Title: Imperial Heights Hotel, Entebbe Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Imperial Heights Hotel, Entebbe Family-friendly hotel with full-service spa and free valet parking ![Property entrance](https://images.trvl-media.com/lodging/10000000/9270000/9269000/9268976/81f03e14.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property – evening/night](https://images.trvl-media.com/lodging/10000000/9270000/9269000/9268976/94e75062.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room | 10 bedrooms, Egyptian cotton sheets, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9270000/9269000/9268976/fa0d5d34.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden view](https://images.trvl-media.com/lodging/10000000/9270000/9269000/9268976/6d9efef0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/10000000/9270000/9269000/9268976/4be7c430.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Imperial Heights Hotel offers a peaceful retreat in Entebbe's commercial center. Guests enjoy international dishes at the restaurant and drinks at the rooftop bar. The outdoor pool area features sun loungers and umbrellas, and the spa provides rejuvenating massages. 7.8 Good ## Popular amenities - Bar - Pool - Spa - Gym - Room service - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=9268976&PinnedHotelID=9268976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=9268976&PinnedHotelID=9268976&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=9268976&PinnedHotelID=9268976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=9268976&PinnedHotelID=9268976&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=9268976&PinnedHotelID=9268976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=9268976&PinnedHotelID=9268976&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9268976&PinnedHotelID=9268976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9268976&PinnedHotelID=9268976&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 3 of 3 rooms ![Executive Double Room | 10 bedrooms, Egyptian cotton sheets, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9270000/9269000/9268976/7d9ab428.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room 7.2 Good 5 reviews ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds Fridge LCD TV Premium bedding Egyptian cotton bed sheets - 301 sq ft - Water view - Sleeps 3 - 1 King Bed ![Business Suite | 10 bedrooms, Egyptian cotton sheets, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9270000/9269000/9268976/ce8cc09b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds Fridge LCD TV Separate bedroom Egyptian cotton bed sheets - 365 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Club Room | Private kitchen | Fridge, coffee/tea maker, electric kettle](https://images.trvl-media.com/lodging/10000000/9270000/9269000/9268976/17cd861d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds Kitchenette Fridge LCD TV 10 bedrooms - 279 sq ft - Sleeps 3 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FEntebbe-Hotels-Lake-Heights-Hotel-Entebbe.h9268976.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FEntebbe-Hotels-Lake-Heights-Hotel-Entebbe.h9268976.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C0.05528%2C32.46626&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jRCBZSiN4WeNnAossUmkiBaSVp4=) Plot 13, Church Road, Entebbe, 4352000 #### What's nearby - Entebbe Golf Club - 8 min walk - 0.5 miles - Imperial Shopping Mall - 12 min walk - 0.7 miles - Ugandan Wildlife Education Centre - 13 min walk - 0.7 miles - Entebbe Botanical Garden - 17 min walk - 0.9 miles - Victoria Mall - 3 min drive - 1.4 miles #### Getting around - Entebbe (EBB-Entebbe Intl.) - 10 min drive #### Restaurants - ‪Café Javas - ‬6 min drive - ‪4 Points Bar and Restaurant - ‬11 min walk - ‪Middle East Restaurant & Cafe Entebbe - ‬6 min drive - ‪The Rolex Guy - ‬18 min walk - ‪Faze 3 - ‬3 min drive ## About this property ### Imperial Heights Hotel, Entebbe Upscale family-friendly hotel in the business district At Imperial Heights Hotel, Entebbe, you can look forward to a rooftop terrace, a garden and dry cleaning/laundry services. Treat yourself to a deep-tissue massage at the on-site spa. The on-site international cuisine restaurant, Bridge Bar and Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a health club. Additional perks include: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking and valet parking - A round-trip airport shuttle (surcharge), babysitting (surcharge) and concierge services - Luggage storage, coworking spaces and coffee/tea in reception Room features All guest rooms at Imperial Heights Hotel, Entebbe boast comforts, such as 24-hour room service and air conditioning, as well as amenities, such as free WiFi and safes. More amenities include: - Children's slippers, childcare services and free infant beds - Bathrooms with deep-soaking baths and free toiletries - 32-inch LCD TVs with premium channels - Fridges, electric kettles and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/23000000/22300000/22292400/22292334/c2b455b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### K Hotels Entebbe - Pool - Breakfast included - Spa - Kids pool 8.8 Excellent 221 reviews £79 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=22292334&PinnedHotelID=22292334&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/5000000/4970000/4968600/4968508/cb5d1546.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Protea Hotel by Marriott Entebbe Entebbe - Pool - Spa - Free airport shuttle - Parking included 8.8 Excellent 108 reviews £180 includes taxes & fees 15 Nov - 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A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - Bridge Bar and Restaurant ### Things to do - Full-service spa - Health club - Outdoor pool ### Family friendly - In-room babysitting - In-room cot - In-room refrigerator - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Business services - 24-hour business centre - 3 meeting rooms - Conference centre - Coworking space ### Outdoors - Barbecue grill - Garden - Pool loungers - Pool umbrellas - Rooftop terrace ### Full-service spa - Couples treatment rooms - Deep-tissue massages - In-room massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Handrails in hallways - Handrails in stairways - No lift - Phone accessibility kit - Stair-free path to entrance - Valet for wheelchair-equipped vehicles - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 3 floors - Banquet hall - Designated smoking areas - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Free cot ### Bathroom - Bathtub or shower - Children's slippers - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Refrigerator - Restaurant dining guides ### More - Access via exterior corridors - Air conditioning - Desk - Electrical adapters - Free daily newspapers - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 10 per person (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Lake Heights Hotel Entebbe Lake Height Entebbe BON Hotels Hotel Lake Heights Entebbe Lake Heights Hotel Lake Height BON Hotels Hotel Lake Height Entebbe BON Hotels Lake Height BON Hotels Lake Heights Entebbe BON Hotels Hotel Lake Heights BON Hotels Hotel Lake Heights Entebbe BON Hotels Lake Heights BON Hotels Lake Heights Entebbe by BON Hotels Lake Height Entebbe by BON Hotels Lake Heights Hotel Entebbe Imperial Heights Hotel Entebbe Imperial Heights Hotel, Entebbe Hotel Imperial Heights Hotel, Entebbe Entebbe Imperial Heights Hotel, Entebbe Hotel Entebbe ## Frequently asked questions ### Does Imperial Heights Hotel, Entebbe have a pool? > Yes, this property has an outdoor pool. ### Is Imperial Heights Hotel, Entebbe pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Imperial Heights Hotel, Entebbe? > Self-parking and valet parking are free at this property. ### What time is check-in at Imperial Heights Hotel, Entebbe? > Check-in begins at 2:00 PM. Late check-in is available during limited hours. ### What time is check-out at Imperial Heights Hotel, Entebbe? > Checkout is at 11 AM. ### Does Imperial Heights Hotel, Entebbe provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 10 per person applies. ### Where is Imperial Heights Hotel, Entebbe located? > This family-friendly Entebbe hotel is located near the airport, within a 15-minute walk of Entebbe Golf Club, Imperial Shopping Mall and Muzinga Square. Lake Victoria and Entebbe Botanical Garden are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Imperial Heights Hotel, Entebbe Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 30 8 - Good 32 6 - Okay 15 4 - Poor 4 2 - Terrible 7 ### 8.4/10 Cleanliness ### 8.4/10 Staff & service ### 7.0/10 Amenities ### 7.6/10 Property conditions & facilities ### 6.6/10 Eco-friendliness ### 2/10 Terrible #### Kigen 30 Jul 2025 Disliked: Cleanliness, amenities, property conditions & facilities The hotel was very old and not well maintained. Nothing like what we saw online. The food was really bad - we had to eat outside and the rooms were not comfortable at all ##### Kigen Stayed 1 night in Jul 2025 ### 6/10 Okay #### Shadrack Yaw 10 Apr 2025 Just an okay property but not really bad for the price ##### Shadrack Yaw Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Wim 3 Mar 2025 Disliked: Property conditions & facilities The pictures of the website, looks far more better the real state the premises are situated in. ##### Wim Stayed 1 night in Mar 2025 ### 6/10 Okay #### Shadrack Yaw 23 Feb 2025 Not as good as the pictures but it’s manageably okay ##### Shadrack Yaw Stayed 1 night in Feb 2025 ### 10/10 Excellent #### lee 2 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities .. ##### lee Stayed 2 nights in Oct 2024 ### 8/10 Good #### Daniel Liling 14 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Always excellent/polite friendly staff, who are happy to help with everything and goes above and beyond to make sure you have a very happy stay. I will highly recommend this establishment for any one travelling through Entebbe. Also only just 10mins drive to airport and 5minutes walk to shopping mall. ##### Daniel Liling Stayed 2 nights in Oct 2024 ### 8/10 Good #### FARUK 19 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### FARUK Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Bruno Alexandre 15 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great value for money. Highly recommended Very good value for money. The reception staff was kind enough to wait for me until 3am because of my extremely delayed flight. Room was very clean with all the toiletries I required during my stay. Bed was gigantic, loved it. Breakfast staff was very attentive too, breakfast choice was okay. Pool was very refreshing ##### Bruno Alexandre Stayed 2 nights in Sep 2024 ### 8/10 Good #### PETER 6 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff were very friendly, helpful and professional. The gym needs major improvement ##### PETER Stayed 1 night in Aug 2024 ### 8/10 Good #### John 17 Jul 2024 Liked: Staff & service, property conditions & facilities The grounds were nice with trees and vegetation. The place needs a renovation. The carpets need cleaning or better yet put tiles. The pool needs cleaning. The gym is defunct. The staff was nice. ##### John Stayed 7 nights in Jul 2024 ### 4/10 Poor #### Louis 14 Jun 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Don’t go there. ##### Louis Stayed 1 night in Jun 2024 ### 2/10 Terrible #### Loretta 12 Feb 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities So the walls all need to be painted , locks don’t work. Rugs (pieces laid together ) and furniture all full of stains and nasty. Outdoor furniture full of bird poop. Rooftop bar is a joke. Breakfast was not good . No hot water in the shower . This was one of the worst stays of my life . The photos they have advertised is a lie . The exterior is pretty . That’s it ##### Loretta ### 10/10 Excellent #### Daniel Liling 11 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hospitality, staff absolutely fantastic, friendly, helpful and always goes beyond to ensure you have a pleasant stay. All the staff, from security etc. Fantastic. I will highly recommend this place. ##### Daniel Liling Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Sascha 6 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good accommodation. Very green. Nice pool, very nice staff. Good kitchen also with local food. Two things could be better: The WiFi and that room service can also be paid at checkout and not directly cash. ##### Sascha Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Daniel Liling 20 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was excellent. Friendly helpful staff. The food is good, and beautiful and clean facilities all around. ##### Daniel Liling Stayed 2 nights in Sep 2023 ### 4/10 Poor #### Malik Fasal 21 Nov 2022 Disliked: Property conditions & facilities, room comfort #### Hverken et 4 stjernet eller 5 stjernet hotel Alt for dyrt i forhold til pris og placering ##### Malik Fasal Stayed 2 nights in Nov 2022 ### 2/10 Terrible #### UMAR 29 Apr 2022 Liked: Cleanliness, staff & service My card was overcharged ##### UMAR Stayed 1 night in Apr 2022 ### 10/10 Excellent #### Michael 30 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great ##### Michael Stayed 4 nights in Nov 2021 ### 8/10 Good #### Ian 21 Nov 2021 Liked: Cleanliness, staff & service, room comfort Very nice, helpful staff. Some facilities ate a bit 'tired' and need updating. ##### Ian Stayed 1 night in Nov 2021 ### 6/10 Okay #### Tiong 7 Nov 2021 Disliked: Staff & service, amenities, property conditions & facilities Very expensive for the price that we paid: $100/night on average. The food service was terrible - took forever (2-3 hrs) for your food to come out. The room is big but NOT comfy at all. AC was not cold and I don't have hot water in my room. Plus no free airport transport. Definitely Not a Four Star hotel. May 2.5 star. ##### Tiong Stayed 4 nights in Oct 2021 ### 8/10 Good #### Jennifer 1 Oct 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a lovely stay while in Entebbe. The grounds are lush & beautiful. I enjoyed some quiet time poolside. The Buffet breakfast was very good with a nice variety of different foods daily. Staff was wonderful. The rooms are very spacious & clean. ##### Jennifer Stayed 3 nights in Sep 2021 ### 8/10 Good #### suzanne n 30 Aug 2021 Liked: Staff & service, property conditions & facilities Liked staff availability, friendliness and professionalism ##### suzanne n Stayed 1 night in Aug 2021 ### 4/10 Poor #### Carlton 28 Apr 2021 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort The web photos are deceiving. The hotel is very outdated. However, the staff is very friendly and professional. ##### Carlton Stayed 3 nights in Mar 2021 ### 2/10 Terrible #### JINKI 23 Oct 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### If you like mosquito Wifi is out of order Bathroom door is out of order Cycle in healthclub is out of order There is no mosquito net even though in the wood. You had better prepare invidisual breakfast, if you do not want omellet with egg shell. I used king bed room with 210dollars ##### JINKI Stayed 1 night in Oct 2019 ### 10/10 Excellent #### B C 5 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Entebbes pärla. Mycket natur nära hotel med lätt tillgänglighet till flygplatsen och till stranden. Bra och duktiga personal och mycket hjälpsamma. ##### B C Stayed 2 nights in Apr 2019