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"Staff were lovely but the room was a bit dark and had very limited space for clothes. We were on the 7th floor with Velux windows and it rained in when we left them ajar to cool the room. There are tea and coffee making facilities but they're in a dark corner under a shelf where it's very difficult to actually see what you're doing! If you like regular tea, take your own bags and ask for a jug of milk from the bar as there's none in the room. And make sure you get in the right lift - there are 3 different sets depending on which room you get!"