I'm writing a balanced review here wishing to be fair to prospective guests and to the hotel. The rooms are clean but old and tired and have a lot of noise from drainage pipes etc, that said if you like that 70's type of thing then it'll be right for you. The staff are helpful but if you don't ask for help then no help will be offered, in other words they're not intuitive people, again some people like this and some people prefer a little more warmth. Breakfast was nice and plentiful and we stayed a little late one morning and didn't feel under any pressure to leave which was a very nice touch. The pictures on their listing maybe accurate for some rooms but do not reflect all rooms, we were put in an awful room for the first night and requested a change of room which was made without any problem, but it does take the edge of staying somewhere when you feel you have been sold one thing and then given something totally different, I think sometimes as a business you ought to aim to impress guests to leverage their referral potential if a hotels policy is to "hope they won't complain" then it's something they ought to consider reviewing. All in all, we couldn't say we didn't enjoy our stay because we did, this is a hotel which does it's best in it's own way and they have enough redeeming features to make up for the basic standard of their rooms and lacking parts of their infrastructure. We would stay here again but handle our room choice allocation differently next time.