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The only place you can see the name is 3 stories up and From the highway once you are on the street you have to take to get there it’s a pain locating it .
Nicely located next to the Dunkin Donuts :) Rooms modern and bed was comfy. Breakfast is your typical hotel breakfast. Courtesy coffee/tea area. Didn't use the gym or pool areas. Located off the freeway. Could not hear the freeway traffic. Would stay here again.
As a family of four, the rooms werre large enough, the beds were comfortable and clean. The provided breakfast was good and hot. We have no complaints.
Picked this property because of indoor pool however the pool was ICE COLD. Not just cold. Imposible go get all the way in. We artived a little early and had to sit there until it was exactly 3:00 pm. No one else was there and the desk staff were just sitting there on their phones Then the next morning I asked for a 12:00 pm check out due to waking up with a bad headache and was told no. The hotel was not full, in fact there were only a few cars in the parking lot. I will never stay there again and we stay in Durango often.
Hotel is relatively new. Front desk staff were friendly however the check-in computer was "down" so staff member took my credit card and photo to another room to complete the check-in process. I was not OK with that procedure and will be watching my card for unauthorized purchases.
Breakfast was fresh and yummy! Kudos to the breakfast staff. I spent 3 nights here and the food was consistently great and the area was super clean.
The room was clean and the bed was comfortable. I felt like I was in a room that wasn't quite ready for customers. Two of the many examples: there were holes in the shower ceiling where the glass install was messed up and there was paint on the light fixtures. It feels like there was no final construction punch list completed in the room. Maybe a training opportunity for the construction project manager?
The ladies at the front desk could use a little training on customer service. Checked in very late and they weren’t very helpful.
The breakfast is so amazingly good! And the room was very clean loved our stay!
From the moment I arrived at Sleep Inn Durango, I knew my stay was going to be something special. The comfort and quality of the room exceeded my expectations.The breakfast at Sleep Inn was another highlight. A delightful spread with a variety of options to suit all tastes.Sleep Inn Durango didn’t just provide a place to stay; it enhanced my entire travel experience in Durango. The combination of comfort, exceptional service, and a fantastic breakfast makes it a top choice for anyone visiting the area. I would highly recommend Sleep Inn Durango to travelers looking for quality accommodation and a memorable stay.
Qaisar
Stayed 1 night in Jan 2024
10/10 Excellent
Robert
Travelled with family, Travelled with family and small children
Well this stay turned out to be a great stay. We loved the hotel. It was a great location for our stop for the night. Lots of options in the area, and this hotel did not disappoint.
The property was great and the rooms comfortable. The staff were all friendly. If you are a light sleeper, the traffic from Hwy 160 is noisy, but we brought earplugs, so we were good. Overall, a great visit.
JULIE
Stayed 3 nights in Dec 2023
2/10 Terrible
Jorge
16 Dec 2023
Jorge
Stayed 1 night in Dec 2023
8/10 Good
Kristopher
Travelled with family and small children
15 Dec 2023
Liked: Cleanliness, staff & service
There was an overwhelmingly strong bad smell in the elevator that didn't go away in 24 hours. It would have been nice if the hot tub would have been working as well. Everything else was clean and nice. The staff was friendly.