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Mercure Hotel Düsseldorf City Nord

Photo gallery for Mercure Hotel Düsseldorf City Nord

Interior entrance
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Overview of Mercure Hotel Düsseldorf City Nord

UNESCO Sustainable Property

Mercure Hotel Düsseldorf City Nord

4 out of 5

4.1/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Noerdlicher Zubringer 7, Düsseldorf, NW

Explore the area

  • Popular LocationPSD Bank Dome4 min drive
  • Popular LocationTonhalle Duesseldorf6 min drive
  • Popular LocationDuesseldorf Grafenberg Wildlife Park7 min drive
  • AirportDuesseldorf (DUS-Duesseldorf Intl.)7 min drive

Choose dates to view prices

About this area

Düsseldorf

Near a metro station, Mercure Hotel Düsseldorf City Nord is in Moersenbroich, a neighbourhood in Düsseldorf with good shopping. Konigsallee and Stilwerk Duesseldorf are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Duesseldorf Grafenberg Wildlife Park and Green Lake. Neanderthal Museum and Tiger and Turtle - Magic Mountain are also worth visiting.

What's nearby

  • PSD Bank Dome - 4 min drive
  • Tonhalle Duesseldorf - 6 min drive
  • Duesseldorf Grafenberg Wildlife Park - 7 min drive
  • Dusseldorfer Schauspielhaus - 7 min drive
  • Hofgarten - 13 min drive

Getting around

  • Düsseldorf Airport Terminal Station - 6 min drive
  • Düsseldorf-Derendorf S-Bahn - 12 min walk
  • Duesseldorf International Airport (DUS) - 7 min drive

Restaurants

  • La Tosca - 5 min walk
  • BBQ4U - 5 min walk
  • Trattoria Zucchero - 7 min walk
  • Anemos - 15 min walk
  • Rajdarbaar - 16 min walk

About this property

Mercure Hotel Düsseldorf City Nord

Eco-friendly Düsseldorf hotel in Moersenbroich with restaurant
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include a snack bar/deli, a business centre and a meeting room. All 190 soundproofed rooms provide free WiFi, free wired Internet and room service. For a bit of entertainment, TVs come with satellite channels, and guests will also find coffee makers and hairdryers.
Mercure Hotel Düsseldorf City Nord offers 190 forms of accommodation with a safe and coffee/tea makers. Premium satellite televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 14 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:30 AM: EUR 19 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German

Business services

  • Business centre
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per day
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 19 per person (approximately)
  • Self-parking fee: EUR 14 per night (in/out privileges)
  • Pet fee: EUR 12 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mercure Dusseldorf City Nord
Mercure Dusseldorf Nord
Mercure Hotel City Nord
Mercure Hotel City Nord Dusseldorf
Mercure Hotel Dusseldorf City Nord
Mercure Hotel Dusseldorf Nord
Mercure Hotel Düsseldorf City Nord Duesseldorf
Mercure Hotel Düsseldorf City Nord
Mercure Düsseldorf City Nord
Mercure Düsseldorf City Nord
Hotel Mercure Hotel Düsseldorf City Nord
Mercure Hotel Dusseldorf City Nord
Mercure Hotel Düsseldorf City Nord Düsseldorf
Mercure Düsseldorf City Nord Düsseldorf
Hotel Mercure Hotel Düsseldorf City Nord Düsseldorf
Düsseldorf Mercure Hotel Düsseldorf City Nord Hotel
Mercure Dusseldorf City Nord
Mercure Hotel Düsseldorf City Nord Hotel
Mercure Hotel Düsseldorf City Nord Düsseldorf
Mercure Hotel Düsseldorf City Nord Hotel Düsseldorf

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 214 out of 613 reviews
5 - Excellent 35%
Rating 4 - Good. 302 out of 613 reviews
4 - Good 49%
Rating 3 - Okay. 73 out of 613 reviews
3 - Okay 12%
Rating 2 - Poor. 20 out of 613 reviews
2 - Poor 3%
Rating 1 - Terrible. 4 out of 613 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel, the hotel room was nice. But i was slightly disappointed with the breakfast. There was no toaster for the bread.
Stayed 1 night in Aug 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2021

3/5 Okay

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Telephone in room not working, no internet available, no help from staff to eventually change rooms. Had probably to do with renovation works, but that is not client's problem.
Stayed 1 night in Dec 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019