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Reviews of Radisson Blu Hotel, Edinburgh City Centre

4 out of 5
Radisson Blu Hotel, Edinburgh City Centre
80 High Street The Royal Mile, Edinburgh, Scotland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1002 reviews" "
Rating 8 - Good. 240 out of 1002 reviews" "
Rating 6 - Okay. 77 out of 1002 reviews" "
Rating 4 - Poor. 27 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed. Window was drafty and howled from the wind. TV system was not the best. Wifi was slow. Spa was not equipped. No slippers, steam room was off.
Stayed 3 nights in May 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most comfortable bed and pillows I’ve had on my holiday. Lovely, comfortable room.
Stayed 2 nights in May 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed this hotel. Its location is right on the Royal mile, so there is ready access to excursion pick up locations, restaurants, and shops.The staff really goes that extra little bit to assist and help make the experience great.
Stayed 2 nights in May 2024
Response from Radisson Blu Edinburgh on 17 May 2024
Good Afternoon,Thank you for taking the time to provide feedback regarding your recent stay here at the hotel. Hopefully we can welcome you back to the hotel sometime in the near future. Kind Regards,

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location! Very clean.
Stayed 5 nights in Apr 2024
Response from Radisson Blu Edinburgh on 12 May 2024
Good Afternoon, Thank you for taking the time to provide feedback regarding your recent stay here at the hotel. We are so pleased that you had such a great time here with us. Hopefully we can welcome you back to the hotel sometime in the near future. Please let me know if we can do anything else for you.Kind Regards,Radisson Blu Edinburgh

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2024
Response from Radisson Blu Edinburgh on 12 May 2024
Good Afternoon, Thank you for taking the time to provide feedback regarding your recent stay here at the hotel. We are so pleased that you had such a great time here with us. Hopefully we can welcome you back to the hotel sometime in the near future. Please let me know if we can do anything else for you.Kind Regards,Radisson Blu Edinburgh

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very helpful. Our stay was wonderful
Stayed 1 night in May 2024
Response from Radisson Blu Edinburgh on 8 May 2024
Good Afternoon, Thank you for taking the time to provide a review regarding your recent stay. We are so pleased you had such a great time with us. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if you need anything else. Kind Regards,

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, the concierge working very helpful. Quick response to any requests. Above and beyond. Room was very nice and great location for dining and tours
Stayed 1 night in May 2024
Response from Radisson Blu Edinburgh on 8 May 2024
Good Afternoon, Thank you for taking the time to provide a review regarding your recent stay. We are so pleased you had such a great time with us. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if you need anything else. Kind Regards,

10/10 Excellent

Michael, Oconomowoc

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Friendly staff. Beautifully modern hotel in the heart of OldTown Edinburgh
Stayed 2 nights in May 2024
Response from Radisson Blu Edinburgh on 12 May 2024
Good Afternoon, Thank you for taking the time to provide feedback regarding your recent stay here at the hotel. We are so pleased that you had such a great time here with us. Hopefully we can welcome you back to the hotel sometime in the near future. Please let me know if we can do anything else for you.Kind Regards,Radisson Blu Edinburgh

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our night with my wife as this was our mini moon holiday as got married at the weekend.
Stayed 1 night in Apr 2024
Response from Radisson Blu Edinburgh on 8 May 2024
Good Afternoon, Thank you for taking the time to provide a review regarding your recent stay. We are so pleased you had such a great time with us. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if you need anything else. Kind Regards,

8/10 Good

James, Royal Oak

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location near train station, castle and attractions.
Stayed 3 nights in Apr 2024
Response from Radisson Blu Edinburgh on 8 May 2024
Good Afternoon, Thank you for taking the time to provide a review regarding your recent stay. We are so pleased you had such a great time with us. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if you need anything else. Kind Regards,

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Had a great stay. Highly recommend.
Stayed 3 nights in Apr 2024
Response from Radisson Blu Edinburgh on 8 May 2024
Good Afternoon, Thank you for taking the time to provide a review regarding your recent stay. We are so pleased you had such a great time with us. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if you need anything else. Kind Regards,

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay at the Radisson Blu, Edinburgh. Clean, comfortable and right in the middle of the Royal Mile. Great breakfast and fabulous service from all staff.
Stayed 1 night in Apr 2024
Response from Radisson Blu Edinburgh on 8 May 2024
Good Afternoon, Thank you for taking the time to provide a review regarding your recent stay. We are so pleased you had such a great time with us. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if you need anything else. Kind Regards,

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the Royal Mile. Clean and convenient.
Stayed 2 nights in Apr 2024
Response from Radisson Blu Edinburgh on 8 May 2024
Good Afternoon, Thank you for taking the time to provide a review regarding your recent stay. We are so pleased you had such a great time with us. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if you need anything else. Kind Regards,

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good central location on the royal mile
Stayed 4 nights in Apr 2024
Response from Radisson Blu Edinburgh on 8 May 2024
Good Afternoon, Thank you for taking the time to provide a review regarding your recent stay. We are so pleased you had such a great time with us. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if you need anything else. Kind Regards,

10/10 Excellent

Maddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Parking was very tight.
Stayed 3 nights in Apr 2024
Response from Radisson Blu Edinburgh on 12 May 2024
Good Afternoon, Thank you for taking the time to provide feedback regarding your recent stay here at the hotel. We are so pleased that you had such a great time here with us. Hopefully we can welcome you back to the hotel sometime in the near future. Please let me know if we can do anything else for you.Kind Regards,Radisson Blu Edinburgh

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like all hotels nowadays, there is an effort to be more green. While that's commendable, unless it's done well, it becomes a joke. If they want me to reuse the towels, there needs to be places to hang them. How much would a few hooks cost to install? No hooks, no towel bar, I can't hang them to dry. And who came up with these half-door showers? A moron, that's who, and all the hotels that bought into this idea are short-sighted. Water goes all over, causing issues they probably didn't think about. Get curtains. Get full glass door and walls. Keep the floor and walls dry. Also... I guess wash cloths are no longer offered. Why not. Towels used to be a standard amenity. No longer. We had to ask for more. No hand-face towels? Really. Just bath towels. What's this all about? Otherwise, probably the best breakfast buffet of my trip. Outstanding. Quiet, clean room. Comfortable beds.
Stayed 2 nights in Apr 2024
Response from Radisson Blu Edinburgh on 8 May 2024
Good Afternoon, Thank you for taking the time to provide a review regarding your recent stay. We are so pleased you had such a great time with us. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if you need anything else. Kind Regards,

6/10 Okay

Barinder

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Apr 2024
Response from Radisson Blu Edinburgh on 12 May 2024
Good Afternoon, Thank you for taking the time to provide feedback regarding your recent stay here at the hotel. We are so pleased that you had such a great time here with us. Hopefully we can welcome you back to the hotel sometime in the near future. Please let me know if we can do anything else for you.Kind Regards,Radisson Blu Edinburgh

10/10 Excellent

Dannette

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place and are already planning our return trip.
Stayed 2 nights in Apr 2024
Response from Radisson Blu Edinburgh on 8 May 2024
Good Afternoon, Thank you for taking the time to provide a review regarding your recent stay. We are so pleased you had such a great time with us. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if you need anything else. Kind Regards,

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right on the Royal mile close to restaurants, bus tours, train station. Spacious room & nice offerings. We liked the late check out at 12 PM.
Stayed 1 night in Apr 2024
Response from Radisson Blu Edinburgh on 8 May 2024
Good Afternoon, Thank you for taking the time to provide a review regarding your recent stay. We are so pleased you had such a great time with us. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if you need anything else. Kind Regards,

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were exceptional especially Natasha who went above and beyond. Great location, lovely room and property. Would stay here again
Stayed 2 nights in Apr 2024
Response from Radisson Blu Edinburgh on 8 May 2024
Good Afternoon, Thank you for taking the time to provide a review regarding your recent stay. We are so pleased you had such a great time with us. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if you need anything else. Kind Regards,

10/10 Excellent

Dalen

Stayed 1 night in Mar 2024
Response from Radisson Blu Edinburgh on 8 May 2024
Good Afternoon, Thank you for taking the time to provide a review regarding your recent stay. We are so pleased you had such a great time with us. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if you need anything else. Kind Regards,

6/10 Okay

Nicola

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was a nice hotel in a great location but it was so cold. I had to call reception twice to ask them to put the heating on in my room, the pool was too cold to use and the temperature in the lounge and restaurant was uncomfortable at best. Such a shame - we booked this hotel especially for the pool but taking a swim was more an act of endurance than a pleasurable experience. I wouldnt recommend this hotel if you want to be warm!!
Stayed 4 nights in Apr 2024
Response from Radisson Blu Edinburgh on 8 May 2024
Good Afternoon, Thank you for taking the time to provide a review regarding your recent stay. We are so pleased you had such a great time with us. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if you need anything else. Kind Regards,

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with excellent swimming pool and breakfast. Friendly staff. Very clean. Very comfy beds.
Stayed 3 nights in Apr 2024
Response from Radisson Blu Edinburgh on 8 May 2024
Good Afternoon, Thank you for taking the time to provide a review regarding your recent stay. We are so pleased you had such a great time with us. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if you need anything else. Kind Regards,

10/10 Excellent

Lisa Marie

Liked: Property conditions & facilities
We had 1 bedroom suite excellent room and separate bedroom very convenient for all of Edinburgh site seeing and grabbing a bus to anywhere Only complaint was our room cleaner stank of BO which lingered in our room and they don’t know how to hoover under things otherwise excellent
Stayed 5 nights in Mar 2024
Response from Radisson Blu Edinburgh on 3 Apr 2024
Good Morning,Thank you for taking the time to provide feedback regarding your recent stay here at the hotel. We are so pleased that you had such a great stay. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if we can do anything else for you.Kind Regards,Radisson Blu Edinburgh

8/10 Good

Sandra

Stayed 1 night in Mar 2024
Response from Radisson Blu Edinburgh on 8 May 2024
Good Afternoon, Thank you for taking the time to provide a review regarding your recent stay. We are so pleased you had such a great time with us. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if you need anything else. Kind Regards,

10/10 Excellent

KAY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience of the hotel exceeded our expectations. Staff were incredibly friendly and helpful. Facilities were great, breakfast was delicious. The bed was very comfortable and room was really quiet. Location perfect for exploring Edinburgh, particularly handy for local Museums and the Royal Mile. Wouldn't hesitate to come back again, in fact planning next trip already.
Stayed 1 night in Mar 2024
Response from Radisson Blu Edinburgh on 3 Apr 2024
Good Morning,Thank you for taking the time to provide feedback regarding your recent stay here at the hotel. We are so pleased that you had such a great stay. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if we can do anything else for you.Kind Regards,Radisson Blu Edinburgh

10/10 Excellent

Buddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was on the Scottish mile. The end of the mall was the castle. All the food that we had in the town was great. Nice shopping. Nice people nice place.
Stayed 2 nights in Mar 2024
Response from Radisson Blu Edinburgh on 3 Apr 2024
Good Morning,Thank you for taking the time to provide feedback regarding your recent stay here at the hotel. We are so pleased that you had such a great stay. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if we can do anything else for you.Kind Regards,Radisson Blu Edinburgh

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, pleased with room size and in room facilities.
Stayed 3 nights in Mar 2024
Response from Radisson Blu Edinburgh on 3 Apr 2024
Good Morning,Thank you for taking the time to provide feedback regarding your recent stay here at the hotel. We are so pleased that you had such a great stay. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if we can do anything else for you.Kind Regards,Radisson Blu Edinburgh

10/10 Excellent

lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hotel. It’s beautiful, sparkling clean with old time charm and amazing staff.
Stayed 2 nights in Mar 2024
Response from Radisson Blu Edinburgh on 3 Apr 2024
Good Morning,Thank you for taking the time to provide feedback regarding your recent stay here at the hotel. We are so pleased that you had such a great stay. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if we can do anything else for you.Kind Regards,Radisson Blu Edinburgh

10/10 Excellent

Lynne

Stayed 4 nights in Mar 2024
Response from Radisson Blu Edinburgh on 3 Apr 2024
Good Morning,Thank you for taking the time to provide feedback regarding your recent stay here at the hotel. We are so pleased that you had such a great stay. Hopefully we can welcome you back to the hotel sometime in the near future. Please let us know if we can do anything else for you.Kind Regards,Radisson Blu Edinburgh

4/10 Poor

SEEMANTA SHARMA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Radisson Blu Edinburgh on 4 Mar 2024
Good Afternoon,Thank you for taking the time to provide feedback regarding your recent stay here at the hotel. We are so pleased that you had such a great stay. Hopefully we can welcome you back to the hotel sometime in the near future.Kind Regards,

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 2 nights in Feb 2024
Response from Radisson Blu Edinburgh on 4 Mar 2024
Good Afternoon,Thank you for taking the time to provide feedback regarding your recent stay here at the hotel. We are so pleased that you had such a great stay. Hopefully we can welcome you back to the hotel sometime in the near future.Kind Regards,

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 night stay and was faultless. Staff very polite, friendly & helpful. Nothing was too much trouble.
Stayed 2 nights in Feb 2024
Response from Radisson Blu Edinburgh on 18 Feb 2024
Good Evening,Thank you for taking the time to provide feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay. Please let us know if we can do anything else for you.Kind Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Radisson Blu Edinburgh on 18 Feb 2024
Good Evening,Thank you for taking the time to provide feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay. Please let us know if we can do anything else for you.Kind Regards,

10/10 Excellent

Caroleann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Had a great stay in this hotel, what made it stand out was the friendliness and helpfulness of the staff from the concierge to the lady who welcomed us to breakfast 10/10. Breakfast was lovely something for everyone. Our only issue was the television in our room didn’t work but as we were there for one night didn’t impact our stay and reception said they’d send someone from maintenance to check it.
Stayed 1 night in Jan 2024
Response from Radisson Blu Edinburgh on 29 Jan 2024
Thank you for providing feedback regarding your recent stay. We hope to welcome you back to the hotel sometime in the near future. Please let us know if we can do anything else for you.Kind Regards,

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Response from Radisson Blu Edinburgh on 27 Jan 2024
Good Morning, Thank you for providing feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay here at the hotel. Hopefully we can welcome you back sometime in the near future.;Kind Regards,

2/10 Terrible

Abbas

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Radisson Blu Edinburgh on 27 Jan 2024
Good Morning, Thank you for providing feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay here at the hotel. Hopefully we can welcome you back sometime in the near future.;Kind Regards,

8/10 Good

Valerie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Radisson Blu Edinburgh on 27 Jan 2024
Good Morning, Thank you for providing feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay here at the hotel. Hopefully we can welcome you back sometime in the near future.;Kind Regards,

10/10 Excellent

Gary

Stayed 2 nights in Jan 2024
Response from Radisson Blu Edinburgh on 27 Jan 2024
Good Morning, Thank you for providing feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay here at the hotel. Hopefully we can welcome you back sometime in the near future.;Kind Regards,

8/10 Good

Debra

Stayed 2 nights in Jan 2024
Response from Radisson Blu Edinburgh on 29 Jan 2024
Thank you for providing feedback regarding your recent stay. We hope to welcome you back to the hotel sometime in the near future. Please let us know if we can do anything else for you.Kind Regards,

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grest stay
Was a lovely trip to Edinburgh, the hotel was lovely, bar was very expensive though so never used it. Breakfast was amazing
Stayed 3 nights in Jan 2024
Response from Radisson Blu Edinburgh on 27 Jan 2024
Good Morning, Thank you for providing feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay here at the hotel. Hopefully we can welcome you back sometime in the near future.;Kind Regards,

10/10 Excellent

Kingsley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel which delivered a personal touch
We had a fantastic time, celebrating a 30th birthday. I contacted the hotel in advance and they were kind enough to put balloons in the room and presented us with a selection of sweet goods in celebration shortly after we got to our room. The facilities were excellent, the hotel was very clean and the bed was very comfortable. Every member of staff we spoke with made us feel welcome. Would happily stay again next time we come to Edinburgh.
Stayed 1 night in Jan 2024
Response from Radisson Blu Edinburgh on 27 Jan 2024
Good Morning, Thank you for providing feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay here at the hotel. Hopefully we can welcome you back sometime in the near future.;Kind Regards,

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very handy location for old town visit. Lots of restaurants but all full so early reservation necessary. Hotel staff very friendly and helpful.
Stayed 2 nights in Jan 2024
Response from Radisson Blu Edinburgh on 27 Jan 2024
Good Morning, Thank you for providing feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay here at the hotel. Hopefully we can welcome you back sometime in the near future.;Kind Regards,

10/10 Excellent

Ann

Liked: Amenities
Stayed 5 nights in Dec 2023
Response from Radisson Blu Edinburgh on 27 Jan 2024
Good Morning, Thank you for providing feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay here at the hotel. Hopefully we can welcome you back sometime in the near future.;Kind Regards,

8/10 Good

ANA LUISA

Nada relevante
Stayed 1 night in Jan 2024
Response from Radisson Blu Edinburgh on 27 Jan 2024
Good Morning, Thank you for providing feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay here at the hotel. Hopefully we can welcome you back sometime in the near future.;Kind Regards,

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great
a beautiful hotel with wonderful staff. great location and central to everything. would recommend to anyone visiting edinburgh
Stayed 4 nights in Jan 2024
Response from Radisson Blu Edinburgh on 27 Jan 2024
Good Morning, Thank you for providing feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay here at the hotel. Hopefully we can welcome you back sometime in the near future.;Kind Regards,

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel in the heart of old downtown Edinburgh. Matthew, the concierge was very helpful for anything we needed. Comfortable beds and rooms are well sized. The shower was that weird bathtub with a tiny piece of glass so you have to work very hard to not get water in the floor. Spa and pool area are quite small for the number of rooms in the hotel so try to visit in the morning or early afternoon to avoid overcrowding.
Stayed 4 nights in Jan 2024
Response from Radisson Blu Edinburgh on 27 Jan 2024
Good Morning, Thank you for providing feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay here at the hotel. Hopefully we can welcome you back sometime in the near future.;Kind Regards,

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Lovely but needs to improve room cleanliness
The hotel was lovely however the cleanliness of the room was debatable. It wasnt cleaned properly, there was rubbish left from a previous persons stay, bathroom was not wiped down properly and the room didnt look to have been hoovered. We mentioned this to the staff, Mr Hogg was very apologetic and took my details for their management meeting the following morning to ensure standards on cleanliness is improved. It looked as though it hand had a full deep clean in months or even a normal daily clean for a while. Overall the hotel is lovely and the staff were great just a shame the room was a let down. Tried add images to show but the link doesnt work.
Stayed 1 night in Jan 2024
Response from Radisson Blu Edinburgh on 27 Jan 2024
Good Morning, Thank you for providing feedback regarding your most recent stay here at the hotel. I am sorry to read that your stay did not exceed expectations. I know that this was discussed within senior management in order to improve all future offerings. Hopefully we can welcome you back sometime in the near future.;Kind Regards,

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Good breakfast. Comfortable beds and accommodating staff. Archie at the front desk was brilliant.
Stayed 5 nights in Dec 2023
Response from Radisson Blu Edinburgh on 27 Jan 2024
Good Afternoon,Thank you for taking the time to provide feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay.Please let us know if we can do anything else for you and hopefully we can see you soon! Kind Regards,

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, amenities
Great staff. Lovely rooms. Nice and quiet
Stayed 4 nights in Dec 2023
Response from Radisson Blu Edinburgh on 27 Jan 2024
Good Afternoon,Thank you for taking the time to provide feedback regarding your most recent stay here at the hotel. We are so pleased that you had such a great stay.Please let us know if we can do anything else for you and hopefully we can see you soon! Kind Regards,