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Mercure Exeter Rougemont Hotel

Photo gallery for Mercure Exeter Rougemont Hotel

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In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Mercure Exeter Rougemont Hotel

UNESCO Sustainable Property

Mercure Exeter Rougemont Hotel

3.5 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
Queen Street, Exeter, England, EX4 3SP

Explore the area

  • Popular LocationExeter Cathedral5 min walk
  • Popular LocationUniversity of Exeter8 min walk
  • Popular LocationSpacex10 min walk
  • AirportExeter (EXT-Exeter Intl.)12 min drive

Choose dates to view prices

About this area

Exeter

Located in Exeter, Mercure Exeter Rougemont Hotel is near a train station. 21 The Mint and Exeter's Historic Quayside are local landmarks, and travellers looking to shop may want to visit Gandy Street and Guildhall Shopping Centre. Crealy Great Adventure Park and Devon Railway Centre are also worth visiting. Guests appreciate the hotel's central location.

What's nearby

  • Royal Albert Museum and Art Gallery - 1 min walk
  • Harlequins Shopping Centre - 2 min walk
  • Exeter Cathedral - 5 min walk
  • University of Exeter - 8 min walk
  • Spacex - 10 min walk

Getting around

  • Exeter Central Station - 1 min walk
  • Exeter (EXT-Exeter Intl.) - 12 min drive

Restaurants

  • Drakes Restaurant — 1 min walk
  • Boston Tea Party - 2 min walk
  • Zizzi - 2 min walk
  • Turtle Bay - 3 min walk
  • Dinosaur Café - 3 min walk

About this property

Mercure Exeter Rougemont Hotel

3.5-star eco-friendly hotel, walk to University of Exeter
A restaurant, a bar/lounge and a coffee shop/café are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site. All 98 rooms offer free WiFi, 24-hour room service and LCD TVs with digital channels. Other amenities available to guests include coffee makers, hairdryers and safes.
Mercure Exeter Rougemont Hotel offers 98 forms of accommodation with a safe and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Exeter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 12.00 per day)
  • Limited on-site parking

Food and drink

  • English breakfast available for a fee daily 7 AM–10 AM: GBP 10.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Dogs welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 10.00 per person (approximately)
  • Self-parking fee: GBP 12.00 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Rougemont
Rougemont Exeter
Rougemont Hotel
Rougemont Hotel Exeter
Mercure Exeter Rougemont Hotel
Mercure Rougemont Hotel
Mercure Exeter Rougemont
Mercure Rougemont
Mercure Exeter Rougemont Hotel Devon
The Rougemont Hotel, Exeter Hotel Exeter
Mercure Exeter Rougemont
Mercure Exeter Rougemont Hotel Hotel
Mercure Exeter Rougemont Hotel Exeter
Mercure Exeter Rougemont Hotel Hotel Exeter

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 142 out of 508 reviews
5 - Excellent 28%
Rating 4 - Good. 210 out of 508 reviews
4 - Good 41%
Rating 3 - Okay. 97 out of 508 reviews
3 - Okay 19%
Rating 2 - Poor. 40 out of 508 reviews
2 - Poor 8%
Rating 1 - Terrible. 19 out of 508 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel with great staff in a good location. I have no complaints … I’d stay there again.
Stayed 2 nights in Jul 2021

4/5 Good

Liked: Staff & service, property conditions & facilities
Great interior decor.
Stayed 3 nights in Jul 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We had a bad experience here on a very hot night in July. It was almost impossible to sleep without Aircon and nearly 30° in the room. A fan was provided but only worked in the certain positions, Due to a loose wire, the bathroom blind and sink were broken. The general appearance of the hotel is tired and shabby with old dirty carpet. £12 to park the car was a bit of a kick in the teeth but not unusual in city hotels. The staff are helpful and friendly.
Stayed 1 night in Jul 2021

4/5 Good

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Well equipped rooms, bed was uncomfortable, you could feel all the springs in the mattress. Great location opposite the train station though!
Stayed 1 night in Jul 2021

2/5 Poor

Travelled with partner
Liked: Staff & service, property conditions & facilities
We didn't rate the breakfast, particularly the coffee in plastic cups. Because of covid we couldn't entertain our grand-daughter in bar/restaurant or room Because of covid there was no room service (cleaning, bed-making etc) but someone did come up to fix a bed light. Parking is inadequate. I thought i had reserved a space on booking, but apparently I didn't. Situation is excellent, close to cathedral and restaurants.
Stayed 2 nights in Jul 2021