Elmwood Park Holidays from £876

Everything is nice specially stuff hosptality

The Hotel was very clean and the rooms were updated. The location is great very walkable and close to public transportation. The staff were not very friendly or helpful. Our biggest complaint would be the host at the breakfast buffet. We sat down for the included buffet breakfast which in itself is very hard to navigate. It’s extremely busy and chaotic. The host scolded me and spoke so rudely to me for leaving with a piece of toast and a piece of fruit. I didn’t really eat at the buffet because I have a medical condition I asked an employee if I could take the little bowl I made with me. He said no problem. I assumed he was a manager by the way he was dressed and how accommodating he was. However the next morning I was so embarrassed by the host. He scolded me again for leaving the day before with food, he just could not let it go m . He said I needed to read the sign pointed to a sign.

Our venue was close but once we were back to our hotel, it was our getaway!

I loved my room. Given that there was a festival 8/1-8/3 the 12am conversations in the hallway were loud. There were dirty dishes left in the hallway for hours, no ice available on our floor (5) and I had to go up to the 10th floor for ice. However, Rogelia, from Housekeeping was a gem! Thankfully Rogelia helped me locate a working ice machine for the champagne bottle I had. The outdoor pool looked nice, and I laid out on the loungers, which was relaxing. However, there needs to be an age limit for who can go into the hot tub. I saw three young ladies in the hot tub and suddenly a woman told her two small children (under 11 years old) to jump in to keep warm! If your children are cold, then they should go to their hotel room to get warm. One of the children said 'this isn't that warm'. That was a huge imposition on the three young women, having an adult conversation, to have two small children jump in such a small, contained space. Perhaps the small the children's pool on the rooftop could be heated, as a solution. That is a more appropriate place for a child. Not amongst adults who are strangers.

A lot of good food options walkable distance.