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Hotel Concord Syracuse, an Ascend Collection Hotel

2.5 star property
Guests start their day with a hearty breakfast before hitting the 24-hour gym or exploring the vibrant university campus just steps away from this welcoming hotel.

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Hotel Concord Syracuse, Ascend Hotel Collection, near Syracuse University, offers continental breakfast, a 24-hour gym, free WiFi, laundry services, and an off-leash area. Guests praise the helpful, attentive staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

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About the area

Located in East Syracuse, Hotel Concord Syracuse, an Ascend Collection Hotel is in the business district and near the airport. The Oncenter and Empower Federal Credit Union Amphitheater at Lakeview are cultural highlights and New York State Fairgrounds is a popular area attraction. Looking to enjoy an event or a game while in town? See what's happening at JMA Wireless Dome or NBT Bank Stadium. Spend some time exploring the area's activities, including winery tours. Visit our East Syracuse travel guide
Map
6605 Old Collamer Rd S., East Syracuse, NY, 13057

What's nearby

  • A fast-flowing river with rocks, surrounded by dense green foliage and stone structures.
    Old Erie Canal Historic State Park
    7 min drive - 5.1 miles
  • A calm lake with clear reflections of trees and a forested shoreline.
    Green Lakes State Park
    10 min drive - 6.7 miles
  • A store named 'TASTE NY | I ❤️ NY' with shelves of products and a display of jars.
    Destiny USA
    12 min drive - 8.0 miles
  • AMF Syracuse Lanes
    8 min drive - 6.3 miles
  • Le Moyne College
    9 min drive - 6.3 miles

Getting around

  • Syracuse Regional Transportation Center
    12 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    12 min drive

Restaurants

  • McDonald's
    14 min walk
  • John & Sons Fly Road Market
    3 min drive
  • Taco Bell
    14 min walk
  • Dunkin'
    3 min drive
  • Burger King
    3 min drive

About this property

Hotel Concord Syracuse, an Ascend Collection Hotel

  • Hotel near Syracuse University
  • Consider a stay at Hotel Concord Syracuse, an Ascend Collection Hotel and take advantage of free continental breakfast, dry cleaning/laundry services and a 24-hour gym. Free in-room WiFi and a 24-hour business centre are available to all guests.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • An electric car charging station, newspapers in the reception and ATM/banking services
    • Smoke-free property, meeting rooms and a lift
    • Guest reviews give top marks for the breakfast and helpful staff
  • Room features
  • All 110 individually furnished rooms offer thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
  • More amenities include:
    • Hypo-allergenic bedding and pillowtop mattresses
    • Bathrooms with shower/bath combinations and free toiletries
    • 46-inch TVs with premium channels
    • LED light bulbs, fridges and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 16 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
An off-lead area is available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hotel Concord Syracuse, an Ascend Collection Hotel pet-friendly?

Yes, Hotel Concord Syracuse, an Ascend Collection Hotel allows dogs (limit 2 total) with a maximum weight of up to 16 kg per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Concord Syracuse, an Ascend Collection Hotel?

Self-parking is free at this property.

What time is check-in at Hotel Concord Syracuse, an Ascend Collection Hotel?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Concord Syracuse, an Ascend Collection Hotel?

Checkout is at 11:00 AM.

Where is Hotel Concord Syracuse, an Ascend Collection Hotel located?

Situated near the airport, this hotel is within 3 miles (5 km) of Black Mamba Skate Park, Palace Theater and The Lost Horizon. Syracuse University and Le Moyne College are also within 6 miles (10 km).

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Reviews

Hotel Concord Syracuse, an Ascend Collection Hotel Reviews

7.4

Good

7.4

Cleanliness

6.8

Amenities

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 341 out of 1004 reviews
Rating 8 - Good. 281 out of 1004 reviews
Rating 6 - Okay. 146 out of 1004 reviews
Rating 4 - Poor. 115 out of 1004 reviews
Rating 2 - Terrible. 121 out of 1004 reviews

Reviews

Verified

10/10 Excellent

Dolie M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean with very comfortable beds and nice bedding, breakfast was appreciated, very friendly and helpful staff
Stayed 1 night in May 2026
Verified

8/10 Good

Jack

Liked: Staff & service, amenities
Staffs are friendly and helpful! Free parking great breakfast.
Stayed 3 nights in May 2026
Verified

6/10 Okay

Sameer

Disliked: Amenities, property conditions & facilities
breakfast was good washroom is below par bedding is very mid
Stayed 1 night in May 2026
Verified

4/10 Poor

Mateusz

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Breakfast very poor - cereals and waffle only. Leaking shower which was noisy all night. Otherwise clean and good.
Stayed 1 night in Apr 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable accommodations. Friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, comfortable bedding.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kayvhaun

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was great. My partner and I enjoyed the comfortable bed and how big the room was.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at the hotel staff was very friendly and helpful.The room was very clean and the beds were very comfortable. I would definitely stay at this hotel again
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Cambria

Liked: Property conditions & facilities
Disliked: Amenities
Room was a little tight compared to others we've stayed in, especially for 4 people. Breakfast was as minimal as it could possibly be and still be called free breakfast. The hotel was clean.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities
Updated modern rooms, clean with comfy linen. Helpful staff and overall a great experience!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfy. I would definitely stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nandhini

Liked: Cleanliness, amenities, property conditions & facilities
Hospitality Clean Room Quiet cozy stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness
Clean room, comfortable bed, great breakfast
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd never stayed in this brand name of hotel so wasn't expecting much but it was a Hampton Inn room with Comfort Inn 24 hour coffee. The bed was super comfortable, check in was easy and the shower was great. I'd stay there again...and I probably will.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Siobhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in person was exceptional at this hotel. It was our first time in this area and he helped us immensely to tell us about the area and make suggestions. He was als very friendly and welcoming which was very much appreciated after a long drive and day The beds were very comfortable and the room had been updated. The stay actually exceeded our expecatations
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

brynna

Disliked: Cleanliness
Our room definitely wasn’t cleaned. There was hair stuck to the wall in the shower hair on the beds and fake nails left behind on the bathroom floor used. Our shower filled up while showering and the bathroom door would not shut. It was an overall not a great stay I wouldn’t stay again nor recommend. Staff was nice though. No problems there.
Stayed 2 nights in May 2026
Verified

6/10 Okay

Paige

Disliked: Staff & service, amenities
We were told our room had been recently renovated. However, the door was extremely difficult to open and close—it would stick badly both going in and coming out. I was never able to open it on my own, and luckily my husband was able to get it open for me. The bathtub in the bathroom also appeared to need some work, as the bottom was chipped. Additionally, the common areas were extremely hot during our stay. The morning staff was very friendly and greeted us when we came through. The night staff member was on his phone when we arrived, and I had to say something before being acknowledged. Once he put his phone away, he was polite and helpful.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very comfortable and very clean!
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and we enjoyed our stay. The TV turned on but did not connect to any channels. The so called breakfast that was served was gross. Waffles and dry cereal.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms were nice and clean. Breakfast area was a mess a poorly attended. Many items were empty, including utensils. General areas of hotel were out of order, due to remodeling of hotel.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Nathanial T Van

Liked: Cleanliness, staff & service, property conditions & facilities
A clean comfortable room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

MaryJean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so nice and helpful. They answered our questions and gave us recommendations for restaurants in the area. The hotel was nice and clean. We would stay here again!
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Filippos

Liked: Property conditions & facilities
Disliked: Staff & service
Although the hotel offered decent value, it was not very clean, and the toilet paper had not been replaced after the previous guest’s use, which was quite unpleasant. The room itself was acceptable, with the main issue being that I found a small insect on the bedsheet of one of the two beds immediately after I entered the room. Finally, I had a negative experience with the hotel because I checked out only two hours after checking in, despite having booked the room for a couple of days. Although the hotel states that it may provide a partial refund for cancellations after check-in, I was charged for the entire stay, which I found quite unfair and disrespectful.
Stayed 2 nights in May 2026
Verified

8/10 Good

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is a little rundown but overall clean, comfortable at a reasonable price
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Joyce

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great! The room was good. The bed was comfortable. The breakfast was good.
Stayed 1 night in Nov 2025