First Crossing

Upon check-in, they downgraded my room, but did not tell me! They are allowed to switch room spec under Expedia T&C, but did not make me aware of this until I'd been in 2 very poorly-maintained inadequate rooms. Only then did they confess that they had a room of the spec that I'd booked available. Why didn't they give me that to start with? Why weren't they upfront? Why were the first 2 rooms so shabby?

We love staying here! It’s our top spot in Gas Lamp. The only thing I would add is soap at the bath tub since the bottles in shower are attached to wall.

This was really nice for a boutique hotel. I liked that they give you a gym pass. They also had coffee made in the morning. Water for the room. Staff was really friendly and helpful. I would stay again.