Essex Holidays from £882

Great location. Interesting decor.

Great staff and a he beds were very comfortable

I have been disappointed with my past several hotel stays at various other "luxury" properties (think Ritz Carlton, Bellagio, Aria). The properties/rooms werent properly upkept, and I was left feeling uncomfortable with the level of cleanliness. From the moment I walked into this property, I was impressed. Everything was above par - the scent, decor, cleanliness, staff. Trey at the front desk provided exemplary service. So much so that my 17 y.o even commented. I consider myself a harsh critic on cleanliness (I travel with cleaning supplies, wear shower shoes, pull back bedding, check bed bases, and furniture, even at 5 star plus establishments), and this room was clean and well appointed. My son used the fitness facility and he was pleased and commented on the variety of equipment. It was a turnaround trip, so I wasnt able to utilize the other amenities, but I did pass by the spa, and it looked very appealing. The self parking is a bit expensive for a public parking lot ($64/day, but no in and outs. So you pay every time you take your car out), but they do offer valet which is typically priced for luxury properties ($75). I am definitely staying here again when I return, and I highly recommend it!

They don’t tell you that parking is not close, in a creepy parking lot, paying $45+$8 (parking tax for overnight parking)+1(parker membership)=$54 per night to park. There is a cool food hall nearby but that’s about it. The hotel accepts pets to keep that in mind.

Very nice apparent Check in was not the easiest, not clear on how to get into the building and miserable receptionist on the ground floor.. Waited to be allowed up to the 6tj floor where we checked in to the hotel Email with instructions was sent out 4 hours after check in was allowed.