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Overall the stay was great except for the continental breakfast. It was the morning of Jan 1st and the breakfast area was slammed with guests wanting to eat. There were only 2 staff who were helping with breakfast. We waited more than 20 minutes to get hot food. It was terribly inconvenient.
The facilities were excellent, the staff friendly and helpful. Maintenance issues were resolved promptly. Extra kudos to Kimberley for going above and beyond in helping me resolve problems with printing my boarding pass! Suggestion; find some way that guests can access a guide to tv shows (more than ...
Had to ask for kitchen stuff which was not complete set as per picture. Stuff was not nice. No ice machine. Who doesn’t have ice. No dish soap to wash dishes with. Just the things they should think about.
Overall we had a great stay and enjoyed our night there. Only issue was/is a billing issue. I gave the front desk my card twice. And received a bill receipt when I checked out. However the money has yet to be taken out of my account. So I’m a tad concerned. Other than that, stay was great.
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