East Bernard Holidays from £1,037

The gentleman that checked me in at night was really a delight, so was the valet guy. I think the only issue I had was that I called for my car to be picked up from valet because I was walking out of my room, but they did not want to go get my car until they saw me in person which defeated the purpose of me calling and I was already needing to be somewhere at a certain time. It was also raining. I just wish that they would have gotten my car when I called so that it could be there when I arrived.

The room was nice big and very clean. The breakfast was ok and the staff were very friendly. I would definitely stay again.

This was a great location from downtown. The price was fair, and the rooms were spacious and clean. Great customer service!

Legendary Hotel under new ownership. Glad the hotel is in good hands with committed people. Renovations are planned and the Grand will be the very best hotel in Houston.

The room was clean, bed was comfortable. Lobby needed cleaning. Bartender during kick back was a younger taller girl was so rude. Questioned us every time we went to get a drink. Didn't want to serve us. Breakfast was very lacking. No creamer for coffee, no cream cheese. There were 3 ladies only that we saw working breakfast. They were amazing and doing the best they could. I've been coming to this hotel for a lot of years at least twice a year for girls trip and this trip was so disappointing.