Title: Herbert Samuel Royal Shangri-La Eilat Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=42456191&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Herbert Samuel Royal Shangri-La Eilat Families splash in outdoor and children's pools at this sun-soaked retreat, while adults find relaxation at the spa or browse the on-site shopping options. ## Photo gallery for Herbert Samuel Royal Shangri-La Eilat ![Outdoor pool - Herbert Samuel Royal Shangri-La Eilat (Eilat)](https://images.trvl-media.com/lodging/43000000/42460000/42456200/42456191/427c4bcb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Villa Chao Paya with Private Pool | Free minibar, in-room safe, desk, soundproofing - Herbert Samuel Royal Shangri-La Eilat (Eilat)](https://images.trvl-media.com/lodging/43000000/42460000/42456200/42456191/56d5f378.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Herbert Samuel Royal Shangri-La Eilat (Eilat)](https://images.trvl-media.com/lodging/43000000/42460000/42456200/42456191/59329e2f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre - Herbert Samuel Royal Shangri-La Eilat (Eilat)](https://images.trvl-media.com/lodging/43000000/42460000/42456200/42456191/d2449955.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served - Herbert Samuel Royal Shangri-La Eilat (Eilat)](https://images.trvl-media.com/lodging/43000000/42460000/42456200/42456191/b98472a6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Herbert Samuel Royal Shangri-La Eilat offers a vibrant vacation with a refreshing poolside bar and free breakfast buffet. Guests can rejuvenate at the spa or lounge on the sunny terrace. The hotel's convenient location is consistently praised by travelers. ## Reviews 6.4 ## Popular amenities - Pool - Hot tub - Breakfast included - Spa - Free Wi-Fi - Restaurant £213 31 Jan - 1 Feb ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=42456191&PinnedHotelID=42456191&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=42456191&PinnedHotelID=42456191&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=42456191&PinnedHotelID=42456191&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=42456191&PinnedHotelID=42456191&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=42456191&PinnedHotelID=42456191&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=42456191&PinnedHotelID=42456191&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=42456191&PinnedHotelID=42456191&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=42456191&PinnedHotelID=42456191&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 15 of 15 rooms ### View all photos for Villa Shangrila Sea View ![Villa Shangrila Sea View | Free minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/43000000/42460000/42456200/42456191/0e9a8767.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa Shangrila Sea View ### Highlights Deck/patio Separate sitting area Soundproofed Private pool Air conditioning Heating Free minibar items LCD TV - 1 bedroom - Sea view - Sleeps 2 - 1 King Bed ### View all photos for Shangrila Room ![Shangrila Room | Free minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/43000000/42460000/42456200/42456191/e46aa507.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Shangrila Room ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free minibar items LCD TV Hairdryer Bathrobes - Sea view - Sleeps 2 - 1 King Bed ### View all photos for Shangrila Family Gallery ![Free minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/43000000/42460000/42456200/42456191/fd72d65d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Shangrila Family Gallery ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free minibar items LCD TV Hairdryer Bathrobes - Sea view - Sleeps 3 - 1 Double Bed and 2 Single Beds ### View all photos for Villa Paradiso With Private Pool ![Villa Paradiso With Private Pool | Free minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/43000000/42460000/42456200/42456191/7a6452b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa Paradiso With Private Pool ### Highlights Separate sitting area Soundproofed Private pool Air conditioning Heating Free minibar items LCD TV Separate bedroom - 1 bedroom - Sea view - Sleeps 2 - 1 King Bed ### View all photos for Villa Splendido With Private Pool ![Villa Splendido With Private Pool | Free minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/43000000/42460000/42456200/42456191/8c3a6cb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa Splendido With Private Pool ### Highlights Separate sitting area Soundproofed Private pool Air conditioning Heating Free minibar items LCD TV Separate bedroom - 1 bedroom - Sea view - Sleeps 4 - 1 King Bed and 1 Queen Sofa Bed ### View all photos for Villa Chao Paya with Private Pool ![Villa Chao Paya with Private Pool | Free minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/43000000/42460000/42456200/42456191/e381c218.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa Chao Paya with Private Pool ### Highlights Separate sitting area Soundproofed Private pool Air conditioning Heating Free minibar items LCD TV Hairdryer - Sea view - Sleeps 4 - 1 King Bed ### View all photos for Villa Ko Samui with Private Pool ![Villa Ko Samui with Private Pool | Free minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/43000000/42460000/42456200/42456191/814d811e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa Ko Samui with Private Pool ### Highlights Separate sitting area Soundproofed Private pool Air conditioning Heating Free minibar items LCD TV Hairdryer - Sea view - Sleeps 3 - 1 King Bed ### View all photos for Villa Haman with Private Pool ![Villa Haman with Private Pool | Free minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/43000000/42460000/42456200/42456191/286b889e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa Haman with Private Pool ### Highlights Separate sitting area Soundproofed Private pool Air conditioning Heating Free minibar items LCD TV Hairdryer - Sea view - Sleeps 4 - 1 King Bed ### View all photos for Shangrila Sea View ![Free minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/43000000/42460000/42456200/42456191/802732b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Shangrila Sea View ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free minibar items LCD TV Hairdryer Bathrobes - Sleeps 2 - 1 King Bed ### Shangrila Gallery Sea View ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free minibar items LCD TV Hairdryer Bathrobes - Sleeps 3 - 1 Double Bed and 2 Single Beds ### Junior Suite Shangrila ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free minibar items LCD TV Separate bedroom Hairdryer - 1 bedroom - Sleeps 2 - 1 King Bed ### Royal Deluxe Shangrila ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free minibar items LCD TV Separate bedroom Hairdryer - 1 bedroom - Sleeps 2 - 1 King Bed ### Royal Deluxe Private Pool ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free minibar items LCD TV Separate bedroom Hairdryer - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Villa Phuket Private Pool ![Villa Phuket Private Pool | Free minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/43000000/42460000/42456200/42456191/42c6c1de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa Phuket Private Pool ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free minibar items LCD TV Separate bedroom Hairdryer - 1 bedroom - Sleeps 2 - 1 King Bed ### Royal Suite Private Pool ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free minibar items LCD TV Separate bedroom Hairdryer - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FEilat-Hotels-Royal-Shangrila.h42456191.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FEilat-Hotels-Royal-Shangrila.h42456191.Hotel-Information) ## About the area Located in Eilat, Herbert Samuel Royal Shangri-La Eilat is near the beach. Coral Beach Nature Reserve and Princess Beach are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Mall Hayam and Ice Mall. Travelling with kids? Consider Coral World Underwater Observatory Aquarium and Musical Fountain Eilat. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Eilat travel guide](https://www.expedia.co.uk/Eilat.dx1170) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.50544%2C34.91765&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2mXkwknnT-sX3fTUll1uTp8J20A=) South Beach, Eilat, Southern District, 88000 ### What's nearby - Coral World Underwater Observatory Aquarium \- 2 min walk \- 0.1 miles - Coral Beach Nature Reserve \- 3 min walk \- 0.2 miles - Princess Beach \- 17 min walk \- 0.9 miles - Eilat Marina \- 10 min drive \- 5.6 miles - Berenice Beach Club \- 35 min drive \- 19.1 miles ### Getting around - Aqaba (AQJ-King Hussein Intl.) - 37 min drive ### Restaurants - ‪Desert&Sea Coffee Eilat - ‬8 min drive - ‪Fish Market - ‬17 min walk - ‪The Last Refuge (המפלט האחרון) - ‬18 min walk - ‪Mosh Beach - ‬5 min drive - ‪Bardak (ברדק) - ‬7 min drive ## About this property ### Herbert Samuel Royal Shangri-La Eilat Luxury family-friendly hotel Consider a stay at Herbert Samuel Royal Shangri-La Eilat and take advantage of a free breakfast buffet, a poolside bar and a terrace. Treat yourself to a facial, a body treatment or a manicure/pedicure at the on-site spa. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with shopping on-site and a coffee shop/cafe. Other perks include: - An outdoor pool and a children's pool - Airport pick-up service (surcharge), tour/ticket information and luggage storage - A banquet hall, ATM/banking services and smoke-free property - A front desk safe, a 24-hour front desk and a gift shop Room features All 50 rooms feature comforts, such as free international calls and air conditioning, in addition to thoughtful touches, such as separate sitting areas and free stocked minibars. Extra amenities include: - Bathrooms with rainfall showers and baths or showers - 55-inch LCD TVs with premium channels - Separate sitting areas, freezers and electric kettles ## Similar properties ![Flat-screen TV](https://images.trvl-media.com/lodging/5000000/4020000/4012500/4012410/19af6aaf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Herbert Samuel Reef Eilat Eilat - Pool - Kids’ pool - Free Wi-Fi - Restaurant 8.8 Excellent 349 reviews £159 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=4012410&PinnedHotelID=4012410&HadPinnedHotel=true®ionId=-1&adults=2) ![Villa (Koh Samui) | View from room](https://images.trvl-media.com/lodging/1000000/870000/866700/866648/d1a5fa45.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Orchid Eilat Eilat - Pool - Hot tub - Breakfast included - Spa 7.6 Good 382 reviews £160 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=866648&PinnedHotelID=866648&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/3000000/2670000/2661500/2661414/9896a921.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Astral Maris Hotel Eilat - 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A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant ### Things to do - Arcade/game room - Billiards/pool table - Children's pool - Full-service spa - Gym - Hot tub - Library - Outdoor pool - Playground - Sauna - Shopping ### Family friendly - Arcade/game room - Children's pool - Laundry facilities - Outdoor pool - Playground - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Garden - Terrace ### Full-service spa - Facials - Hot stone massages - Manicures/pedicures - Spa open daily - Swedish massages ### Accessibility - No lift ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch LCD TV with premium satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Espresso maker - Free stocked minibar - Freezer - Limited room service ### More - Air conditioning - Desk - Free international calls - Heating - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 4:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Check-in begins 1 hour after sunset on Saturday and on the final day of Jewish holidays. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: ILS 80 per person - Airport shuttle fee per child: ILS 80 (up to 11 years old) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property Guests under 16 years old are not allowed in the fitness facility Guests under 16 years old are not allowed in the spa ### Property is also known as Royal Shangrila Herbert Samuel Royal Shangri La Eilat Herbert Samuel Royal Shangri-La Eilat Hotel Herbert Samuel Royal Shangri-La Eilat Eilat Herbert Samuel Royal Shangri-La Eilat Hotel Eilat ## Frequently asked questions ### Does Herbert Samuel Royal Shangri-La Eilat have a pool? ### How much does it cost to stay at Herbert Samuel Royal Shangri-La Eilat? ### Is Herbert Samuel Royal Shangri-La Eilat pet-friendly? ### How much is parking at Herbert Samuel Royal Shangri-La Eilat? ### What time is check-in at Herbert Samuel Royal Shangri-La Eilat? ### What time is check-out at Herbert Samuel Royal Shangri-La Eilat? ### Does Herbert Samuel Royal Shangri-La Eilat provide a shuttle to the airport? ### Where is Herbert Samuel Royal Shangri-La Eilat located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Herbert Samuel Royal Shangri-La Eilat Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.8 Cleanliness ### 9.0 Amenities ### 6.6 Staff & service ### 6.2 Property conditions & facilities 10 - Excellent 5 8 - Good 7 6 - Okay 4 4 - Poor 4 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Tomy 14 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This place is heaven ![](https://a.travel-assets.com/ugc/hotel-reviews/103AB923E2862430FDB46562CB8E3A8D09A2C3861744621800370.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tomy Stayed 3 nights in Apr 2025 ### 8/10 Good #### Asnat 4 May 2024 Liked: Cleanliness, staff & service Great stay but far from eilat ##### Asnat Stayed 2 nights in May 2024 ### 10/10 Excellent #### keren 20 Apr 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel Great hotel. Good for families The food was very tasty and diverse. The lounge is a bonous Recommended ##### keren Stayed 2 nights in Apr 2021 ### 10/10 Excellent #### guy 10 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a lovely time. ##### guy Stayed 3 nights in Feb 2023 ### 8/10 Good #### Dave 20 May 2023 Liked: Cleanliness, staff & service Great property…location a tad odd….but cat control is needed! ##### Dave Stayed 1 night in May 2023 ### 4/10 Poor #### Verified traveller 2 Jun 2023 Disliked: Staff & service, property conditions & facilities, room comfort #### Disappointing Not as images, outdated rooms, same as his brother Orchide hotel just under different name, doesn't look like high class luxurios rooms. No reason to pay extra to be in these rooms. Facilities are not so good - Traqlin, pool... Better getting down to the Orchide's pool which is great. As rooms are far, every movement requires a Shuttle. The closet was broken, the shower had poor current of water in the shower, we were missing thing for 3 persons(was prepared only for 2) - all fixed after calling recrption but disappointing dealing with it when just entering the room. Breakfast is great. Stuff are nice. We got couple of hours for late check in. Better to pay less, expect less and stay at Orchide. ##### Verified traveller Stayed 2 nights in May 2023 ### 8/10 Good #### Verified traveller 17 Mar 2024 Liked: Cleanliness, staff & service, room comfort #### Overpriced The hotel is a bit overpriced- you don't really get your money's worth or value. I understand that this is a war-time and not everything can go to plan but some things suprised me. For example, we paid for a deluxe room and were given a standard room. When this was brought to thier attention, they did not feel inclined to help. The room we stayed in suffered multiple blackouts and kept losing electricity and power and we had to flip the switch on (in the electric box) repeatedly throughout our stay. The website also made it seem that the pool and lounge at the Shangri-la was open when it was in fact closed due to a lack of staff. The main pool area had too many flies to be able to sit comfortably and relax. Other than those issues, the room was clean but a bit run down, the bed was comfortable and there was a nice sized patio. Breakfast was great and the hotel area was easy to navigate by foot even though it was a bit of a steep incline (this hotel is built on and into the side of a mountain). I would hesitate to stay here again. ##### Verified traveller Stayed 2 nights in Mar 2024 ### 2/10 Terrible #### Rene 21 Feb 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Hôtel vieux. Frigo cassé, chambres non faites, pas de serviettes disponibles. Placard à portes cassées. Il a fallu réclamer le service de chambre à 22h pour qu’ils nous envoient un homme de ménage qui a fait la chambre en 4 mn au total. Le tout avec une salle de bain crasseuse ##### Rene Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Matty 20 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El servicio de David y Iair fue excelente en el front desk. Hotel precioso. Limpio. Desayuno podría ser mejor. Y hay un ruido en el Pasillo un zumbido raro que se mete a las Bocinas del cuarto. ##### Matty Stayed 2 nights in Apr 2023 ### 4/10 Poor #### Austin 13 Apr 2022 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Everything was great but the service. Terrible, terrible service for such a nice hotel. They were cleaning the pool at 11am with loud machines. Everyone at the pool was trying to relax and enjoy the scenery, but all we could hear was a loud motor power washer. Another guest went to the lobby to tell them turn it off. Power wash the pool at night, not when everyone is using it!!! I was sitting in a chair and an employee tried to open an umbrella above me. I kindly asked him not to open it, as I was sitting in the sun. He gave me SO much attitude and ignored me and tried to open it anyway until I stood up and said no again. I was so frustrated with the terrible service. Schnitzel (chicken tenders) at the pool were inedible. So gross. Breakfast was only offered at the attached hotel. Constantly had to walk up and down the large hill because the golf cart transportation was never available. Beautiful location, terribly run hotel. ##### Austin Stayed 2 nights in Apr 2022 ### 8/10 Good #### natalia 4 Oct 2021 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness #### Отдых Сама гостиница хорошая, но состояния номеров оставляют желать лучшего ... хотя попросила починить кондиционер быстро пришёл техник и с улыбкой все сделал , завтрак супер и траклин также все замечательно, и сами работники гостиницы очень отзывчивые , дизайнер поработал очень хорошо каждый уголок со вкусом , вот номера да отредактировать не помешало бы Да потрясающие пляжи шмкрат альмогим ##### natalia Stayed 2 nights in Sep 2021 ### 6/10 Okay #### Daniel 19 Sept 2021 Liked: Staff & service What you see is definitely not what you get. We arrived at Shangrila hotel with high expectations regarding the hotel's facilities and overall seeing, but we found out that nothing is new and it's just a part of the OLD Orchidea hotel. The team was great and def ##### Daniel Stayed 4 nights in Sep 2021 ### 8/10 Good #### RAN 19 Sept 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the location is great. all is nice. ##### RAN Stayed 1 night in Sep 2021 ### 2/10 Terrible #### Ben 18 Sept 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Very filthy , food was not edible ##### Ben Stayed 3 nights in Sep 2021 ### 2/10 Terrible #### Roee 18 Sept 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not good hotel not go !!!! Not clean !! Every place that we go was derty!! A lot of garbich all the hotel The service was treball Always we go … not come to take us! The water shower ant the toellet every thing go out !!! We cut the vication and go back to the ahouse…. ##### Roee Stayed 3 nights in Sep 2021 ### 4/10 Poor #### Dennis 12 Sept 2021 Disliked: Property conditions & facilities Our room was ok. The bathroom was updated but the rest of the room needs to be updated. The food is ok. I would have expected much better from the shangri la. Parking was the worst I’ve ever seen at a so called nice hotel. Checkout was not good. Certain staff members were very pleasant. Personally I would not stay there again. ##### Dennis Stayed 3 nights in Sep 2021 ### 4/10 Poor #### Isaac 21 May 2025 ##### Isaac Stayed 3 nights in May 2025 ### 8/10 Good #### Guy 26 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Guy Stayed 2 nights in Feb 2024 ### 2/10 Terrible #### Rene 22 Feb 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Rene Stayed 4 nights in Feb 2024 ### 2/10 Terrible #### Mario 9 May 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Mario Stayed 1 night in May 2023 ### 6/10 Okay #### Aviad 26 Sept 2022 ##### Aviad Stayed 3 nights in Sep 2022 ### 8/10 Good #### Shimon 26 Sept 2021 ##### Shimon Stayed 2 nights in Sep 2021 ### 6/10 Okay #### Doron 25 Sept 2021 Liked: Cleanliness Disliked: Property conditions & facilities ##### Doron Stayed 3 nights in Sep 2021 ### 10/10 Excellent #### Verified traveller 23 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 3 nights in Sep 2021 ### 6/10 Okay #### Ortal 19 Sept 2021 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service ##### Ortal Stayed 2 nights in Sep 2021 ## Expedia's Latest Trends ### Hotels > [All-Inclusive Hotels in Menorca](https://www.expedia.co.uk/Menorca-Hotels-All-Inclusive-Hotel.0-0-d2201-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [The Wellington Heifer](https://www.expedia.co.uk/Northallerton-Hotels-The-Wellington-Heifer.h24301144.Hotel-Information) > > [Adam's Farm](https://www.expedia.co.uk/Eliad-Hotels-Adams-Farm.h21132562.Hotel-Information) > > [Crowne Plaza Kochi by IHG](https://www.expedia.co.uk/Kochi-Hotels-Crowne-Plaza-Kochi.h5275933.Hotel-Information) > > [Banff Aspen Lodge](https://www.expedia.co.uk/Banff-Hotels-Banff-Aspen-Lodge.h889982.Hotel-Information) > > [Leonardo Hotel Milton Keynes ](https://www.expedia.co.uk/Milton-Keynes-Hotels-Jurys-Inn-Milton-Keynes.h1450163.Hotel-Information) > > [Luxury Hotels in South London](https://www.expedia.co.uk/South-London-Hotels-Luxury-Hotel.0-0-d6196831-tLuxuryHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Ainsa](https://www.expedia.co.uk/Ainsa-Hotels.d6124067.Travel-Guide-Hotels) > > [Sofitel London St James](https://www.expedia.co.uk/London-Hotels-Sofitel-London-St-James.h856595.Hotel-Information) > > [The Royal Santrian](https://www.expedia.co.uk/Nusa-Dua-Hotels-The-Royal-Santrian.h3297695.Hotel-Information) > > [Leonardo Plaza Netanya](https://www.expedia.co.uk/Netanya-Hotels-Leonardo-Plaza-Netanya.h8755924.Hotel-Information) > > [Park Central Hotel New York](https://www.expedia.co.uk/New-York-Hotels-Park-Central-Hotel-New-York.h4164.Hotel-Information) > > [The Gin Trap Inn](https://www.expedia.co.uk/Hunstanton-Hotels-The-Gin-Trap-Inn.h23779464.Hotel-Information) > > [Avani+ Riverside Bangkok Hotel](https://www.expedia.co.uk/Bangkok-Hotels-Avani-Riverside-Bangkok-Hotel.h13172072.Hotel-Information) > > [All-Inclusive Hotels in Ayia Napa](https://www.expedia.co.uk/Ayia-Napa-Hotels-All-Inclusive-Hotel.0-0-d177817-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Hounslow (LHR) to Newcastle-upon-Tyne (NCL)](https://www.expedia.co.uk/lp/flights/lhr/ncl/london-to-newcastle) > > [Flights from Parañaque (MNL) to Belfast (BHD)](https://www.expedia.co.uk/lp/flights/mnl/bhd/manila-to-belfast) > > [easyJet Newcastle-upon-Tyne (NCL) to St. Peter (JER) flights](https://www.expedia.co.uk/lp/flight-routes/easyjet-from-newcastle-intl-to-jersey/u2/ncl/jer) ### Activities > [Things to do in Almere](https://www.expedia.co.uk/Things-To-Do-In-Almere.d6034520.Travel-Guide-Activities) ### Packages > [Sirhowy Valley Country Park](https://www.expedia.co.uk/Sirhowy-Valley-Country-Park-Ynysddu.d624912856783958016.Attraction) > > [Gloucester Docks](https://www.expedia.co.uk/Gloucester-Docks-Gloucester.d6094231.Attraction) ### General > [Visit North Wales](https://www.expedia.co.uk/North-Wales.dx6054276) ---