Staff, very polite and helpful. They helped with everything we asked for. Unfortunately, that's all I can say in this section.
This hotel is old. Exterior looks ok, but the room we stayed, especially our bathroom was terrible. Shower cabinet was filthy, light in the bathroom is so dim, you can barely see anything. Carpet was quite dirty. Despite room description says that each room has safe, that wasn't the case, and we were asked to pay for it extra (and safe is located at the lobby!). Also, our room didn't have actual storage cabinets for our clothing, just a space in wall covered with some curtain and some weird drawers.
Breakfast area has air conditioner units, but they're never turned on, so you have your breakfast sweating in August heat. In fact, interior of the hotel building is very hot because ACs are off on all floors. You get in your room and turn on the AC, it takes about 5 minutes before it starts blowing cool air. Breakfast quality was average at best (and terrible coffee).
While I had good experience with staff, I wasn't happy with the room. The price we paid for the room wasn't in line with the quality of it.