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Chena Hot Springs Resort

Photo gallery for Chena Hot Springs Resort

Featured image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Terrace/patio

Overview of Chena Hot Springs Resort

Chena Hot Springs Resort

2.5 out of 5

3.8/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Spa
  • Restaurant
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
56.5 mile Chena Hot Springs Rd., Fairbanks, AK, 99712

Explore the area

  • Popular LocationChena Hot Springs1 min walk
  • Popular LocationAngel Rocks Trailhead10 min drive
  • Popular LocationTors Trailhead19 min drive

Choose dates to view prices

About this area

Fairbanks

Chena Hot Springs Resort is located in Fairbanks. Chena Hot Springs and Angel Rocks Trailhead are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chena River State Recreation Area and Chena River.

What's nearby

  • Chena Hot Springs - 1 min walk
  • Angel Rocks Trailhead - 10 min drive
  • Tors Trailhead - 19 min drive
  • Santa Claus House - 82 min drive
  • Ski Land - 97 min drive

Getting around

  • Fairbanks, AK (FAI-Fairbanks Intl.) - 98 min drive

About this property

Chena Hot Springs Resort

Resort with free parking, near Chena River State Recreation Area
This smoke-free resort features a restaurant, an indoor pool and an outdoor pool. Self parking is free. Other amenities include a bar/lounge, a coffee shop/café and WiFi in public areas. All 80 rooms offer WiFi, coffee makers and ceiling fans.
Chena Hot Springs Resort offers 80 forms of accommodation with coffee/tea makers and a hairdryer. This Fairbanks resort provides wireless Internet access for a surcharge. Housekeeping is provided on a daily basis.
An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 8.00 per 24-hour period)
  • Available in some public areas: WiFi (USD 8.00 per 24-hour period)

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Bike rentals
  • Horse riding/hire
  • Indoor pool
  • Outdoor pool
  • Playground
  • Scuba diving
  • Snowmobiling
  • Snowshoeing
  • Spa services

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Banquet hall
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Ski equipment hire
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Ceiling fan

Bathroom

  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Coffee/tea maker

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 10:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 8.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 8.00 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, Discover and JCB International; cash is not accepted

Property is also known as

Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort
Chena Hot Springs Fairbanks
Chena Hot Springs
Chena Hot Springs
Chena Hot Springs Resort Resort
Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort Resort Fairbanks

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 153 out of 480 reviews
5 - Excellent 32%
Rating 4 - Good. 165 out of 480 reviews
4 - Good 34%
Rating 3 - Okay. 85 out of 480 reviews
3 - Okay 18%
Rating 2 - Poor. 46 out of 480 reviews
2 - Poor 10%
Rating 1 - Terrible. 31 out of 480 reviews
1 - Terrible 6%

3.7/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot beat the scenery and natural ambiance of this experience. Hospitality was understaffed like everyone else right now, so I expect slower service, but otherwise perfection.
Stayed 1 night in Sep 2021

4/5 Good

Travelled with family
Liked: Staff & service, property conditions & facilities
The staff was very helpful. The directions to the amenities of the property had a map. The hot springs pool was as advertised and a welcome relaxation time after a full day. The ice sculpture exhibit was fascinating. Disappointed that the room was so cold and did not have a microwave or refrigerator to warm foods in. Carrying the luggage the room was difficult over the gravel road.
Stayed 1 night in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
OK place
Stayed 1 night in Sep 2021

1/5 Terrible

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Not worthed for the price you pay, there is only one restaurant on site and long waits to get a table amd then food also even if you do take out it’s a hour wait and then hour to get your food. Pricy with no quality service provided. Disappointing
Stayed 3 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous time here and the staff was amazing! Tomomi was our waitress at the lodge and she remembered us each time we dined! What a bright light personality!
Stayed 2 nights in Sep 2021