Essex County Holidays

The property was dirty, out dated,broken window in the room we were assigned. Was not handicapped friendly as requested when i booked

We booked and paid for our stay through Expedia, and there was no clear indication that the fairly expensive accommodation price essentially covered only the room. We were very disappointed to find out that access to the pool/several slides would cost approximately an additional $300 USD for our family of four, which we simply could not justify. The accommodation itself was clean, which we appreciated, but it was extremely outdated — the room honestly felt like stepping back into the 1970s. The FunZone was another additional expense, with activities costing extra rather than being included with your stay. There was also no breakfast, snacks, or other food included in the accommodation price. Overall, this resort can become very expensive very quickly once you add the cost of the activities and amenities. For the amount we paid, we expected considerably more to be included. Unfortunately, we did not feel that the overall experience offered good value for the price.

A place that invites you to stay.

All the amenities we used (pool, hot tub, fitness center) were well maintained and in very good condition. Rooms were clean, beds were comfortable and there were nice touches like bathrobes. Spa and restaurants were a little pricey for what you get, but the location and facilities were very good.

The hotel and grounds are peaceful and beautiful. The rooms are clean and adequate. The views from the rooms really feel like you’re in Europe. Make sure to bring a bathing suit, because the pool is fantastic. It’s lovely to take a hike in the morning and see the Highland cows (which we didn’t need to join the fully-booked group tour to see).