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Reviews of Hotel Coronado

2 out of 5
Hotel Coronado
Av Adolfo Lopez Mateo 1275, Centro, Ensenada, BC

Reviews

7.4

Good

Rating 10 - Excellent. 42 out of 134 reviews" "
Rating 8 - Good. 51 out of 134 reviews" "
Rating 6 - Okay. 22 out of 134 reviews" "
Rating 4 - Poor. 3 out of 134 reviews" "
Rating 2 - Terrible. 16 out of 134 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jorge

Travelled with family and small children
Disliked: Cleanliness
Rooms were a bit dirty. Hair all over.
Stayed 1 night in Nov 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to sidewalk cafes, art galleries, boutiques, everything. Mr. and Mrs. Waffle next door is charming, affordable, and delicious.
Stayed 2 nights in Nov 2022

10/10 Excellent

Chuck

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget friendly. Good location
Stayed 2 nights in Oct 2022

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities
I liked that there was hot water for shower and the beds were clean. I didn't like that the floor tile felt loose.
Stayed 2 nights in Feb 2021
Response from Coronado on 18 Apr 2021
We appreciate your comment and subsequent visit to our establishment. We look forward to it again with us

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020

6/10 Okay

Enrique

Liked: Cleanliness
Disliked: Room comfort
Hot, Noisy... just ok to spend a night
With no AC or ceiling fans the room gets pretty hot in summer days. My stay was early fall and still room temperature was uncomfortable during the day. Loud music in parking by other guests is not controlled, so it was not quiet till very late night.
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all this is not an hotel it’s an motel... We got to the property and they told us the room it’s not available and send us to a different “motel” we went to the location just to find out that it’s not a family oriented place, the sign on the outside says $299 Mx and we got charged $1603 because that’s what we were supposed to pay at the first location Very disappointed for this
Stayed 1 night in Aug 2020

2/10 Terrible

Jeffrey M

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Location, friendly staff, rooms big enough, quietly, and great price
Stayed 1 night in Mar 2020

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our reservations did not go through so we did not stay there. Lucky for us we have made a second reservation
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
It was quite inexpensive. Clean the pillow cases were shams and I don’t think they were washed every time Hard to get them to check Expedia for the correct price Fir the price it was good
Stayed 1 night in Dec 2019

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Ensenada stop over
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything is ok but to much people talking and couldnt sleep
Stayed 2 nights in Nov 2019

2/10 Terrible

Peter, Ventura ca

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t hold our reservation and gave their last room away
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The room was clean. The staff were courteous and location is near the mail drive. Good for last minute sleep in case you didn’t make reservations anywhere else.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from el personal del hotel coronado le da las gracias. on 20 Oct 2019
gracias por sus comentarios. hasta pronto.

6/10 Okay

Luis, San Diego

Travelled with partner
Liked: Cleanliness, staff & service
Hotel is good for a night stay if other hotels are busy. Hotel name is actually Motel Coronado on the sign. Small hotel close to city center. Not a lot of parking as cars are double parked to fit. Room size is fine but old and bed spring not too good and pillows were hard. Again, good place to stay when other hotels are full.
Stayed 1 night in Oct 2019
Response from el personal de el hotel coronado on 21 Nov 2019
gracias por sus comentarios, abordaremos esos detalles inmediatamente

2/10 Terrible

CYNTHIA

Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible customer service. Poor management skills.
Stayed 1 night in Oct 2019
Response from EL PERSONAL DE EL HOTEL CORONADO on 10 Oct 2019
GRACIAS POR SUS COMENTARIOS. TRABAJAREMOS EN ELLOS INMEDIATAMENTE. QUE TENGA UN BUEN DIA

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service
It's really close to the main strip, which is always a plus. No a/c, but they did provide us with a fan. Room/bathroom was clean. They don't have an actual closet where you can hang your clothes, just another small room to put your luggage. Our toilet was broken, but they immediately fixed it. Someone always on site, which is good. Not the most comfortable beds, but it worked for our short weekend trip. I'll come back, because they also have good rates.
Stayed 1 night in Sep 2019
Response from EL PERSONAL DEL HOTEL CORONADO on 10 Oct 2019
GRACIAS POR SUS COMENTARIOS HASTA LUEGO.

2/10 Terrible

Javier

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019
Response from El personal de el hotel coronado on 5 Sept 2019
Gracias por sus comentarios. Trabajaremos en esos detalles inmediatamente.

8/10 Good

Lenny

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from El personal de el hotel coronado on 29 Aug 2019
Gracias por sus comentarios trabajaremos en esos detalles inmediatamente

2/10 Terrible

Verified traveller

Disliked: Staff & service
My room was not reserved. I had reserved 2 rooms and when I got there the check in lady stated they had no rooms reserved under my name. I showed her my reservation email and she stated there was no rooms reserved. Worst customer service ever!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from El personal de el hotel coronado on 19 Aug 2019
Gracias. Por sus comentarios. Hasta luego.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from El personal de el hotel coronado on 18 Aug 2019
Muchas gracias. Hasta pronto.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It is very close from the strip but the hotel was/is going under maintenance or remodeling. The workers were making noise in the middle of the night. I woke up and complained to front desk.
Stayed 2 nights in Aug 2019
Response from El personal de el hotel coronado on 18 Aug 2019
Gracias por sus comentarios Trabajaremos en esos detalles inmediatamente. Muchas gracias

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from El personal de el hotel coronado on 16 Aug 2019
Gracias por su opinión. Pondremos manos a la obra en esos detalles inmediatamente.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien yo se los recomiendo y esta muy cerca del centro de ensenada algo bien
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019
Response from El personal de el hotel coronado on 3 Aug 2019
Trabajaremos en esos detalles inmediatamente, gracias

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The property is very close to main street in Ensenada. The location is perfect
Stayed 1 night in Jul 2019
Response from El personal de el hotel coronado on 31 Jul 2019
Gracias por sus comentarios trabajaremos en esos detalles inmediatamente gracias

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This review takes into consideration the very low cost. You get what you pay for. Very clean and staff was very nice. There is secure parking. It can get a bit noisy due to near traffic. Close to downtown where all the nice shops resturants are at.
Stayed 1 night in Jul 2019
Response from Personal de el hotel coronado on 23 Jul 2019
Muchas gracias por sus comentarios lo trabajaremos inmediatamente en esos puntos. Esperamos regrese pronto.

6/10 Okay

Verified traveller

Travelled with partner
The wifi does not work, the toilet seat was broken. Other than that the rooms were clean, front desk were nice. Location is excellent. They don’t speak English so be prepared. There’s a great breakfast place right beside t
Stayed 3 nights in Jul 2019
Response from Personal de el hotel coronado on 23 Jul 2019
Gra ias por sus comentarios. Trabajaremos en esos detalles inmediatamente. Esperamos regrese pronto.

6/10 Okay

Jesús octavio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Hotel coronado on 24 Jul 2019
Trabajaremos en esos detalles inmediatamente. Gracias

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Motel Coronado is a good place to stay at if you're making last minute plans, although they do get booked by the end of the day, so make sure to plan a little ahead if possible. Overall, not too bad, but one thing to keep in mind is that smoking is allowed in the rooms, so they will have a lingering smoke smell. I was assured of that from the ashtray on the nightstand and the cigarette burns on the bed covers. Aside from that, the bathroom was clean and for what you are paying, you are getting a decent room. One more thing I might add as a tip is that if you park inside, you may be trapped in there because they fill up their parking area with cars. During my stay, they had to knock on a few doors to have them move cars for different guests to leave the premises. Luckily, I only needed one car to move and I was able to get out, but if you're pressed with time, you may want to find parking outside or ask them to see if you can get a space near the exit.
Stayed 1 night in Jul 2019
Response from Ningún on 19 Jul 2019
Trabajaremos en esos detalles inmediatamente. Muchas gracias

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room I got looked nothing like the pictures it was old and it had mold. There was no towels I couldn’t take a shower until the next day. I called reception 3 times they sead they were running short on towels. Then why did you rent the room if you don’t have towels? And only one bar soap. Safe your money don’t book here it’s not worth the price.
Stayed 1 night in Jul 2019
Response from Ninguna on 17 Jul 2019
Trabajaremos en esos detalles inmediatamente. Muchas gracias

6/10 Okay

Frank, Brisbane Australia

Liked: Staff & service
Average hotel close to tourist area. Expedia not booking my room, terrible! Have sent an email requesting a refund.
Stayed 3 nights in Oct 2018
Response from Ningún on 15 Jul 2019
Trabajaremos en esos detalles inmediatamente. Muchas gracias

8/10 Good

M

Liked: Cleanliness, staff & service
Great Location
Great location, water is really hot, had some problems with the water going down the drain.
Stayed 4 nights in Jun 2018

8/10 Good

Sylvester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough and cheap
Good budget hotel for overnight stay during travel to points south.
Stayed 1 night in Jun 2018

8/10 Good

Katia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities
Basic, clean, safe, location & wifi is great!
This place is right on the first street w/c is the tourist area & it's in front of the police station. Then there's Mr & Mrs Waffles for breakfast right door. Their waffles are lovely! We stayed on the 1st floor coz the 2nd floor rooms' windows don't lock. I complained about that. The room, bathroom is clean & basic. The bed is not as bad. Bring extra pillows & hangers if you can. Wifi is great! Overall, for the price, location & cleanliness, I would stay except for summer coz it has no a/c.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and decent.
The hotel is fine. Not fancy but good for the price. Not the best when it's cold outside because there is no heat. Will stay there again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Coronado
It was perfect
Stayed 1 night in Jan 2018

8/10 Good

jim, seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised
The room was a good value and I was pleasantly surprised by the cleanliness and features. It’s located within walking distance to the waterfront, restaurants and stores.
Stayed 1 night in Jan 2018

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay.
My stay was so awesome. The room was so clean and the office was so kind. The area is perfect and the property is protected and safe. Right across from the police station.
Stayed 1 night in Jan 2018

10/10 Excellent

vito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the port. Older building no frills motel. Very economic clean. With free parking on the edge of the tourist strip