Title: The Palms Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=124217084&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # The Palms Hotel Aparthotel with 15 outdoor swimming pools, near Peñol-Guatapé Reservoir ## Photo gallery for The Palms Hotel ![Standard Apartment, Balcony, Pool View | Interior - The Palms Hotel (El Penol)](https://images.trvl-media.com/lodging/125000000/124220000/124217100/124217084/5fc97699.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Luxury Apartment, 2 Bedrooms, Mountain View | Bathroom | Hair dryer, towels, soap, shampoo - The Palms Hotel (El Penol)](https://images.trvl-media.com/lodging/125000000/124220000/124217100/124217084/25752f46.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Apartment, 2 Bedrooms, Mountain View | Minibar, in-room safe, individually furnished, iron/ironing board - The Palms Hotel (El Penol)](https://images.trvl-media.com/lodging/125000000/124220000/124217100/124217084/7eb2b9e8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Apartment, Balcony, Pool View | Private kitchen | Full-sized fridge, microwave, oven, stovetop - The Palms Hotel (El Penol)](https://images.trvl-media.com/lodging/125000000/124220000/124217100/124217084/95ddc052.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - The Palms Hotel (El Penol)](https://images.trvl-media.com/lodging/125000000/124220000/124217100/124217084/341700e0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Located close to Old Peñol Replica and Rock of Guatapé, The Palms Hotel provides a terrace, a garden and a hot tub. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi. ## Reviews 10 Exceptional ## Popular amenities - Pool - Hot tub - Kitchen - Parking included - Free Wi-Fi - Spa £124 additional charges may apply 14 Jan - 15 Jan ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=124217084&PinnedHotelID=124217084&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=124217084&PinnedHotelID=124217084&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=124217084&PinnedHotelID=124217084&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=124217084&PinnedHotelID=124217084&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=124217084&PinnedHotelID=124217084&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=124217084&PinnedHotelID=124217084&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=124217084&PinnedHotelID=124217084&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=124217084&PinnedHotelID=124217084&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Luxury Apartment, 2 Bedrooms, Mountain View ![Luxury Apartment, 2 Bedrooms, Mountain View | Bathroom | Hair dryer, towels, soap, shampoo](https://images.trvl-media.com/lodging/125000000/124220000/124217100/124217084/65fee3ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 2 Bedrooms, Mountain View ### Highlights Individually furnished Private rooftop hot tub Kitchen Full-sized fridge/freezer Dining table Dishwasher Smart TV Renovated in 2025 - 1938 sq ft - 2 bedrooms - Mountain view - Sleeps 4 - 1 Queen Bed and 1 King Bed ### View all photos for Superior Apartment, Balcony, Mountain View ![Superior Apartment, Balcony, Mountain View | Living area | 55-inch Smart TV with cable channels, heated floors](https://images.trvl-media.com/lodging/125000000/124220000/124217100/124217084/d0ea4078.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, Balcony, Mountain View ### Highlights Individually furnished Kitchen Full-sized fridge/freezer Dining table Dishwasher Smart TV Renovated in 2025 3 bedrooms - 861 sq ft - 3 bedrooms - Mountain view - Sleeps 6 - 1 King Bed and 2 Queen Beds ### View all photos for Standard Apartment, Balcony, Pool View ![Standard Apartment, Balcony, Pool View | Interior](https://images.trvl-media.com/lodging/125000000/124220000/124217100/124217084/5fc97699.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, Balcony, Pool View ### Highlights Balcony Individually furnished Kitchen Full-sized fridge/freezer Dining table Dishwasher Smart TV Renovated in 2025 - 861 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 1 Queen Bed ### View all photos for Family Apartment, Mountain View ![Family Apartment, Mountain View | Private kitchen | Full-sized fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/125000000/124220000/124217100/124217084/db5844df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, Mountain View ### Highlights Individually furnished Kitchen Full-sized fridge/freezer Dining table Dishwasher Smart TV Renovated in 2025 3 bedrooms - 861 sq ft - 3 bedrooms - Mountain view - Sleeps 6 - 3 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FEl-Penol-Hotels-The-Palms-Hotel.h124217084.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FEl-Penol-Hotels-The-Palms-Hotel.h124217084.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C6.20591%2C-75.22189&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hgoIbPr5hrCa471h0gj4kx-evW4=) Via Vereda Guamito, El Penol, Antioquia, 053857 #### What's nearby - Old Peñol Replica \- 4 min drive \- 1.2 miles - Peñol-Guatapé Reservoir \- 6 min drive \- 1.6 miles - Rock of Guatapé \- 20 min drive \- 5.6 miles - Parque Comfama \- 23 min drive \- 6.2 miles - Piedra del Marial \- 33 min drive \- 7.7 miles #### Getting around - Medellín (MDE-José María Córdova Intl.) - 79 min drive #### Restaurants - ‪Casa Colombia - ‬18 min drive - ‪Alex Parrilla - ‬11 min drive - ‪Pier 72 Restaurante - ‬3 min drive - ‪Típicos El Peñol - ‬11 min walk - ‪ParadorTuristico La Casa del Café - ‬6 min drive ## About this property ### The Palms Hotel Aparthotel with 15 outdoor swimming pools, near Peñol-Guatapé Reservoir Along with 15 outdoor pools, this smoke-free aparthotel has Access to hot tub and spa services. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and charcoal grills. Each apartment boasts a heated floor and offers free WiFi and a kitchen. For a bit of entertainment, a Smart TV comes with cable channels, and guests can also appreciate conveniences, such as a fridge and a microwave. Change of towels is available on request. The Palms Hotel offers 4 accommodations with minibars and a safe. This individually furnished accommodation includes dining tables. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. This El Peñol aparthotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 55-inch Smart televisions come with cable channels. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and change of towels can be requested. Housekeeping is provided on a daily basis. 15 outdoor swimming pools are on site along with Access to hot tub. The recreational activities listed below are available either on-site or nearby; fees may apply. Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and sports massages. ## Similar properties ![Outdoor spa tub](https://images.trvl-media.com/lodging/90000000/89050000/89047000/89046983/w1435h1080x242y0-9e7c46c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa2, natural pool, jacuzzi, guatape Medellin Peñol [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=89046983&PinnedHotelID=89046983&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/102000000/101420000/101413000/101412978/880b171b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Finca el paraíso a special place to rest, wifi, kiosk, children's playground. Vereda Bonilla - Washing machine [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=101412978&PinnedHotelID=101412978&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools](https://images.trvl-media.com/lodging/122000000/121860000/121852100/121852003/c2aeed0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel pekin San Carlos - Pool - Breakfast included - Pet-friendly - Parking included £24 additional charges may apply 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=121852003&PinnedHotelID=121852003&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/112000000/111460000/111453600/111453562/5ea6ef69.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CABINS WITH BEAUTIFUL VIEWS, WITH JACUZZI GUATAPE Antioquia - Pet-friendly £77 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=111453562&PinnedHotelID=111453562&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/74000000/73570000/73563500/73563490/7637e4bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Close to Piedra del Peñol Apartment in Guatape Guatape - Kitchen - Pet-friendly - Free Wi-Fi - Breakfast available £88 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=73563490&PinnedHotelID=73563490&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/105000000/104320000/104317000/104316912/f8b850ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Finca con Piscina en San Rafael a 1 Minuto del rio con Wifi Para 6 a 12 Personas San Rafael - Pool - Kitchen - Washing machine - Pet-friendly £148 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=104316912&PinnedHotelID=104316912&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/101000000/100690000/100680400/100680343/c98e41a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Descanso Bajo La Piedra Del Peñol Guatape - Pet-friendly £65 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=100680343&PinnedHotelID=100680343&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/63000000/62590000/62589300/62589275/5e50db0b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lake House El Peñol Antioquia Antioquia - Kitchen - Pet-friendly - Free Wi-Fi - Outdoor space £130 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=62589275&PinnedHotelID=62589275&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/111000000/110330000/110324500/110324484/1c38245f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL OMAGA El Peñol - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 10 Exceptional 1 review £27 additional charges may apply 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=110324484&PinnedHotelID=110324484&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/122000000/121210000/121202800/121202771/2583de34.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel CSI Llanogrande Rionegro - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 6.0 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=121202771&PinnedHotelID=121202771&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - 15 outdoor pools - Deep-tissue massages - Fenced pool - Free pool cabanas - Hot stone massages - Hot tub - In-room massages - Pool gate - Pool loungers - Prenatal massages - Sports massages ### Internet - Available in the apartment: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free uncovered self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Family friendly - Children stay free (see details) - Outlet covers - Pool gate - Stair gate ### Kitchen - Blender - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Hob - Microwave - Oven - Paper towels ### Dining - Dining table - Minibar ### Bathroom - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Living spaces - Dining table - Heated floor ### Entertainment - 55-inch Smart TV with cable channels - Games ### Outdoor areas - Charcoal grill - Garden - Outdoor furniture - Terrace - Walkway to water ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible parking space - Cobblestone flooring in public areas - Handrails in hallways - Handrails in stairways - No lift - Smooth flooring in public areas - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible pool - Smoke-free property ### Services and conveniences - Change of towels on request - Housekeeping (daily) (for a fee) - Iron/ironing board - Proposal/romance packages - Safe ### Location highlights - In a rural location - In the mountains - Near a health/beauty spa - Near a hospital - Near the airport - Near the boardwalk/promenade - Near the marina ### Things to do - Inflatable splash pad - Water sports equipment - Boat tours nearby - Ecotours nearby - Fishing nearby - Hiking/biking trails nearby - Jet skiing nearby - Kayaking nearby - Motor boating nearby - Surf lessons nearby - Theme park nearby - Water skiing nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Outdoor lighting - Security system - Fire extinguisher ### General - 1 building - 4 floors - 4 units - Built in 2019 - Garden - Individual furnishings - Renovated - November 2025 - Towels (changed on request) ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation The property charges 5 per cent for credit card payments There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you Prior to arrival, you must complete online registration via a secure link If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation This property enforces quiet hours from 10:00 PM to 8:00 AM Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities or services will be unavailable from December 31 2025 to January 2 2026 (dates subject to change): - Daily housekeeping ### Access methods Host will greet you ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: COP 40000 per accommodation, per night (varies based on the length of stay). - You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: COP 400000 per vehicle (return, maximum occupancy 4) - Airport shuttle fee per child: COP 400000 (return) - Cleaning/housekeeping/linen fee: COP 40000 per day - Credit card charges are subject to a surcharge of 5 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments and cash Parties and events are allowed on site Long-term renters welcome Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 259808 ### We should mention This property does not have any lifts If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Pool access available from 8:00 AM to 9:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ## Frequently asked questions ### Does The Palms Hotel have a pool? ### How much does it cost to stay at The Palms Hotel? ### Is The Palms Hotel pet-friendly? ### How much is parking at The Palms Hotel? ### What time is check-in at The Palms Hotel? ### What time is check-out at The Palms Hotel? ### Does The Palms Hotel provide a shuttle to the airport? ### Where is The Palms Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Palms Hotel Reviews 10 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 10 Amenities ### 10 Property conditions & facilities 10 - Excellent 1 8 - Good 0 6 - Okay 0 4 - Poor 0 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Juan David 1 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication El lugar está muy bonito, tranquilo, cómodo y el paisaje increíble. La anfitriona estuvo muy atenta en todo momento a nuestras necesidades, recomiendo mucho el lugar si lo que buscan es pasar tiempo en familia y en un lugar tranquilo. ##### Juan David Stayed 2 nights in Dec 2025 ---