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"pleasant visit staff very friendly "

"Simple and very easy check-in. In fact, we got our room about 2 hours early. The staff were very helpful. Room was as described. Well appointed and we appreciated the balcony looking out to the marina. Quiet and comfortable. The continental breakfast was okay. It was as advertised but, not like a breakfast at one of the hotel chains with any eggs, bacon, sausage, waffles, etc.. It had coffee and a no-caffine tea which was a plus, as well as fruit (fresh blueberries), bagels, muffins, yogurt, several cereals and juice. Checkout was very easy and we were even asked if we needed help with our bags. I would highly recommend the Sag Harbor Inn. Great place, great people and a great value. "

"Really nice property!"

"The hotel is clean"

"Great stay "

"Yes"

"Everything was super clean and staff was friendly and helpful. "

"Convenient "

"Our family of four stayed for 3 nights in a two bedroom suite with ocean views. We booked it last minute for spring break. Overall, we had an amazing time and enjoyed our stay despite the cold temps. The room was clean. I saw no obvious signs of aging of furniture, fittings and walls - a huge plus given the volume of people it must see. We chose to have breakfasts, lunches and one evening's dinner outside of the resort. The only area I thought they could have done better is the consistency of the communication and countenance of the staff. Front desk was excellent - smiles, eye contact and clear communication. Cleaner was happy, smiles and positive. Gigi's maitre d' was polite and prompt but we're out of New York, it'll be nice to have some warmth through a smile and eye contact. Similarly, while one evening's waiter, Felix, was phenomenal in his ability to connect professionally with us, the next night's waiter did not. I can understand that they must see a variety of individuals every day and it can wear on their emotions (perhaps some individuals are rude to them?) but they are in customer facing roles and each new table is an opportunity to bring some warmth and enjoyment to a new customer's experience. We'd go again and adjust our expectations of Gigi's dining experience. "