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"This is one of the best hotels we have ever visited. The communication from the staff was so swift and efficient with Mr Adnan Asaz responding to my emails a few weeks prior to our visit with astonishing alacrity. A pick-up from the airport was waiting for us on arrival in Kolkata and on reaching the hotel many of the staff were there to great us including general manager Natasha. What a friendly hotel!"

"Lovely property. Dining options in the hotel are excellent."

"House keeping staff are really good. If you ask them something they do it right away. I was traveling from Canada my day started in the afternoon with my situation they were respectful with that Yasmin & Raju..hope I said or remembered the name correctly…apologies if I didn’t. Kava breakfast was pretty good since, I was a solo traveler I use to chill…the staffs were nice enough to me & gave me my space at the same time. Subhajit took care of a special dinner really appreciate the thoughtfulness, Pappu for the best tea every morning, Mr Khan, two females at the reception with a warm smile. Second time long stay they have maintained their service. Thank you!"

"Great service."

"My most favorite place to stay in Kolkata every time I visit! The property is tastefully elegant in its decor, always clean, food is great, accommodations comfy, and the staff are par excellence in their service. "

"Love the ambiance and rooms. Staff was courteous. The area around was noisy though."

"Very impressed with the front desk staff."

"Loved the hospitality "

"This was not our first trip to the Novotel. As a family of 5 we are looking for amenities, convenience, cleanliness, and value. And I must say that Novotel is 5 stars in all o these categories. I especially appreciate the friendliness of the staff. There is not a hotel in the world in this price range, in my humble experience, that can compare with Novotel Kolkata. We will definitely stay again. "