid centre. We got back to Leuven most nights from the festival around midnight and either took taxis back to the residence or walked through the streets which were always quite busy and felt very safe. The lodgings themselves (which are more centrally located in Heverlee, five minutes’ walk from the hotel reception & main building) were a delight to get back to, especially on the days that were rainy. Our rooms were spacious and clean, and although we didn’t use the cooking facilities in the rooms, I did use the free washing machine and dryer in the basement – very convenient once the festival site became muddy. The hotel management and staff were really welcoming, friendly and helpful, and our entire experience in Leuven was really pleasant. The Festival was a huge success, and having the Boardhouse and Heverlee as our home from home really added to the whole experience. Book early for Rock Werchter 2015!

8/10 Good

Deanna, Leuven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to KU campus
Great location if you have business at the university. However, the picture posted on hotel.com (the reason I chose this location) was not actually a picute of the hotel, at least the location where my room was located. The room was great, though. The buffet was not worth the money.

4/10 Poor

Jack, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
stayed in external guesthouse, nice little apartment style room with kitchen, located at Heverlee train stop, Breakfast at main hotel definitely worth the price

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for a 3 star hotel
Probably 15 to 20 minutes walk to the center. Parking very easy near the hotel. Great breakfast as well. Highly recommend

10/10 Excellent

Denis, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem
This was a delightful hotel, without any doubt the best of our two week trip to Europe. Although we had what was billed as the 'standard' room in the Boardhouse - a 2 minute walk from the main hotel - everything about the room was perfect. The decor was understatedly elegant and modern, it was in pristine condition, the breakfast was wonderful, the staff were engaging and helpful, and the hotel's location was an easy 15 minute walk to the centre of the city. I would recommend this hotel to anyone considering a visit to Leuven - which, by the way, is itself a delightful and vibrant little city to visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment hotel in Leuven
I got the apartment - so it was a little bit away from the main hotel. However it was worth the short walk. The room was large with an equally large bathroom - incl a jaccuzi bath. The apartment also had a fully equipped kitchen area to prepare your own food, incl microwave, 2-hob cooker with cutlery and crockery. It should be said that it is a little outside of the centre of town - about a 15/20 min walk or a 5 min bus ride (the 1 and the 2 go to the station through town). Also on Sunday morning there was a market in the square outside which woke me a little earlier than I had planned. But the inconvience was more than made up for by the chance to buy some fresh pasteries for breakfast! Overall I rate the room very highly.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 minute walk from centre

8/10 Good

Werner

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Praktisch
Vlot, netjes, rustig en praktisch. Vlak bij Leuven.
Stayed 1 night in Sep 2020

10/10 Excellent

Ludovic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel
Très bon hôtel
Stayed 1 night in Aug 2020

10/10 Excellent

Ludovic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super verblijf!
Hele vriendelijke, behulpzame mensen, een heerlijk bed, mooi dakterras, wifi en schone kamer met badkamer
Stayed 1 night in May 2020
Response from Boardhouse team on 28 May 2020
Dank je wel!

10/10 Excellent

luca maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Val la pena di tornarci
Assolutamente positiva come esperienza, camera pulita, silenziosa, confortevole, alla reception sempre trovato persone gentili e disponibili, l'unico neo è stato il caldo di notte ma sufficiente lasciare aperta l'aerazione dei lucernari per ristabilire una temperatura accettabile.
Stayed 3 nights in Feb 2020
Response from Igor Sleuwaegen - Manager on 4 Mar 2020
We really appreciate your kind and positive feedback and hope to welcome you again in the future. Kind regards,

10/10 Excellent

Laurence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Igor Sleuwaegen - Manager on 7 Feb 2020
We appreciate you kind and positive feedback and hope to welcome you again in the future. Kind regards

6/10 Okay

Nicolas

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good price/quality ratio
Positive : Nice hotel in a quiet area of Leuven. Very clean and a good price/quality ratio. Negative : Not possible to obtain two rooms close to each other for our children although we booked both rooms simultaneously. No tea / coffee / bottle of water available in the room (standard)
Stayed 1 night in Nov 2019
Response from Igor Sleuwaegen - Manager on 13 Nov 2019
Thanks for your kind feedback. As regards to the two rooms, please note you booked 2 standard rooms. We only have 3 standard rooms at Boardhouse, 1 on the ground floor and 2 on the second floor which were assigned to you. If there was an issue that both rooms were not close enough to each other, we would have appreciated that you addressed this immediately with the reception. We had enough availability and could have given you another room (downgrade to basic) closer to you. Additionally, your reservation did not address the fact that the rooms should have been next to each other. If so, we do always our utmost best to fulfil our guests'requirements. We hope to welcome you back again in the future. Kind regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Igor Sleuwaegen on 6 Nov 2019
We appreciate your kind and positive feedback and hope to welcome you back at our hotel in the future.

8/10 Good

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Igor Sleuwaegen - Manager on 14 Oct 2019
Thanks for your positive review

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019
Response from Igor Sleuwaegen - Manager on 2 Oct 2019
Thanks for your feedback.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Zéér vriendelijk en behulpzaam personeel! Netjes, goeie locatie naast een geweldig restaurant
Stayed 2 nights in Jul 2019
Response from Igor Sleuwaegen - Manager on 6 Aug 2019
Bedankt voor uw positieve feedback! We hopen u in de toekomst nogmaals te mogen verwelkomen in ons hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boardhouse + Voltaire restaurant = wonderful stay
Very nice stay in this wonderful hotel. Spacious room with a terrace. Clean room and bathroom. Comfortable bed. Very kind staff. Delicious breakfast. FREE parking place next to the hotel. Voltaire restaurant worth to try. No disadvantages. Easy access to the Leuven center by bus or by train. Hotel proposes bike rental.
Stayed 2 nights in May 2019
Response from Igor Sleuwaegen on 29 May 2019
Thanks for your staying with us. We really appreciate your kind and positive review!

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Els on 3 Apr 2019
Thanks for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Els on 3 Apr 2019
Thanks for your feedback.

10/10 Excellent

Abdelkarim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Els on 20 Feb 2019
Thanks for your positive review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Els on 8 Jan 2019
Thanks for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Els on 8 Jan 2019
Thanks for your review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel ist stylish und bietet viel Platz in den Zimmern. Das Frühstück ist auch gut, wenn auch vielleicht die Option für Cappuccino fehlt. Die Treppen sind mitunter sehr steil und es gibt keinen Lift. Das Hotel ist also nicht für Gäste mit Behinderungen oder Problemen beim Treppensteigen geeignet.
Stayed 2 nights in Nov 2018
Response from Els on 30 Nov 2018
Vielen Dank für ihre Bewertung. Wir können Ihre Meinung bezüglich die Treppe leider nur bestätigen und die Option für eine Cappuccino-Maschine wird bereits diskutiert.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles prima! Sehr schönes, reichhaltiges Frühstücksbüffet bei Kaminfeuer. Sehr guter Kaffee. Kopfkissen sind nicht optimal. Kissenbar zu spät entdeckt.
Stayed 1 night in Dec 2017

8/10 Good

Damián, México City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel a buen precio. Un poco alejado del centro de Louven, pero si le sumas el tram de 3 euros al precio del hotel, me parece que vale la pena.
Stayed 2 nights in Oct 2017

8/10 Good

Lecluyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belles chambres de belle taille propres et récentes. Salle de bain de grande taille aussi bien équipée.

6/10 Okay

Wolfgang

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
modern sauber freundlich wenn alles funktioniert
Eigentlich modern sauber freundlich, gutes WLAN, kostenloses Parken in naher Umgebung. Aber: Abends nach 22 Uhr nur eiskaltes Wasser (Rezeption nicht mehr besetzt), leider auch morgens um 8 Uhr, eiskalte Dusche.... auf meinen Hinweis an der Rezeption kam keine große Entschuldigung, nur eine Erklärung. Auch keine nette Geste, mich z.B. zum leider teuren Frühstück einzuladen, oder wenigstens einen Kaffee. Im Fernsehen kein einziges deutsches Programm ist auch nicht schön. Bin oft in Leuven, aber vielleicht nicht mehr oft hier.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gut organisiertes, ruhiges Hotel mit sehr freundlichem Personal und gutem Frühstück. Der Fahrradverleihservice ist eine hilfreiche Angelegenheit, da das Hotel etwas außerhalb der Leuvener Innenstadt liegt. Die Gegend um das Hotel herum ist sehr hübsch; viel Grün, nette Villen und insgesamt sehr ruhig und sicher. Wir waren im Boardhousing, einige Gehminuten vom Haupthaus entfernt gelegen. Das Zimmer war geräumig, wobei es mehr Platz für Kleidung, etc. hätte geben können. Dafür war das Bad umso größer und schöner (es gab sogar, was ja in Hotels leider selten der Fall ist, ausreichend hohen Wasserdruck in der Dusche).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell i stille by
Dette var et bra hotel, med store rom og flott bad med boblebad. Eneste problemet var at vannet ikke var varmt nok.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piacevole soluzione in quartiere residenziale
Arredamento moderno, caldo ed accogliente, camera spaziosa e luminosa, grande bagno. Buffet della prima colazione soddisfacente. L'albergo è privo di parcheggio proprio, si può usufruire di quello della brasserie "Voltaire" che si trova accanto. La brasserie può fungere da ristorante per gli ospiti dell'albergo. Ha qualche pretesa e un menu piuttosto ristretto, ma si mangia decentemente e l'atmosfera è gradevole. Purtroppo la mia camera era quella dietro la piccola cucina dove preparano la colazione e alle sei di mattina l'inserviente comincia a spiattellare rumorosamente...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
schön, ruhige Lage
schönes Zimmer mit Balkon, Balkon war leider nicht abgetrennt und für 3 Zimmer gleichzeitig. Nachbarn waren spät sehr laut.

6/10 Okay

Verified traveller

Disliked: Room comfort
Gemiddeld
Vriendelijke receptie. Goed ontbijt. Slechts 2 TV-kanalen beschikbaar (Eén en Canvas). Weinig parking in de buurt.