Lobby

Reviews of Hampton Inn & Suites by Hilton Edmonton Intl Airport

2.5 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 530 out of 1045 reviews" "
Rating 8 - Good. 299 out of 1045 reviews" "
Rating 6 - Okay. 130 out of 1045 reviews" "
Rating 4 - Poor. 54 out of 1045 reviews" "
Rating 2 - Terrible. 32 out of 1045 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Myrna, Lethbridge

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 1 night in Apr 2024

6/10 Okay

Evyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall good experience. Not too expensive with complimentary breakfast. Staff were super friendly and helpful. Room condition was clean but found some peeling wallpaper in both rooms we stayed in and a broken mirror in one. Overall its great and convenient for the price.
Stayed 1 night in Apr 2024

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet,convenient,and a good deal.
Stayed 1 night in Apr 2024

8/10 Good

Fertil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Guest Services on 26 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay. I hope we have the opportunity to welcome you back to the property soon. Take care.

10/10 Excellent

Tina Maria, Fort McMurray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on 26 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay. I hope we have the opportunity to welcome you back to the property soon. Take care.

4/10 Poor

Kaiser

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our toilet was broken and wouldn’t flush. I had to plunge myself all evening, night, and next morning. The sofa bed was broken and it seems this property doesn’t have money to fix these items or keep maintenance around to help with these issues
Stayed 1 night in Apr 2024
Response from Guest Services on 26 Apr 2024
Thank you for taking the time to give us your honest feedback. It looks like we didn't meet your expectations, for that I want to apologize for. I am excited to let you know, we are in the process of starting renovations, which will address all the concerns you had during your stay. I hope we have the pleasure of having you stay with us again soon. Take care.

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on 26 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay. I hope we have the opportunity to welcome you back to the property soon. Take care.

10/10 Excellent

Susanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice n clean, beds were comfortable, very pleasant stay
Stayed 1 night in Apr 2024
Response from Guest Services on 26 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay. I hope we have the opportunity to welcome you back to the property soon. Take care.

10/10 Excellent

Josh

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Guest Services on 26 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay. I hope we have the opportunity to welcome you back to the property soon. Take care.

10/10 Excellent

Melissa

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff are very friendly, rooms are cleaned not much more you can ask for
Stayed 1 night in Apr 2024
Response from Guest Services on 26 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay. I hope we have the opportunity to welcome you back to the property soon. Take care.

8/10 Good

Dorothy Ane

Liked: Cleanliness, staff & service, property conditions & facilities
The place is good for our short stay
Stayed 1 night in Apr 2024
Response from Guest Services on 26 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay. I hope we have the opportunity to welcome you back to the property soon. Take care.

10/10 Excellent

Ellis

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 1 night in Apr 2024
Response from Guest services on 17 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a wonderful stay and that makes us really happy. I hope we have the opportunity to welcome you back to soon. Take care.

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
I liked it
Stayed 1 night in Apr 2024
Response from Guest services on 17 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a wonderful stay and that makes us really happy. I hope we have the opportunity to welcome you back to soon. Take care.

8/10 Good

Nasim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel. It has everything with good price
Stayed 1 night in Apr 2024
Response from Guest services on 17 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a wonderful stay and that makes us really happy. I hope we have the opportunity to welcome you back to soon. Take care.

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and pool was super
Stayed 2 nights in Apr 2024
Response from Guest services on 17 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a wonderful stay and that makes us really happy. I am glad you were to enjoy the delicious Hampton breakfast. I hope we have the opportunity to welcome you back to soon. Take care.

10/10 Excellent

Marius

Stayed 1 night in Apr 2024

10/10 Excellent

RON

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, nice staff
Stayed 1 night in Apr 2024
Response from Guest services on 17 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a wonderful stay and that makes us really happy. I hope we have the opportunity to welcome you back to soon. Take care.

10/10 Excellent

Jenelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest services on 17 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a wonderful stay and that makes us really happy. I hope we have the opportunity to welcome you back to soon. Take care.

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love staying at the Hampton. Prices are great and the rooms are spacious and clean.
Stayed 2 nights in Mar 2024
Response from Guest services on 17 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a wonderful stay and that makes us really happy. I hope we have the opportunity to welcome you back to soon. Take care.

10/10 Excellent

Nathaniel, Didsbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent, could upgrade original carpeting within the entire building
Stayed 1 night in Apr 2024
Response from Guest services on 9 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay with us and that makes us happy. I am excited to let you know that we will be starting a renovation soon, which will take care of the concern you had. I hope we have the opportunity to welcome you back soon . Take care

10/10 Excellent

Kyle

Stayed 1 night in Apr 2024

10/10 Excellent

Najla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest services on 9 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay with us and that makes us happy. I hope we have the opportunity to welcome you back soon . Take care

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean Our room is one of the largest we have ever stayed in🤗
Stayed 1 night in Apr 2024
Response from Guest services on 9 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay with us and that makes us happy. I hope we have the opportunity to welcome you back soon . Take care

10/10 Excellent

Carolyn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff at the front desk were extremely friendly and helpful. The room with the jacuzzi tub was great. Loved that it had a fridge and microwave. Airport shuttle service a plus!
Stayed 3 nights in Mar 2024
Response from Guest services on 4 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay and that makes us happy. I hope we have the opportunity to host you again. Take care.

10/10 Excellent

angela

Stayed 1 night in Mar 2024
Response from Guest Services on 26 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay. I hope we have the opportunity to welcome you back to the property soon. Take care.

10/10 Excellent

NIONIO

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs
Stayed 1 night in Mar 2024
Response from Guest services on 4 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay and that makes us happy. I hope we have the opportunity to host you again. Take care.

8/10 Good

Chantalle, Edmonton

Liked: Cleanliness, staff & service
The room was very clean and the staff were friendly and accommodating. To echo other reviews, the property is very dated but otherwise very comfortable!!
Stayed 1 night in Mar 2024
Response from Guest services on 4 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay and that makes us happy. I am excited to let you know we will be starting a renovation shortly that will give the hotel a fresh new look and feel. I hope we have the opportunity to host you again. Take care.

8/10 Good

Jackie

Stayed 1 night in Mar 2024
Response from Guest Services on 26 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay. I hope we have the opportunity to welcome you back to the property soon. Take care.

10/10 Excellent

TIMOTHY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff and affordable.
Stayed 1 night in Mar 2024
Response from Guest services on 4 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay and that makes us happy. I hope we have the opportunity to host you again. Take care.

8/10 Good

wintoun

Stayed 1 night in Mar 2024
Response from Guest Services on 26 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay. I hope we have the opportunity to welcome you back to the property soon. Take care.

8/10 Good

Liz

Travelled with family
The room was bigger than the average room
Stayed 1 night in Mar 2024
Response from Guest services on 4 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay and that makes us happy. I hope we have the opportunity to host you again. Take care.

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfy. Check in was quick
Stayed 1 night in Mar 2024
Response from Guest services on 4 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay and that makes us happy. I hope we have the opportunity to host you again. Take care.

10/10 Excellent

Jeffrey

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest services on 4 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay and that makes us happy. I hope we have the opportunity to host you again. Take care.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest services on 4 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay and that makes us happy. I hope we have the opportunity to host you again. Take care.

10/10 Excellent

Natacha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest services on 4 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay and that makes us happy. I hope we have the opportunity to host you again. Take care.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Kids loved it great staff and clean.
Stayed 2 nights in Mar 2024
Response from Guest services on 4 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay and that makes us happy. I hope we have the opportunity to host you again. Take care.

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel with a great breakfast. Our room was huge. Beds are getting old though. Hotel staff informed me that they are completely redoing the interior of the hotel soon.
Stayed 1 night in Mar 2024
Response from guest services on 25 Mar 2024
Thank you for taking the time to review the property. It looks like you had a great stay with us. We are very excited about the renovations which will give the hotel a new fresh look and feel. I hope we have the opportunity to have you stay with us again soon. Take care

4/10 Poor

Vladimira

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We requested a room pet free and we got a room filled with white hair .The sheets even had animal scent . We don’t have anything against pet friendly hotels but they should have rooms designed for animals and ones that are pet free because some people are allergic to animal hair.
Stayed 1 night in Mar 2024
Response from guest services on 25 Mar 2024
Thank you for taking the time to review the property and give us your honest feedback. That is not the level of service we provide or known for. I will be looking into this concern, so this doesn't happen again. I am truly sorry. I hope we have the opportunity to wow you on your next visit to the area. Take care.

10/10 Excellent

Natacha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff ans great hot breakfast
Stayed 1 night in Mar 2024
Response from guest services on 25 Mar 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay with us and that makes us happy. I am glad you enjoyed our delicious Hampton Breakfast. I hope we have the pleasure to welcome you back to the property again soon. Take care.

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from guest services on 25 Mar 2024
Thank you for taking the time to review the property. It looks like you had a great stay with us. I hope we have the opportunity to host you again soon! take care.

10/10 Excellent

Tina, Lloyminster

Stayed 1 night in Mar 2024
Response from Guest services on 17 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a wonderful stay and that makes us really happy. I hope we have the opportunity to welcome you back to soon. Take care.

8/10 Good

Jennifer

Stayed 1 night in Mar 2024
Response from Guest services on 17 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a wonderful stay and that makes us really happy. I hope we have the opportunity to welcome you back to soon. Take care.

10/10 Excellent

shannon

Liked: Staff & service, property conditions & facilities
Just checked in, wonderful service!
Stayed 1 night in Mar 2024
Response from guest services on 22 Mar 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay with us, and that makes us happy! I hope we have the opportunity to welcome you back to the hotel soon! take care.

6/10 Okay

Colin

Stayed 1 night in Mar 2024
Response from Guest services on 9 Apr 2024
Thank you for taking the time to review the property. It looks like we did not meet your expectations. I would be happy to get more feedback from you to allow us to improve the quality of our service for all guests. I hope we have the opportunity to have you stay with us again. Take care.

10/10 Excellent

Misty

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly! My daughter loved the pool and hot tub! An hands down one of the best breakfast selections.
Stayed 1 night in Mar 2024
Response from Guest Services on 19 Mar 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. I am Happy you enjoyed your stay, and your daughter was able to enjoy the pool and hot tub. I hope we have the opportunity to have you stay with us again.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service
Staff were amazing, friendly willing to answer any question and to accommodate a room change request.
Stayed 3 nights in Mar 2024
Response from guest services on 15 Mar 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. IT looks like you had a great stay and that makes us happy. I hope we Have the pleasure of having you stay with us again soon! take care.

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable
Stayed 1 night in Mar 2024
Response from guest services on 13 Mar 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay, and we look forward to seeing you again soon!

8/10 Good

Frederick

Stayed 1 night in Mar 2024
Response from Guest services on 4 Apr 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay and that makes us happy. I hope we have the opportunity to host you again. Take care.

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better sound prooing btwn floors. Time to upgrade the curtains with the rods, they were ripped. A little TLC with some things.
Stayed 1 night in Mar 2024
Response from guest services on 13 Mar 2024
Thank you for giving us your honest feedback. I am excited to let you know we will be starting a renovation shortly that will take care of the concerns you had mentioned. I hope we have the opportunity to have you stay with us again soon. Take care.

6/10 Okay

Harvey

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from guest services on 13 Mar 2024
Thank you for taking the time to review the property. It looks like we could have done better to make your stay right. I hope we have the opportunity to turn your 3/5 to a 5/5 next time you're in the area. Take care.