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"Friendly staff"

"Great location for a visit to downtown Saugatuck & neighboring Holland. Two story property. Choose room, if possible, on the 2nd floor so you are not bothered by the creaking ceiling from guests above you! The breakfast area is very small. There are food trays available if you have to eat in your room. The offerings are:bread, small pastries, cereal, milk, juice, yogurt, scrambled eggs, a breafkast meat, biscuits and gravy, waffle maker, and a coffee table in the reception are-right outside the eating area. The room is comfortable. We had two Queen size beds with plenty of pillows- which are very soft. Bring your own if you need a support pillow."

"Clean room, friendly staff, nice room"

"Emily, at the front desk, was extremely helpful and very friendly."

"Everything was great! One of our new favorite places to stay (Tru). Loved the onsite laundry!"

"They don’t let you check in until 3. The rooms are large and clean. The breakfast was delicious and had many options. The front desk staff was nice and informative. The only issue we had was the cleaning staff didn’t clean the room during our 5 day stay."

"Went out for breakfast both mornings as nothing looked desirable to eat."

"The room was clean. The handicap shower let the water run out onto the floor, making it a slipping hazard. We had to put one of our towels down to soak up the water. Staff were great. Didn't have to wait for them to come to the desk at all. Very friendly and easy to understand. The breakfast offered was satisfactory."

"staff at breakfast was frazzled, lost our order, re-took it, then delivered it wrong. It was ok food, not bad, not great. The place was under construction so there was that. Room was great - clean, new and comfortable."