Premium bedding, desk, blackout curtains, soundproofing

Reviews of Clarion Inn near Wright Patterson - Dayton

2.5 out of 5
Clarion Inn near Wright Patterson - Dayton
2500 Paramount Pl, Fairborn, OH

Reviews

7.4

Good

Rating 10 - Excellent. 216 out of 753 reviews" "
Rating 8 - Good. 247 out of 753 reviews" "
Rating 6 - Okay. 140 out of 753 reviews" "
Rating 4 - Poor. 88 out of 753 reviews" "
Rating 2 - Terrible. 62 out of 753 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Antoine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in May 2024
Response from Manager on 24 May 2024
Hello Antoine,Thank you for sharing your positive feedback with us. We are delighted to hear that you had an enjoyable experience during your stay. Your satisfaction is our priority, and we appreciate your kind words. We hope to welcome you back again in the future.

6/10 Okay

don

Travelled with family
Liked: Cleanliness, staff & service, amenities
I give the property 3 stars because when checking in and getting to the room, the toilet was not operating. We were given a second room, and there, the telephone was not working. After filling the furniture drawers with items, the drawers would not stay closed. We had to use props to keep the drawers closed.
Stayed 4 nights in May 2024
Response from Manager on 23 May 2024
Hello don, We apologize for the inconvenience during your stay. We appreciate your feedback and will address the maintenance issues mentioned for future guests' comfort. Our team is committed to providing a pleasant experience for all guests.

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Good place to sleep for the night. Stayed two days. They didn't enter the room the next day to make the beds or change the towels, which was disappointing.
Stayed 2 nights in May 2024
Response from Manager on 23 May 2024
Hello Steven, We appreciate you choosing our hotel for your stay. Guest privacy is a top priority, and we respect your space during multi-night stays. Your feedback will be shared with our team for further improvement.

6/10 Okay

Carol

Travelled with partner
Liked: Cleanliness, staff & service
They came through in a pinch: we’d rented a house for our daughter’s graduation, only to arrive and discover it had been double booked. Was clean enough, smelled nice, due to the time of year and last minute booking, it did the job - employees were all great.
Stayed 2 nights in May 2024
Response from Manager on 22 May 2024
Hello Carol, We're pleased you found our hotel to be a suitable alternative for your daughter's graduation celebration. Our team works hard to ensure a pleasant stay for all our guests. Should you ever need accommodation in the future, we'd be happy to host you again.

8/10 Good

Kirkwood

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Manager on 17 May 2024
Hello Kirkwood,Thank you for sharing this rating, and you find good. But we apologies if there are any inconveniences you had encountered. We appreciate your business and hope to welcome you back again in the future.

2/10 Terrible

Herman

Travelled with family
Disliked: Cleanliness
Musty smell in room, mould around tub, plaster falling from ceiling
Stayed 3 nights in May 2024
Response from Manager on 10 May 2024
Hello Herman,We appreciate your feedback on your recent stay. Your concerns have been noted and will be addressed by our management team. Our goal is to provide all guests with a comfortable and enjoyable experience. Please do not hesitate to reach out to our management for further assistance.

10/10 Excellent

Caroline, Kankakee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and updated. There are a variety of restaurants. The mall and other big box stores are a few minutes away. Reasonably priced as well.
Stayed 2 nights in May 2024
Response from Manager on 10 May 2024
Hello Caroline,We're thrilled to hear you enjoyed our clean, updated hotel with convenient dining options nearby. We're glad the location suited your needs, and you found the pricing reasonable. Your feedback is invaluable, thank you for sharing your experience with us.

6/10 Okay

Craig

Disliked: Amenities
The only reason I selected this property was for the “included breakfast”. Breakfast was a far reach. They had a waffle maker that didn’t cook all the way through and a few cereals and that was it.
Stayed 1 night in May 2024
Response from Manager on 6 May 2024
Hello Craig,We regret to hear that your breakfast experience did not meet your expectations. Your feedback is valuable, and we will share it with our team for improvements. Our aim is to provide a variety of options for our guests to enjoy during their stay.

4/10 Poor

Mike

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked in we were notified there was construction going on in the hotel, didnt realize it was going to be room next to ours. At the end of the day, it was a choice by the hotel staff to put is in that room.
Stayed 1 night in May 2024
Response from Manager on 4 May 2024
Hello Mike,We regret to hear about your experience with the construction noise during your stay. We apologize for any inconvenience this may have caused. Your feedback is valuable, and we will ensure it is shared with the relevant team for future improvements.

8/10 Good

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The room was nice the beds were comfortable. I had to ask to get the shower drain unclogged because the water wasn't draining properly. Overall, a good experience.
Stayed 3 nights in Apr 2024
Response from Manager on 4 May 2024
Hello Rebecca,We're pleased to hear that you found the room comfortable and enjoyed your stay with us. We appreciate your feedback regarding the shower drain and will address this with our team for continued improvements. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay for the evening.
Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello Kevin,We are pleased to hear that you enjoyed your stay with us. Feedback like yours motivates us to continue providing exceptional service for all our guests. If you have any further comments or suggestions, please feel free to reach out to us directly.

4/10 Poor

Shannon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Pool
Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello Shannon,We appreciate your feedback regarding the pool and will address any areas needing improvement. Your comments are valuable in helping us enhance our guests' experiences. Thank you for sharing your thoughts with us.

2/10 Terrible

Sadi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never was it mention of a deposit fee bathtub dirty the room is self was filthy
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello Sadi,I'm sorry to hear about your experience. We appreciate your feedback and will share it with our team for their review. Should you have any further concerns, please don't hesitate to reach out to our management team. We value all guest feedback to help us continually improve our service.

6/10 Okay

Kwantay

Travelled with partner
Disliked: Cleanliness
The sheets on the bed were dirty. You could tell something half did the cleaning.
Stayed 1 night in Apr 2024
Response from Manager on 18 Apr 2024
Hello Kwantay, We appreciate you notifying us of your experience. We encourage guests to reach out directly to our management team to further address any concerns or issues encountered during their stay.

8/10 Good

Jesse

Liked: Cleanliness, staff & service
Great location for visiting USAF Museum and other Dayton landmarks. Disappointed the gym closure for renovation and pool policy- no swimming alone. Several good restaurants nearby including Mr. Shawarma Mediterranean cuisine.
Stayed 3 nights in Apr 2024
Response from Manager on 19 Apr 2024
Hello Jesse,We appreciate your feedback on our hotel's location and nearby amenities. We apologize for any inconvenience caused by the gym closure and pool policy, as we strive to provide a safe environment for all guests. It's wonderful to hear you enjoyed dining at Mr. Shawarma Mediterranean cuisine and exploring Dayton's attractions. Thank you for choosing to stay with us; we hope to welcome you back in the future.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello Melissa,We appreciate you taking the time to share your positive experience with us. If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 13 Apr 2024
Hello Angie,We're thrilled to hear you enjoyed your stay with us! We hope to welcome you back soon for another fantastic experience.

10/10 Excellent

Adam

Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello Adam,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience!

6/10 Okay

Brittany, Dayton

Liked: Cleanliness, staff & service
Good. There was a lot of maintenance going on and the showers did not drain properly
Stayed 7 nights in Mar 2024
Response from Manager on 10 Apr 2024
Hello Brittany, We appreciate your feedback and sincerely apologize for any inconvenience during your stay. Guest satisfaction is our priority, and we will ensure the necessary steps are taken to address these concerns to improve our services. We encourage you to reach out to management directly for any further assistance.

10/10 Excellent

Diane, Collingdale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Shower water presser very strong
Stayed 4 nights in Mar 2024
Response from Manager on 5 Apr 2024
Hello Diane,Thank you for sharing your feedback about the strong water pressure in the shower. We appreciate your input and are always looking for ways to enhance all aspects of our guests' experiences. Please feel free to reach out to our management team with any further comments or suggestions you may have.

2/10 Terrible

Bridgette

Disliked: Staff & service
The customer service guy behind the desk was extremely rude. Got there to check in and wanted a 100.00 deposit card or cash. Claims it is refunded after check out. Whenasked
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Hello Bridgette, We are sorry to hear of your experience. Any incidental deposits taken during check-in are a standard procedure. For further assistance or feedback, please reach out to our management team directly for assistance with your concerns.

4/10 Poor

June

Travelled with family
Disliked: Staff & service, property conditions & facilities
I appreciate that the staff was able to change the check in date. It was made one day late by error. We checked in the room. Overall the room was good however the bathroom, we saw the trace of black mold (whether it was addressed and could not wiped off), also the hard water stain and faucet had some greenish scam… it was bad, should have been addressed by housekeeping. I mentioned at the check out. We arrived late and by the time I used the bathroom we had no energy to request a room change. Overall, it was probably due to staff shortage, so we empathized but these are some basic hotel maintenance 101.
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello June,I'm glad our staff could assist with changing your check-in date. While we're happy you found the room satisfactory overall, I'm sorry to hear about the cleanliness concerns in the bathroom. Your feedback is valuable; please don't hesitate to contact management for further assistance with this matter. Thank you for bringing this to our attention as we continuously strive to improve our services.

6/10 Okay

Jeremy, Maumee

Travelled with family, Business traveller
Disliked: Amenities
Outside side door unlocked and open, coat rack falling off, no drain plug for bath, never brought one or called back, girls at desk seems unconcerned. I would like some money back for all these issues.
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
Hello Jeremy, We appreciate you taking the time to share your feedback with us. Rest assured, we have taken note of your concerns and will address them with our team for improvement. Should you wish to discuss this matter further, please reach out to our management directly. Thank you for choosing to stay with us.

4/10 Poor

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend, I had to use an entire Mr clean magic eraser to get all the scum off the tub. I told the employee and he said they were replacing the tubs. So what? Do they not clean them now? The pool is indoor but not heated!! Very cold. Pubes on shower wall, soap scum on sinks and counters. Just looks like they do, "just enough". Looks good with the lights off.
Stayed 1 night in Mar 2024
Response from Manager on 14 Mar 2024
Hello Ashley, We appreciate your feedback and regret to hear about your experience. Our team is dedicated to maintaining cleanliness standards continuously. We recommend guests reach out to our management for any further concerns or assistance. Thank you for sharing your comments with us.

2/10 Terrible

Sean

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkout was 11:00 and we used the pool until 10:30 so we could have time to go back up to the room and change before we hit the road. Problem was, BOTH of our key cards were deactivated. Not much fun for my family to sit and wait in the hallway while i had to go to the front desk to get the cards activated. Also, the breakfast is weak to say the least.
Stayed 1 night in Mar 2024
Response from Manager on 14 Mar 2024
Hello Sean, We apologize for any inconvenience you experienced with your key cards and breakfast. Your feedback is valuable for us to improve our services. We encourage guests to notify the front desk immediately regarding any issues to ensure a prompt resolution. Thank you for bringing this to our attention.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff!
Stayed 1 night in Mar 2024
Response from Manager on 7 Mar 2024
Hello Christina,We appreciate your kind words about our cleanliness and friendly team. Thank you for taking the time to share your feedback with us.

10/10 Excellent

Erica

Liked: Staff & service, amenities, property conditions & facilities
It was just a nice place to stay for the price that I paid. The staff was super friendly and helpful. The breakfast was Surprisingly good and it wasn’t loud and a bunch of people running in and out or anything like that like it was nice and peaceful
Stayed 3 nights in Feb 2024
Response from Manager on 3 Mar 2024
Hello Erica,We're delighted to hear you enjoyed your stay with us and found our staff to be friendly and helpful. It's great to know you appreciated the breakfast and the peaceful atmosphere at our hotel. We appreciate your feedback and hope to welcome you back in the future.

4/10 Poor

Michael

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Attempted to check in at 2:00 to get key and leave luggage, said I'd be back late tonight. First hotel that said that will be a $10 fee, Zach was somewhat rude, first and last time I stay here. Breakfast, I got the last yogurt at 7:15, most everything else was gone at that time. OJ was empty.
Stayed 1 night in Feb 2024
Response from Manager on 3 Mar 2024
Hello Michael,We apologize for any inconvenience during your stay. Our policies do include fees for early check-in requests. We'll address your feedback about Zach with our team. Regarding breakfast, we apologize for the timing of your visit. We appreciate your review and hope to improve for future guests.

8/10 Good

Eric

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Eric, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 Excellent

Bernie

Stayed 2 nights in Feb 2024
Response from Manager on 22 Mar 2024
Hello Bernie,We are delighted to hear that you had a wonderful experience during your stay with us! Should you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back in the future.

4/10 Poor

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk was new and unhelpful, felt like they didnt want to deal with me. The pool water was cold. When i went for breakfast, I had five minutes till they were supposed to be done serving and I got yelled at that I was late and to not touch anything.
Stayed 1 night in Jan 2024
Response from Manager on 8 Feb 2024
Hello Victoria, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our team is here to provide excellent service, so we apologize if the front desk didn't meet your expectations. Regarding the pool temperature, we aim to maintain a comfortable setting for our guests, but we understand that preferences may differ. We regret any dissatisfaction during breakfast and will address this with our staff to ensure a more welcoming experience for our guests. Thank you for bringing these concerns to our attention.

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Manager on 10 Jan 2024
Hello Peter,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We hope to welcome you back soon for another exceptional stay.

10/10 Excellent

Darryl D.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Manager on 10 Jan 2024
Hello Darryl D.,We're delighted to hear that you had an excellent stay with us! It was our pleasure to host you, and we appreciate your positive rating. We hope to have the opportunity to welcome you back in the future and provide you with another memorable experience.

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 8 Jan 2024
Hello Nichole,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back in the future.

4/10 Poor

Jill

We checked into a room and the TV did not work so they offered to put us in a second room. Underneath both of the double beds in the second room had food and cups underneath it was disgusting then at check out they wanted to charge me $10 for a washcloth I had used to clean up a small coffee spill. So I took the guy at the front desk up to the room to show him underneath the two beds And made him call it even. I will never stay here again.
Stayed 1 night in Dec 2023
Response from Manager on 19 Dec 2023
Hello Jill, Thank you for sharing your experience with us. We apologize for the inconvenience you encountered with the TV and cleanliness issues. Our team should have ensured that your room was in perfect condition. However, please note that charges for additional items used during your stay are a standard procedure. We appreciate your feedback and will address these concerns with our staff to improve our services. We hope you will reconsider and give us another opportunity to provide you with a more enjoyable stay in the future.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 19 Dec 2023
Hello Chris, Thank you for choosing our hotel for your stay. We hope you had a great experience with us. If you have any feedback or suggestions, please feel free to reach out to us directly. We value your input and would love to hear from you.

10/10 Excellent

Daniel,

Quick checkin, tons of hot water, comfy bed, good value for the money
Stayed 1 night in Nov 2023
Response from Manager on 30 Nov 2023
Hello Daniel,,Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our check-in process efficient, enjoyed abundant hot water, a comfortable bed, and felt that your stay provided good value for your money. We hope to welcome you back in the future for another great stay.

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Manager on 17 Nov 2023
Hello Spencer,Thank you for taking the time to leave your feedback. We are delighted to hear that you had such a fantastic experience during your stay. Your satisfaction is our utmost priority, and we are thrilled that we exceeded your expectations. We truly appreciate your kind words and hope to have the opportunity to welcome you back in the future.

4/10 Poor

Dana

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
My room had hair all over the bathroom and in the shower. The room smelled like someone smoked in it. Felt dirty and but the staff were very kind and help.
Response from Manager on 11 Nov 2023
Hello Dana,We appreciate your feedback regarding your recent stay at our hotel. We apologize for any inconvenience you may have experienced in regards to the cleanliness of your room and the odor. Our team strives to provide a clean and comfortable environment, and we will address these issues with our housekeeping department. Thank you for recognizing the kindness and helpfulness of our staff. We hope to have another opportunity to provide you with a better experience in the future.

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cockroach in the bathroom
The finish on all the furniture surfaces were pealing... and there was a cockroach in our bathroom.
Stayed 2 nights in Nov 2023
Response from Manager on 8 Nov 2023
Hello Mark,Thank you for sharing your feedback with us. We truly apologize for the inconvenience you experienced with the furniture and the presence of a cockroach. We take such matters seriously and will address them with our team to ensure a better experience for our future guests.

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man at the desk when we checked in was amazing !
Stayed 1 night in Oct 2023
Response from Manager on 1 Nov 2023
Hello Carl,We're thrilled to hear that our front desk staff provided you with exceptional service during check-in! It's always our goal to ensure a pleasant and efficient arrival experience for our guests. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.

8/10 Good

Tamara

Stayed 1 night in Oct 2023
Response from Manager on 29 Oct 2023
Hello Tamara,Thank you for your positive rating! We appreciate your feedback and hope to welcome you back soon.

2/10 Terrible

Geri

Disliked: Cleanliness, property conditions & facilities, room comfort
Awful stay
Beds are smaller than a queen. Toilet seat was broken. Stain on sheet on one of the beds. Dirty washcloth hanging on shower curtain. Carpets need cleaned. Very small elevator. Breakfast is nothing to be excited for. Very outdated. No reimbursement or offer to change rooms.
Stayed 1 night in Oct 2023
Response from Manager on 25 Oct 2023
Hello Geri,We apologize for the inconvenience caused. Our team will address the issues with the beds, toilet seat, cleanliness, and breakfast to ensure a better experience for our guests. Please give us another chance to make it right on your next visit.

6/10 Okay

Jaela

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on 25 Oct 2023
Hello Jaela,Thank you for your outstanding rating! We are thrilled to have exceeded your expectations and we look forward to welcoming you back soon.

8/10 Good

Laura

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great walking distance to the Nutter center to avoid the traffic! Cleanliness of the room was terrible. Breakfast was very simple and nothing for someone gluten free.
Stayed 1 night in Oct 2023
Response from Manager on 24 Oct 2023
Hello Laura,The cleanliness of our hotel is a high-focus area, so I’m very sorry we let you down. We appreciate your candid feedback and do review it as a team to continually foster improvements. Thank you for staying with us and we hope to have the opportunity to deliver a more positive experience on a return visit.

4/10 Poor

Christine

Stayed 1 night in Oct 2023
Response from Manager on 11 Nov 2023
Hello Christine,Thank you for sharing your feedback with us. We value our guests' experiences and apologize for any inconvenience caused during your stay. We strive to continually improve our services and appreciate your input. Should you have any further concerns, please reach out to our management team directly to address them.

4/10 Poor

Douglas

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty/moldy
Stayed 2 nights in Oct 2023
Response from Manager on 14 Oct 2023
Hello Douglas,We apologize for any inconvenience caused by the cleanliness issues you experienced. Our housekeeping team has been alerted to ensure that our accommodations meet the highest standards. Thank you for bringing this to our attention.

4/10 Poor

ken

Travelled with family
Disliked: Cleanliness, property conditions & facilities
poor quality
bathrooms dirty, bathtubs wouldn’t drain poor breakfast selections
Stayed 1 night in Oct 2023
Response from Manager on 14 Oct 2023
Hello ken ,I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.

8/10 Good

Kamren

Stayed 4 nights in Oct 2023
Response from Manager on 14 Oct 2023
Hello Kamren,Thank you for rating our hotel. We appreciate your feedback and hope to continue exceeding your expectations in the future.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
No luggage cart when checking in
Stayed 1 night in Oct 2023
Response from Manager on 13 Oct 2023
Hello Wayne,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.