The location of this condo is great. It’s just 5 minutes from Purgatory Ski Resort so very convenient. The condo had plenty of space for our family of five. There were several things that could have made our stay at this property better. First, the condo was not completely clean when we arrived. The surfaces were dusty as if someone had cleaned weeks ago but hadn’t come in before our stay to touch up. The management company was responsive and partially refunded the cleaning fee. However, there were also several dishes that were not clean on our arrival and we had to clean them prior to use and a towel with stains that the management company did not see as an issue. We later learned that the dishwasher wasn’t very effective so the dirty dishes were likely a result of that.
Being new to Cascade Village, it would have been nice to have a map of the property to show us where the fitness facility was and the pool/hot tub and info about when the shuttles were running to and from Purgatory. We called the office line several times but no one was available. We did find out that the shuttles only run 2 times per day, once in the morning to Purgatory and then once in the afternoon back to the property.
Cascade Village, in general was a nice place, however it felt under cared for - the fitness room was not clean and neither was the hot tub/pool. The place has a ton of potential just needs a little extra love.