Title: Dedeman Palandoken Resort Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Dedeman Palandoken Resort Hotel Slopeside family fun near Palandöken Mountain ![Duplex | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1550000/1541300/1541278/ef1cae2e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sauna, Turkish bath/hammam, hot stone massages, deep-tissue massages](https://images.trvl-media.com/lodging/2000000/1550000/1541300/1541278/9bb78980.jpg?impolicy=resizecrop&rw=297&ra=fit) ![BBQ/picnic Area](https://images.trvl-media.com/lodging/2000000/1550000/1541300/1541278/095b96a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/2000000/1550000/1541300/1541278/11469697.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Nightclub](https://images.trvl-media.com/lodging/2000000/1550000/1541300/1541278/973e8048.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Families feel at home at Dedeman Palandoken Resort Hotel, at the base of Palandöken Mountain. Start your day with local breakfast specialties, ski, then relax in the indoor pool or enjoy deep-tissue massages. In the evening, the nightclub comes alive. 7.6 Good ## Popular amenities - Pool - Bar - Spa - Gym - Breakfast included - Room service £263 includes taxes & fees 17 Dec - 18 Dec ## Room options ### Check availability for these dates Tonight [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=1541278&PinnedHotelID=1541278&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=1541278&PinnedHotelID=1541278&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1541278&PinnedHotelID=1541278&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1541278&PinnedHotelID=1541278&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=1541278&PinnedHotelID=1541278&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=1541278&PinnedHotelID=1541278&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=1541278&PinnedHotelID=1541278&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=1541278&PinnedHotelID=1541278&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 2 of 2 rooms ![Superior Room | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1550000/1541300/1541278/156f53e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Heating Free rollaway/extra beds Free cots/infant beds HDTV Blackout curtains Hairdryer Private bathroom Electric kettle - 269 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Duplex | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1550000/1541300/1541278/d228c034.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Duplex ### Highlights Heating Free rollaway/extra beds Free cots/infant beds HDTV Separate bedroom Blackout curtains Hairdryer Bathrobes - 323 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FErzurum-Hotels-Dedeman-Palandoken-Resort-Hotel.h1541278.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FErzurum-Hotels-Dedeman-Palandoken-Resort-Hotel.h1541278.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C39.84936%2C41.28388&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3MtZE-Y6Ai2uLCLwMZzm74vIW00=) Palandoken Kayak Merkezi PK :115, Erzurum, Erzurum #### What's nearby - Palandöken Mountain - 1 min walk - 0.0 miles - Ataturk University - 8 min drive - 4.7 miles - Twin Minaret Madrasa - 9 min drive - 5.3 miles - Erzurum Citadel - 9 min drive - 5.6 miles - Abdurrahman Gazi Tomb - 16 min drive - 6.6 miles #### Getting around - Palandoken Station - 29 min drive - Erzurum (ERZ) - 22 min drive #### Restaurants - ‪Fanus Cafe Erzurum - ‬3 min drive - ‪Palandöken Jandarma Sosyal Tesisleri - ‬5 min drive - ‪Alpine Restaurant - ‬6 min drive - ‪Ejder3200 Küre Cafe - ‬6 min drive - ‪Polat Erzurum Resort Hotel Mola Cafe - ‬5 min drive ## About this property ### Dedeman Palandoken Resort Hotel Upscale family-friendly hotel near Palandöken Mountain Located close to Abdurrahman Gazi Tomb, Dedeman Palandoken Resort Hotel provides free breakfast (local cuisine), a nightclub and a corner/local shop. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, downhill skiing and cross-country skiing. Treat yourself to a Thai massage at Dedeman Palandöken Hotel Spa, the on-site spa. The on-site restaurant, Ana Restaurant, offers breakfast, lunch and dinner. Enjoy the 24-hour health club, as well as activities such as snowboarding. In addition to a terrace and designer shops on-site, guests can connect to free in-room WiFi. Other perks include: - An indoor pool and a children's pool, along with sunloungers - Free self-parking and extended parking - A round-trip airport shuttle (surcharge), express check-out and express check-in - Babysitting (surcharge), barbecues and concierge services Room features All 187 rooms have comforts such as 24-hour room service, in addition to thoughtful touches such as late-night room service and free WiFi. More conveniences in all rooms include: - Highchairs, free infant beds and free extra beds - Bathrooms with baths or showers and free toiletries - 19-inch HDTVs with satellite channels - Electric kettles, heating and daily housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/3000000/2860000/2858800/2858727/2fb0f907.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dedeman Erzurum Palandöken Ski Lodge Palandöken - Pool - Spa - Kids pool - Parking included 8.2 Very good 269 reviews £49 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=2858727&PinnedHotelID=2858727&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Triple Room | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/74000000/73450000/73447200/73447176/60b2c1de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Erzurum Hotel Palandöken - Breakfast included - Parking included - Free WiFi - Restaurant 9.2 Wonderful 179 reviews £63 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=73447176&PinnedHotelID=73447176&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/77000000/76170000/76165800/76165799/10961525.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Erzurum Yakutiye - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 58 reviews £83 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=76165799&PinnedHotelID=76165799&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception hall](https://images.trvl-media.com/lodging/32000000/31860000/31854400/31854351/b113258d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Zade Erzurum City Center - Breakfast included - Parking included - Free WiFi - Restaurant 9.2 Wonderful 216 reviews £52 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=31854351&PinnedHotelID=31854351&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/76000000/75200000/75195700/75195648/fd2cf986.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Balsoy Mountain Palandöken - Breakfast included - Spa - Parking included - Free WiFi 9.0 Wonderful 8 reviews £173 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=75195648&PinnedHotelID=75195648&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/83000000/82990000/82989300/82989246/3930031e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lala Grand Hotel Erzurum City Center - Breakfast included - Parking included - Free WiFi - Restaurant 9.2 Wonderful 227 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=82989246&PinnedHotelID=82989246&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Suite, Non Smoking (2 King Beds) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/90000000/89060000/89052800/89052755/6b274e0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada By Wyndham Erzurum Erzurum City Center - Parking included - Free WiFi - Air conditioning - Gym 8.8 Excellent 162 reviews £75 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=89052755&PinnedHotelID=89052755&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2740000/2733200/2733104/50a74909.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palan Hotel Palandöken - Pool - Breakfast included - All-inclusive - Spa 7.6 Good 17 reviews £66 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=2733104&PinnedHotelID=2733104&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/590000/580300/580221/e2c6ac1b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Polat Palandoken Palandöken - Pool - Kids pool - Parking included - Free WiFi 8.8 Excellent 23 reviews £182 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=580221&PinnedHotelID=580221&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, steam room, Turkish bath/hammam, body treatments](https://images.trvl-media.com/lodging/16000000/15390000/15381400/15381345/04a94ac7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sway Hotels Palandöken - Pool - Spa - Kids pool - Parking included 8.6 Excellent 24 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=15381345&PinnedHotelID=15381345&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Ski shuttle nearby - Free uncovered self parking on site - Free extended parking on site - Free RV/bus/lorry parking on site - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Free local cuisine breakfast available daily 7 AM to 10 AM - 2 bars/lounges - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Couples/private dining - Snack bar/deli ### Restaurants on site - Ana Restaurant - Iglo Cafe - Teleski Cafe ### Things to do - 24-hour health club - Arcade/game room - Billiards/pool table - Children's pool - Cross-country skiing - Designer stores - Downhill skiing - Free children's club - Full-service spa - Hot spring - Indoor pool - Nightclub - Piano - Playground - Sauna - Ski equipment rentals - Ski lessons - Ski passes - Ski storage - Ski-in/ski-out access - Snowboarding - TV in common areas ### Family friendly - Arcade/game room - Babysitting (surcharge) - Children's games - Children's pool - Children's toys - Free children's club - Free rollaway/extra bed - Free supervised activities for children - Grocery/convenience store - High chair - In-room cot - Indoor pool - Laundry facilities - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Turndown service ### Business services - 2,153 square feet of conference space - Meeting room ### Outdoors - Barbecue grill - In the mountains - Pool loungers - Terrace ### Full-service spa - 3 treatment rooms - Deep-tissue massages - Hot spring - Hot springs open from 9:00 AM - 8:00 PM - Hot springs water temperature - 40 ºC - Hot stone massages - Sauna - Spa open daily - Sports massages - Thai massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - 3 buildings - 8 floors - Banquet hall - Built in 1994 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Free rollaway/extra bed ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 19-inch flat-screen TV with satellite channels ### Food and drink - 24-hour room service - Champagne service - Electric kettle - Free bottled water ### More - Desk - Heating - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: noon; check-in end time: 4:00 PM Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 12:30 PM Contactless check-out Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from 17 March 2025 to 16 December 2025 (dates subject to change). The property is closed between 15 March and 15 December. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child can stay for free if using existing beds when occupying the parent or guardian's room Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: TRY 100 per person (return) - Airport shuttle fee per child: TRY 80 (return), (from 6 to 11 years old) - Early check-in is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a security system and a first aid kit Property Registration Number 5729 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Hot springs access available from 9:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Parking height restrictions apply Children under 10 years old are not allowed in the swimming pool without adult supervision Children under 12 years old are not allowed in the spa without adult supervision ### Property is also known as Dedeman Palandoken Dedeman Palandoken Erzurum Dedeman Palandoken Resort Hotel Dedeman Palandoken Resort Hotel Erzurum Palandoken Dedeman Palandoken Resort Dedeman Palandoken Resort Hotel Hotel Dedeman Palandoken Resort Hotel Erzurum Dedeman Palandoken Resort Hotel Hotel Erzurum ## Frequently asked questions ### Does Dedeman Palandoken Resort Hotel have a pool? > Yes, this property has an indoor pool and a children's pool. The swimming pool is closed seasonally each year from March 15 until December 15. ### How much does it cost to stay at Dedeman Palandoken Resort Hotel? > As of 29 Nov 2025, prices found for a 1-night stay for 2 adults at Dedeman Palandoken Resort Hotel on 17 Dec 2025 start from £262.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Erzurum-Hotels-Dedeman-Palandoken-Resort-Hotel.h1541278.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Dedeman Palandoken Resort Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Dedeman Palandoken Resort Hotel? > Self-parking and extended parking are free at this property. ### What time is check-in at Dedeman Palandoken Resort Hotel? > Check-in start time: noon; check-in end time: 4:00 PM. A fee applies for early check-in (subject to availability). ### What time is check-out at Dedeman Palandoken Resort Hotel? > Checkout is at 12:30 PM. Late check-out is available for a fee. ### Does Dedeman Palandoken Resort Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of TRY 100 per person applies. ### Where is Dedeman Palandoken Resort Hotel located? > Located in the mountains, this Palandöken hotel offering ski-in/ski-out access is steps from Palandöken Mountain and within 6 mi (10 km) of Ataturk House Museum and Erzurum Archaeology Museum. Erzurum State Theatre and Twin Minaret Madrasa are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Dedeman Palandoken Resort Hotel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.8 Location ### 7.6 Staff & service ### 7.4 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 16 8 - Good 21 6 - Okay 7 4 - Poor 6 2 - Terrible 3 ### 10/10 Excellent #### Erdem 10 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Erzurum Ski All the hotel staff was amazingly friendly. The hotel had the most convenient access to the ski lifts. Starting from front desk, guest relations, room service, restaurants had really high quality. ![](https://a.travel-assets.com/ugc/hotel-reviews/5DE29D641D94226972D1250CBE519EE8F845F8221673355983159.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A123DC831E31209F7BD665271BA1062033FE83A21673355983730.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/93223E06B6169452D4C12AE7F81142A9508C68501673355983791.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Erdem Stayed 2 nights in Jan 2023 ### 8/10 Good #### Mine 23 Jan 2023 Liked: Cleanliness, room comfort Disliked: Staff & service #### Decent hotel with unfriendly reception crew We stayed at Dedeman with my fiance for a 3 day skiing holiday. This vintage hotel is vibey and pretty well-maintained considering its age - it's clean enough. The food selection at the all inclusive cafeteria was very impressive, we were happily fed - although the alcohol prices are riddiculously high for our standards (unfortunately not included in the all-inclusive package). The only major issue we had was with the attitude of the staff at reception. When we first arrived to the hotel around 1pm, they couldn't locate our reservation from their system because of a miscommunication between Hotels.com and them, so our room was not ready. We didn't mind and asked if we could have lunch while they wait for confirmation because we wanted to optimize our time and ski in the afternoon. They didn't allow us and made us wait at the reception until they figured it out. This hotel is at mid-mountain and is the only one there, we obviously didn't come all the way up there to steal a free lunch meal while pretending we had a reservation (pre-paid I should add). We had a similar bad attitude when we were checking out the last day in which case they couldn't organize paying us back for the deposit of ski-lift cards and made my fiance run through the whole hotel looking for a certain employee only to find out afterwards that the employee needed to come back to the reception. Overall, decent hotel experience with very unfriendly and incapable reception crew. ##### Mine Stayed 2 nights in Jan 2023 ### 6/10 Okay #### Samet 20 Dec 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities Otele gelmeden öncede yorumlara baktığımda sigara kokusu ile ilgili yorumlar görmüştüm. Böyle bir sorunla karşılaştım. 2. Gün odamı değiştirebildim. Ayrıca yine tekrarlanan bir konuda otel gerçekten çok eskimiş. Konum olarak mükemmel bir konumda fakat otel yapısal olarak fiyat kalite oranını karşılamıyor. Yenilenirse tekrar gelebileceğim bir otel ama bu şekilde bir daha ziyaret edeceğimi sanmıyorum. Yani personelin çalışması güleryüzü hizmeti bir yere kadar fayda sağlar. Spa hizmeti güzel. 2 akşam faydalandım. Ekip gayet iyi. Fakat aynı konu masaj odaları ve masaj yatakları eski. Genel olarak otel renovasyona giderse repeat guest kazanımı iyi yönde olur. Otel giriş reception dış alanı ve otopark kısmıda zemin yapışmalı. Arabadan inip çamura basıyorsunuz. Bir konuda duş camları çok kısa. Duş alındığında bütün banyo su içinde kalıyor. Sonrasında ıslak zemine bakmak zorunda kalıyorsunuz. Yemekler tarminkardı. Oda temizliğide iyi sayılır. ##### Samet Stayed 3 nights in Dec 2024 ### 8/10 Good #### Murat 26 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Kapanış haftası, genel olarak iyi. odanın manzarası ve otelin konumu mükemmel. hafta sonları park yeri bulmak biraz sıkıntılı olabiliyor. otel bina olarak biraz eski ancak rahatsızlık veren bir durumu yoktu. oteli esas seçme sebebim olan kapalı havuz maalesef 3 günlüğüne kapalıydı. Otelin kapanış zamanıymış. Otel tam veya yarım pansiyon olarak çalışıyor, ben tam pansiyon aldım. yemek çeşidi olarak bir kaç seçenek sunsa da, yemekler lezzetsizdi. hatta artık patates püresini ne kadar kötü yapabilirler ki deyip aldığımda onun bile kötü olduğunu gördüm. eleştireceğim 2. nokta, kayak kiralamaya günlük 1300 tl fiyat istendi kayak odasında (belki direkt Dedeman'a bağlı değildir bilmiyorum ama otel binasının içerisindeydi) aşağıdaki Dedeman'da ise aynı ekipman 300 tl. ##### Murat Stayed 2 nights in Mar 2024 ### 8/10 Good #### Arda 25 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Oldies but goldies Otelin yeri ve konumu palandökendeki en iyi yer. Yemeklerin lezzeti kalitesi gayet yeterli. Otel çok eski olduğu için yenilenme ihtiyacı var. En önemli eksiği dağ oteli olduğu için uçak saatleri düşünüldüğünde late check out imkanı olmadığında giyinme soyunma odaları olması gerektiğini düşünüyorum ##### Arda Stayed 1 night in Mar 2024 ### 8/10 Good #### BURAK 5 Mar 2024 Liked: Staff & service, property conditions & facilities #### Kayarım, oteli çok da önemsemem Genel olarak fiyat/performans bir otel diyebilirim. Özellikle tepede olması, pistlere yakınlığı kayak için gelenler için tercih sebebi olabilir. Bizim odamızda felaket bir sigara kokusu vardı, bu sebeple uyuyamadık; ancak ertesi gün oda değiştirmek isteğimizde hemen başka bir oda sundular. Arkadaşlarımızın ise tuvaletleri çok sıkıntılıydı, sifonları bozuk olduğu için zorluk çektiler. Otelin kendini geliştirebileceği konular var, ancak yine de ellerinden geleni yapmaya çalışıyorlar diyebiliriz. Canlı müzik yapan kişi epey başarılıydı, o ses gibi yarışmalara gitmesini öneririz. ##### BURAK Stayed 2 nights in Mar 2024 ### 4/10 Poor #### HAKAN 25 Mar 2023 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness, room comfort Odalar çok bakımsız ve kötü kokuyor. Çalışanlar güler yüzlü. Otelin konumu çok güzel ##### HAKAN Stayed 1 night in Mar 2023 ### 8/10 Good #### Vera 14 Feb 2022 Disliked: Cleanliness #### Good skiing Hotel is quilt old, refreshment needed. Food very good and ski in/ski out very comfortable. Transfer included if more then 4 nights, I can recommend to take breakfast and dinner options, was too tired to go to city center after skiing (10 minutes taxi) ##### Vera Stayed 4 nights in Feb 2022 ### 10/10 Excellent #### Goker 5 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Resepsiyondaki Enes bey kadar guleryuzlu, her konuda cozum odaklı bir personeli olmasi bu otele verilecek puani arttiriyor. Pistin ortasinda oluşu otelin bazi eksilerini kapatabiliyor. ##### Goker Stayed 2 nights in Dec 2021 ### 10/10 Excellent #### Ali Berk 10 Mar 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort kaymak için konumu çok iyi,kesinlikle tavsiye ederim ##### Ali Berk Stayed 3 nights in Mar 2021 ### 10/10 Excellent #### mustafa 8 Jan 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Gayet güzel bir hotel ##### mustafa Stayed 2 nights in Jan 2021 ### 10/10 Excellent #### Amjad 3 Jan 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome stay Absolutely awesome stay, really enjoyed it. The Hotel manager Alkan really made our stay Awesome. Thanks Alkan for everything. ##### Amjad Stayed 3 nights in Dec 2020 ### 8/10 Good #### Verified traveller 9 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities Otele yapılan yorumlardan dolayı çok çekinerek gittik. Fakat konum olarak Palandöken'de yer alan en iyi otel diyebilirim. Kayak yapanlar için özellikle en iyi konumda yer alıyor. Otelin yemekleri ortalamanın üstü ve beklediğimizden daha lezzetliydi. Otel çok eski evet, odalara ve özellikle yemek salonuna renovasyon gerekli. Ama 2 günlük bir kayak tatili için gerekli tesis ve ekipmana sahip. Ayrıca Otel çalışanları çok yardımcı ve güler yüzlü. ##### Verified traveller Stayed 2 nights in Mar 2020 ### 8/10 Good #### Sakine 2 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities #### banyo wc kötü idi Konaklama güzel idi personel ilgili. Oda sadece beğenmedik. Banyosu ultra kötü idi ve miniminacik idi okadar küçüktüki hareket edilmiyor. ##### Sakine Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller 29 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### recommend Everybody was very friendly, checkin process went smoothly. Had a great time with my family - bed was comfortable especially after a long day of skiing ##### Verified traveller Stayed 3 nights in Jan 2020 ### 10/10 Excellent #### gülay 6 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### genel olarak iyi Otel güzel konumu konuşmaya gerek yok. Yemekler hizmet temizlik oldukça iyi. Wellness biraz hayal kırklığı idi. ama tadilata girecekmiş otel sanırım. Umarım wellness te biraz değişiklik olur. ##### gülay Stayed 1 night in Jan 2020 ### 4/10 Poor #### Verified traveller 31 Dec 2019 Disliked: Cleanliness, amenities, property conditions & facilities The hotel is very old and quite low quality for the price. Especially, food quality was quite poor. ##### Verified traveller Stayed 3 nights in Dec 2019 ### 4/10 Poor #### Murat 28 Feb 2019 Disliked: Staff & service, property conditions & facilities, room comfort #### Eleştiri Banyolara konulan havlular sökük sökük, Yemekler vasat çeşit az Kayak odasındaki kayak kiralama pahalı ve inanılmaz eski Hamam da gereksiz samimi insanlar çalışıyor muhtemelen birdaha gitmem ##### Murat Stayed 3 nights in Feb 2019 ### 6/10 Okay #### Verified traveller 19 Feb 2019 Liked: Staff & service Disliked: Cleanliness, room comfort Çalışanlar cana yakın, güleryüzlü. Yemekler de güzel, çeşit çok. Ancak odalar ve mobilyalar çok eski resmen dökülüyor. Temizlik berbat. Havlular, çarşaflar yırtık pırtık. Odalardaki ve oteldeki halılar kötü kokuyor, eski. Odalarda sigara içiliyormuş, koku yüzünden oda değiştirmek zorunda kaldık. ##### Verified traveller Stayed 2 nights in Feb 2019 ### 8/10 Good #### Faical 26 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bien Parfaite situation de l hôtel Personnel sympathique au resto. Bonne ambiance à la discothèque Les enfants ont passé de bonnes journées ski puis spa Un petit bémol pour le service des jeux , dés raquettes de pic pong à louer ( du jamais vu ) Bref c était bien ##### Faical Stayed 6 nights in Dec 2018 ### 10/10 Excellent #### Verified traveller 31 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort sehr schön gelegene Hotel mit viel Schnee Hotel Personal war nett Essen gut, ##### Verified traveller Stayed 7 nights in Dec 2018 ### 10/10 Excellent #### NEPTUN SOMAY 25 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Personel Çok İlgili özellikle resepsiyondaki Yakup bey e çok teşekkür ederim.İhtiyacımız olan bir şeyi evinden getirerek bizi memnun etti. Pistler ve kayak olanakları süper.Herkese tavsiye ederim ##### NEPTUN SOMAY Stayed 3 nights in Dec 2018 ### 10/10 Excellent #### Fardin 30 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort All the people come here for skiing . Ski staff were helpful. The other things were good comparing its price . The only problem was welcoming by receptionist. She was very cold ##### Fardin ### 8/10 Good #### HUSEYIN CAGATAY 23 Mar 2018 Liked: Cleanliness, staff & service Otel dagda harika lokasyona sahip. Otel, odalar, yataklar zaman icinde yipranmis ama temizdi. Cocuk bakicisi olmasi bizim icin cok iyiydi. Acik bufeden genelde hoslanmiyorum ama bu hotelde yemekler lezzetli idi. ##### HUSEYIN CAGATAY ### 6/10 Okay #### Bülent 2 Feb 2018 Liked: Cleanliness Eskiye nazaran yemek kalitesinde belirgin bir düşüş gözlemledim. Yine öncesine nazaran içki fiyatlarında da ciddi artış söz konusu. ##### Bülent Stayed 3 nights in Jan 2018 ## Expedia's Latest Trends ### Hotels > [Hilton Garden Inn Florence Novoli](https://www.expedia.co.uk/Florence-Hotels-Hilton-Garden-Inn-Florence-Novoli.h1581055.Hotel-Information) > > [Cleopatra Hotel](https://www.expedia.co.uk/Cairo-Hotels-Cleopatra-Hotel.h19477388.Hotel-Information) > > [Novotel Phuket Kata Avista Resort And Spa](https://www.expedia.co.uk/Phuket-Hotels-Novotel-Phuket-Kata-Avista-Resort-And-Spa.h3009106.Hotel-Information) > > [5 Star Hotels in Ottery St Mary](https://www.expedia.co.uk/5Star-Ottery-St-Mary-Hotels.s50-0-d182603.Travel-Guide-Filter-Hotels) > > [O11 Boutique Hotel Vienna](https://www.expedia.co.uk/Vienna-Hotels-O11-Boutique-Hotel-Vienna.h2893771.Hotel-Information) > > [Edgbaston Park Hotel Birmingham](https://www.expedia.co.uk/Birmingham-Hotels-Edgbaston-Park-Hotel-Birmingham.h28928658.Hotel-Information) > > [Hotels near Treyarnon Bay Beach](https://www.expedia.co.uk/Treyarnon-Bay-Beach-Hotels.0-l553248621532493102-0.Travel-Guide-Filter-Hotels) > > [BLUESEA Ses Cases D’Or](https://www.expedia.co.uk/Santanyi-Hotels-Blue-Sea-Ses-Cases-DOr.h15353363.Hotel-Information) ### Flights > [Flights from Prestwick (PIK) to Barcelona (BCN)](https://www.expedia.co.uk/lp/flights/pik/bcn/glasgow-to-barcelona) > > [Flights from London (LHR) to Klagenfurt am Woerthersee (KLU)](https://www.expedia.co.uk/lp/flights/lhr/klu/london-to-klagenfurt) > > [Flights from Nairobi (NBO) to Malindi (MYD)](https://www.expedia.co.uk/lp/flights/nbo/myd/nairobi-to-malindi) > > [Flights from London (LHR) to West Columbia (CAE)](https://www.expedia.co.uk/lp/flights/lhr/cae/london-to-columbia) > > [Flights from Bristol (BRS) to Marck (CQF)](https://www.expedia.co.uk/lp/flights/brs/cqf/bristol-to-calais) > > [Flights from Newcastle-upon-Tyne (NCL) to Catania (CTA)](https://www.expedia.co.uk/lp/flights/ncl/cta/newcastle-to-catania) > > [Flights from London (LHR) to Mumbai (BOM)](https://www.expedia.co.uk/lp/flights/lhr/bom/london-to-mumbai) ### Cars > [Enterprise Car Rentals In Lewisham](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Lewisham.d179504-c15.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Polegate](https://www.expedia.co.uk/Things-To-Do-In-Polegate.d179933.Travel-Guide-Activities) ### Packages > [Bologna Holidays](https://www.expedia.co.uk/Bologna.d621.Holidays-City-Breaks) > > [Hawaii Island Holidays](https://www.expedia.co.uk/Hawaii-Island.d180074.Holidays-City-Breaks) > > [Vitoria-Gasteiz Holidays](https://www.expedia.co.uk/Vitoria-Gasteiz.d3709.Holidays-City-Breaks) > > [Athens Holidays](https://www.expedia.co.uk/Athens.d178231.Holidays-City-Breaks) ### Holiday Rentals > [Kefalonia Holiday Rentals](https://www.expedia.co.uk/Kefalonia-Holiday-Rentals.d6244029.Travel-Guide-HolidayRentals) ### General > [Visit Newhaven](https://www.expedia.co.uk/Edinburgh-Newhaven.dx179572) > > [Visit Antigua Guatemala](https://www.expedia.co.uk/Antigua-Guatemala.dx180589) > > [Visit Nessebar New Town](https://www.expedia.co.uk/Nessebar-Nessebar-New-Town.dx3000660862)