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This review is fairly irrelevant as it closed for good a few days after we left. I felt sorry for the staff as they were given very little notice. The bar and restaurant were closed during my stay but they did honour the breakfasts that we booked
We stayed here with our son who’s 1 year old. In the morning at breakfast we asked for a high chair. One high chair was already being used so they went to get another and nobody appeared back. We asked again and still no high chair. Before we left we asked at reception why nobody came back to us to be told they didn’t have anymore high chairs. This is a large family hotel and could only provide one high chair for the whole place which is shocking. Everything else at the hotel was perfect untill this service and lack of communication and honesty about only having one high chair.
Just necessary overnight stay. All i want is, a great nights sleep, great food, clean hotel, with attentive friendly staff. A hotel i will use again if in the area. A winner on all accounts.
Dear Guest,Thank you for your great review, it is greatly appreciated. We are so pleased to hear that you enjoyed your stay with us at the Eight Acres Hotel & Spa. We look forward to welcoming you back in the near future. Kind Regards, Team Eight Acres
8/10 Good
Carol
25 Mar 2023
Carol
Stayed 1 night in Mar 2023
6/10 Okay
Michael
9 Mar 2023
Liked: Cleanliness, staff & service, room comfort
Unplanned stop over
This was a last minute booking due to a change of plan with my wife having breaking her leg in the local area!
Check in staff were excellent, no lift in the hotel though which was an issue with a broken leg and the check out staff were absent so we had to leave and pay later over the phone!
Michael
Stayed 1 night in Mar 2023
Response from Team Eight Acres on 31 Mar 2023
Dear GuestThank you for your great review, it is greatly appreciated. We are so pleased to hear that you enjoyed your stay with us at the Eight Acres Hotel & Spa. We look forward to welcoming you back in the near future. Kind Regards, Team Eight Acres
10/10 Excellent
Paul
24 Feb 2023
Paul
Stayed 2 nights in Feb 2023
Response from Team Eight Acres on 31 Mar 2023
Dear GuestThank you for your review of our hotel. We are so happy to hear that you enjoyed your time at the Eight Acres Hotel & Spa. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Kind Regards, Team Eight Acres
6/10 Okay
Ewelina
23 Feb 2023
Liked: Cleanliness, staff & service, amenities
Walls are super thin - I could hear absolutely everything what's happening in the room next to me.
Apart from that all great
Ewelina
Stayed 3 nights in Feb 2023
Response from Team Eight Acres on 31 Mar 2023
Dear Guest,Thank you for telling us about your recent stay. If you don't mind, please reach out to us to discuss your experience in more detail. Customer satisfaction is our No. 1 priority here at the Eight Acres Hotel, and we'd love another opportunity to wow you.Kind Regards, Team Eight Acres
Had a lovely 2night stay, All the staff were so friendly
David
Stayed 2 nights in Feb 2023
Response from Team Eight Acres on 31 Mar 2023
Dear Guest,Thank you for your great review, it is greatly appreciated. We are so pleased to hear that you enjoyed your stay with us at the Eight Acres Hotel & Spa. We look forward to welcoming you back in the near future. Kind Regards, Team Eight Acres
Basic but clean. Staff very helpful and polite. Menu very limited. Not sure why they felt the need to vacuum the stairs at 3:50am, other than that a very pleasant stay.
Gym was good and my room was nice. Breakfast was terrible. Waitress did not know difference between smoked salmon and haddock. Food was very disappointing.
Stephen
6/10 Okay
John
Business traveller
12 Nov 2022
Liked: Staff & service, room comfort
John
Stayed 3 nights in Nov 2022
10/10 Excellent
Callum
11 Nov 2022
Callum
Stayed 1 night in Nov 2022
Response from Reception on 25 Nov 2022
Dear Thank you for taking the time to leave us a wonderful review. We are so glad you enjoyed your stay with us. We look forward to welcoming you back soon! Kind Regards, Wimpie Blatt & Team Eight Acres
lovely hotel, staff could not have been more helpful.
not sure about our room being a suite like we paid for but all in all a great stay.
we'll probably go there again.
Matthew
Stayed 1 night in Oct 2022
Response from Wimpie Blatt on 9 Nov 2022
Dear Matthew,Thank you for taking the time to leave us a wonderful review. We are so glad you enjoyed your stay with us. We look forward to welcoming you back soon! Kind Regards, Wimpie Blatt & Team Eight Acres
Reception lady very professional and cherpy young lady... And now knows how to pour a guineas lol.
malcolm
Stayed 1 night in Oct 2022
Response from Wimpie Blatt on 9 Nov 2022
Dear Malcolm,Thank you for your great review, it is greatly appreciated. We are so pleased to hear that you enjoyed your stay with us at the Eight Acres Hotel & Spa. We look forward to welcoming you back in the near future. Kind Regards, Wimpie Blatt & Team Eight Acres
Comfortable clean room.
Excellent and friendly service. Good food and menu in restaurant. Breakfast very good as well.
JOHN
Stayed 3 nights in Sep 2022
Response from Wimpie Blatt on 9 Nov 2022
Dear John,Thank you for your great review, it is greatly appreciated. We are so pleased to hear that you enjoyed your stay with us at the Eight Acres Hotel & Spa. We look forward to welcoming you back in the near future. Kind Regards, Wimpie Blatt & Team Eight Acres
Dear Gerald, Thank you for your great review, it is greatly appreciated. We are so pleased to hear that you enjoyed your stay with us at the Eight Acres Hotel & Spa. We look forward to welcoming you back in the near future. Kind Regards, Wimpie Blatt & Team Eight Acres
Dear Carol, Thank you for your great review, it is greatly appreciated. We look forward to welcoming you back in the near future. Kind Regards, Wimpie Blatt & Team Eight Acres
Great hotel, really clean and tidy, gym well equipped.
Staff very friendly and helpful.
Cooked breakfast amazing, good selection of continental breakfast.
Amazing hotel nice rooms friendly staff nice food but too long t wait for it. Pool and spa not open and was supposed to be so went to town gym and pool that was only disappointment.
Athough right next to the busy A96, we were'nt disturbed Loved the rabbits hopping about outside
Kenneth
Stayed 1 night in Aug 2022
8/10 Good
Verified traveller
7 Aug 2022
Liked: Cleanliness, staff & service, room comfort
Was ok good location just off main road and bar area nice but no food available after 8-30pm rooms were ok but bathroom was tired and tiny
Verified traveller
Stayed 1 night in Aug 2022
6/10 Okay
melyza
5 Aug 2022
Liked: Cleanliness, staff & service
Wanted to use the pool
Staff were very polite and nice but it was disappointing that the pool and spa were not open which was why I booked this hotel. Also breakfast was an extra and it seemed that there was little option left when I went down, almost as if everyone was expected to eat at 7am and leave but some are on holiday.