Eye Holidays from £155

Took a while to check in. Took even longer to check out. Everywhere in the area closes very early and the only option if you’ve not preplanned

Staff were excellent. Breakfast lovely. Amazing land. Room warm and if you are in a room 200 plus it’s a lot of stairs with a suitcase.

A really good welcome and a free car park (once reg entered onto system at Reception). The double room was large and clean. As this is a heritage building, there is an impressively sloping - and creaking/squeaking - floor. Luckily, I couldn’t hear much from the function room below, and nothing from the bar. But a lot of noise from other room’s plumbing and doors slamming can be heard in the room. Plus there is light from under the main room door so it may not be fire-safe. I’d recommend bringing ear plugs. There’s an extensive ‘pub grub’ menu available on-site, and plenty of eateries nearby including a chippy opposite. Sainsbury’s is under 5 mins walk too.

Check-in was fine, but the leisure facilities were a letdown. The pool was cold, the jacuzzi didn’t work, and the steam room was out of order. Lockers were unreliable and needed a £1 coin, which is odd for a card-only facility. The saunas are segregated and located in the changing rooms, which isn’t ideal for a couples stay. The male sauna also smelled strongly of urinals. We left almost immediately. At least we weren’t charged. We booked an Executive room, but it didn’t feel like one. The lighting was poor, leaving parts of the room dark. The shower-over-bath setup was awkward due to the curved bath, and not what I’d expect at this level. Worst of all, the “double” bed was just two singles pushed together — unacceptable for an Executive room. Why do some hotels think this is OK? If I wanted a budget hotel, I would have booked one. Oh, and the miniature soaps where annoying at best and useless for a shower. There must have been more plastic used in the packaging than shower gel inside it. Staff were generally pleasant, though the older bartender could do with smiling every now and again. Food was very nice, dinner and breakfast. Some options for vegetarians but this didn't seem to please 'Karen' who found an opportunity to be rude and moan at every opportunity. I guess you can't please them all, especially the Karen's of this world. Wouldn't choose stay again, though I’ve stayed in worse and it's not the worse place for a bed for the night.