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"There are 2 sections of the hotel. One has ancient, uneven, steep steps and no elevator. They carry your bag to your room. You think you are having a hard time with the stairs because you've been traveling for 15 hours. But the steps are treacherous. The staff, especially the dining and room staff, are friendly and accommodating. The front desk staff is smug, knowledgeable, grudgingly helpful, but they don't always pass requests on to the room staff. If the hotel were even 15% less expensive I wouldn't have been thinking that I'd made the wrong choice."

"breakfast room right on a canal with gondolas"

"Room was fairly small but I’m sure that’s par for the course considering the age of the city. The staff was very helpful and the location is perfect. Seemed like everything was a 5-20 minute walk!"

"Central location great staff nice an Accommodation "

"Very clean, for the people that likes to be in hustle and bustle of the market. It is a good place to stay."

"This hotel has the very good location and very friendly staff. The breakfast was 10+ It looks like you visit your grandma's house, not a hotel. The garden was beautiful. I will recomend this property to all my friends. Me and my friend spent very good time in this hotel."

"Hotel is nice, breakfast is ample choice. Room only has one plug and that is in the bathroom! There is a book that says Do not use your own hairdryer, curling tongs or straightener, use the hair dryer provided. You also have to use this one and only plug in room 102 to charge your phone, laptop etc! All plugs in room are blanked off other than some are light switches. This for me let it down slightly. Mini fridge is empty, no air con that’s off, safe is not screwed down so it could be taken away although you can lock it. Bar shuts at 10am. No restaurant if you want to stay at hotel. Water taxi from hotel to airport is 150 euros."

"Excellent location and very helpful staff! The space was clean and quiet. I'd definitely stay again :)"

"Property was very nice and clean.Breakfast was great. Staff very helpful. Pizza place close to the hotel was very good and just a 5 mins walk.Free Shuttle service is always a plus. Just make sure you book it in advance. All in all really great hotel."