Title: Hotel Roma Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=44475808&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Roma Travelers recharge with fresh mountain air on the rooftop terrace or maintain their fitness routines at the well-equipped hotel gym in the heart of the city ## Photo gallery for Hotel Roma ![Exterior - Hotel Roma (Durango)](https://images.trvl-media.com/lodging/45000000/44480000/44475900/44475808/ed1adf7f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Hotel Roma (Durango)](https://images.trvl-media.com/lodging/45000000/44480000/44475900/44475808/901bb486.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - Hotel Roma (Durango)](https://images.trvl-media.com/lodging/45000000/44480000/44475900/44475808/6e48b605.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Roma (Durango)](https://images.trvl-media.com/lodging/45000000/44480000/44475900/44475808/6299791b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Roma (Durango)](https://images.trvl-media.com/lodging/45000000/44480000/44475900/44475808/e6d92ccc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Roma sits in the city center, offering both comfort and convenience. Guests can enjoy quiet moments on the rooftop terrace, work out at the fitness center, or use the practical laundry facilities during their stay. ## Reviews 8.0 Very good ## Popular amenities - Free Wi-Fi - Air-conditioning - Gym - Laundry room - Housekeeping - 24/7 front desk £48 includes taxes & fees 3 Feb - 4 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=44475808&PinnedHotelID=44475808&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=44475808&PinnedHotelID=44475808&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=44475808&PinnedHotelID=44475808&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=44475808&PinnedHotelID=44475808&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=44475808&PinnedHotelID=44475808&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=44475808&PinnedHotelID=44475808&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=44475808&PinnedHotelID=44475808&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=44475808&PinnedHotelID=44475808&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 2 of 2 rooms ### View all photos for Superior Double Room ![Superior Double Room | Desk, blackout curtains, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/45000000/44480000/44475900/44475808/fd264963.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.6 Excellent 10 reviews ### Highlights Air conditioning Smart TV Ceiling fan Blackout curtains Private bathroom Wardrobe Desk Daily housekeeping - Sleeps 4 - 2 Queen Beds ### View all photos for Superior Room ![Superior Room | Desk, blackout curtains, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/45000000/44480000/44475900/44475808/45854656.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.4 Exceptional 3 reviews ### Highlights Air conditioning Smart TV Ceiling fan Blackout curtains Private bathroom Wardrobe Desk Daily housekeeping - Sleeps 2 - 1 King Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/14000000/13500000/13498600/13498592/045e0bb1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### One Durango Durango - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 8.8 Excellent 1,002 reviews £49 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Durango-Hotels-One-Durango.h13498592.Hotel-Information?chkin=2026-2-27&chkout=2026-2-28&rm1=a2®ionId=1003&destination=Durango&destType=MARKET&latLong=23.911272,-104.919811&searchId=2555be94-5ab2-4143-b992-134ebaf04f9e&top_cur=GBP) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1230000/1228400/1228372/b3d037b5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Gamma Durango Plaza Vizcaya Durango - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.8 Excellent 860 reviews £61 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Durango-Hotels-Gamma-Durango-Plaza-Vizcaya.h1228372.Hotel-Information?chkin=2026-3-3&chkout=2026-3-4&rm1=a2®ionId=1003&destination=Durango&destType=MARKET&latLong=23.911272,-104.919811&searchId=2555be94-5ab2-4143-b992-134ebaf04f9e&top_cur=GBP) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2250000/2246600/2246564/9987d9e0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Express Durango Durango - Breakfast included - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 895 reviews £75 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Durango-Hotels-Fiesta-Inn-Durango.h2246564.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=1003&destination=Durango&destType=MARKET&latLong=23.911272,-104.919811&searchId=2555be94-5ab2-4143-b992-134ebaf04f9e&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/860000/859400/859364/cf3376e7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Durango by IHG Durango - Spa - Pet-friendly - Parking included - Free Wi-Fi 8.8 Excellent 464 reviews £98 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Durango-Hotels-Holiday-Inn-Durango.h859364.Hotel-Information?chkin=2026-2-10&chkout=2026-2-11&rm1=a2®ionId=1003&destination=Durango&destType=MARKET&latLong=23.911272,-104.919811&searchId=2555be94-5ab2-4143-b992-134ebaf04f9e&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDurango-Hotels-Hotel-Roma.h44475808.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDurango-Hotels-Hotel-Roma.h44475808.Hotel-Information) ## About the area Located in Durango, Hotel Roma is in the city centre. Mining Tunnel Museum and Ricardo Castro Theater are local landmarks, and some of the area's attractions include Bebeleche Museum and Sculpture Garden UNAM. Durango National Fair and Walk the Old West are also worth visiting. [Visit our Durango travel guide](https://www.expedia.co.uk/Durango.dx1003) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C24.02423%2C-104.67104&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TurQ9QC0eRKOTSdPGL2QLEFxroY=) 705 Av 20 de Noviembre Zona Centro, Durango, DGO, 34000 ### What's nearby - ![Catedral de Durango](https://images.trvl-media.com/place/6277007/623d4ae0-d0b3-47f4-9f91-97aecfaf5d5d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Durango Cathedral 1 min walk \- 0.0 miles - ![monumento representando a la libertad](https://images.trvl-media.com/place/6347150/5be31d5c-ee37-43f3-a52c-41d8028fb9d4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Calle Constitucion 1 min walk \- 0.0 miles - ![Landscape of the wood lookout of the Laguna Salvadora Lake in the Lagunas de Ruidera Lakes Natural Parkland, Albacete province, Castilla La Mancha region, Spain ](https://images.trvl-media.com/place/6277024/b2aa75f3-a3fa-4a4d-8dc9-18538b1ac63d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Guadiana Park 16 min walk \- 0.9 miles - Plaza de Armas 1 min walk \- 0.0 miles - Ricardo Castro Theater 2 min walk \- 0.1 miles ### Getting around - Durango, Durango (DGO-Guadalupe Victoria Durango Intl.) 25 min drive ### Restaurants - Buffalucas 3 min walk - McDonald's 3 min walk - TEKITI Café Boutique 3 min walk - Café Punta del Cielo 1 min walk - Café Central Palacio de Zambrano 2 min walk ## About this property ### Hotel Roma Hotel in the city centre A terrace, laundry facilities and a gym are just a few of the amenities provided at Hotel Roma. Stay connected with free WiFi in public areas. Other perks at this hotel include: - Tour/ticket information, a front desk safe and free newspapers - A lift, smoke-free property and luggage storage - A 24-hour front desk and a banquet hall Room features All guest rooms at Hotel Roma boast comforts, such as air conditioning. Other conveniences in all rooms include: - Heating and ceiling fans - Bathrooms with showers and free toiletries - 32-inch Smart TVs with premium channels - Daily housekeeping, electrical adapters/chargers and desks ## Similar properties ![Interior](https://images.trvl-media.com/lodging/20000000/19670000/19660800/19660777/8582e1d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Principado Durango Durango - Breakfast included - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 464 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=19660777&PinnedHotelID=19660777&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/16000000/15240000/15237600/15237519/81b46dfb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal De La Monja Durango - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 9.4 Exceptional 192 reviews £76 includes taxes & fees 7 Feb - 8 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=15237519&PinnedHotelID=15237519&HadPinnedHotel=true®ionId=-1&adults=2) ![32-inch TV with cable channels](https://images.trvl-media.com/lodging/83000000/82890000/82882600/82882513/8ba2a5ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Posada San Agustin Durango - 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Parking included - Free Wi-Fi - Restaurant - Housekeeping 6.6 40 reviews £23 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=116854205&PinnedHotelID=116854205&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1710000/1702300/1702286/73e64fd0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Victoria Express Durango Durango - Pool - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 1,002 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=1702286&PinnedHotelID=1702286&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/8000000/7220000/7217100/7217058/457e5e55.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rincón Real Suites Durango - Pool - Breakfast included - Parking included - Free Wi-Fi 7.2 Good 334 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=7217058&PinnedHotelID=7217058&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/6000000/5570000/5567100/5567081/w4000h2662x0y0-6d57cb43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Durango Durango - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 8.6 Excellent 966 reviews £60 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=5567081&PinnedHotelID=5567081&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/14000000/13500000/13498600/13498592/6ea5a29a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One Durango Durango - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 8.8 Excellent 1,002 reviews £49 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=13498592&PinnedHotelID=13498592&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=44475808&PinnedHotelID=44475808&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=44475808,19660777,15237519,82882513,91794810) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 70 metres - Street parking available ### Things to do - Gym ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Well-lit path to entrance ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch smart TV with premium cable channels ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Electrical adapters - Free local calls - Heating (climate-controlled) - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Hotel Roma Hotel Hotel Roma Durango Hotel Roma Hotel Durango ## Frequently asked questions ### Is Hotel Roma pet-friendly? ### How much does it cost to stay at Hotel Roma? ### How much is parking at Hotel Roma? ### What time is check-in at Hotel Roma? ### What time is check-out at Hotel Roma? ### Where is Hotel Roma located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Roma Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.0 Location ### 8.6 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 69 8 - Good 53 6 - Okay 29 4 - Poor 13 2 - Terrible 10 ## Reviews ### 10/10 Excellent #### Michelle 19 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay. Historic hotel. Beautiful with lots of charm and character. Terraces to view the beautiful downtown area. Elevator with an operator. I’m talking charm. If you like historic places this is the place to stay to enjoy the beauty of downtown Durango. ##### Michelle Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Rey 31 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice staff. Close to everything. Old fashion hotel. ##### Rey Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Carlos 8 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great customer service!!! ##### Carlos Stayed 1 night in Jul 2024 ### 4/10 Poor #### Hilda 8 Aug 2023 Liked: Staff & service Disliked: Amenities, property conditions & facilities Property is very convinient to attractions and all dining, however its an older property and has no amenities, no dinning inside hotel, no pool, really nothing other than a bed to sleep. I was disappointed as the pictures state other wise. Very friendly and helpful staff. ##### Hilda Stayed 1 night in Aug 2023 ### 10/10 Excellent #### michael 29 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities I was given the corner room on the top floor directly above the Pancho Villa Suite. They even let me have a look at the room. My room had two balconies with French doors overlooking the historic centre of Durango. Many famous people have stayed here including John Wayne when he made his movies here. The staff was fabulous and the hotel is like a museum. Fabulous ![Lobby](https://a.travel-assets.com/ugc/hotel-reviews/1ce9a15d-02cc-4cfe-84a7-700615d86e65-1764387039302.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Outside of hotel ](https://a.travel-assets.com/ugc/hotel-reviews/ad2915d7-a602-4c67-9a32-495783c78840-1764387036989.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### michael Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Gulisa 17 Sept 2025 Liked: Cleanliness, staff & service Very nice place staff very pleasant ##### Gulisa Stayed 1 night in Sep 2025 ### 4/10 Poor #### Jose Alonso 13 Dec 2025 Liked: Cleanliness, staff & service, amenities Good hotel but furniture needs upgrades ##### Jose Alonso Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Hector 18 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was ##### Hector Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Ernesto 8 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Ernesto Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Adriana 28 Jun 2022 Liked: Cleanliness, staff & service, property conditions & facilities Great location very friendly and helpful ##### Adriana Stayed 7 nights in Jun 2022 ### 10/10 Excellent #### Paul 24 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were super helpful and professional. Historic hotel is beautiful and located right in the hear of the City Durango. ##### Paul Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Maria 27 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Everything was good Good ##### Maria Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Alicia 15 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities View was amazing very quietly place people very helpful when needed any questions or concerns they were ready to help including calling a taxi definitely will rent again ##### Alicia Stayed 3 nights in Nov 2022 ### 8/10 Good #### Alma 5 Apr 2023 Liked: Staff & service, amenities, property conditions & facilities the property has an excellent location. The staff was very friendly. The hotel does have parking but only from 8pm-8am and then you have to pay a small fee. ##### Alma Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Jesus 19 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities Walking distance to downtown ##### Jesus Stayed 1 night in Jul 2022 ### 4/10 Poor #### Jehnny 23 Jul 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Extremely in bad conditions! The building is a treasure but completely destroyed!!! Excellent location. ##### Jehnny Stayed 1 night in Jul 2022 ### 4/10 Poor #### Clemente 2 Oct 2022 Disliked: Staff & service, property conditions & facilities Air conditioning in room did not work, certain aspects in the room need maintenance. The location is convenient downtown. ##### Clemente Stayed 3 nights in Sep 2022 ### 6/10 Okay #### Jose 6 Sept 2023 Liked: Cleanliness The hotel is well located but needs a lot of improvement. its an old building with a lot of charm. The furniture is very outdated. If this property is given an improvement it will be fantastic.The front desk staff not very friendly. Overall I like it. I would stay again is this property ##### Jose Stayed 1 night in Sep 2023 ### 8/10 Good #### Bryan 21 Feb 2024 Liked: Cleanliness, staff & service, amenities Okay ##### Bryan Stayed 2 nights in Feb 2024 ### 2/10 Terrible #### Moises 30 Jul 2024 Liked: Staff & service Disliked: Property conditions & facilities Expedía didn’t make the reservation. I had to pay again ##### Moises Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Felipe 13 May 2024 Disliked: Staff & service, property conditions & facilities Uncooperative staff ##### Felipe Stayed 3 nights in May 2024 ### 4/10 Poor #### Esteban 8 Aug 2024 Disliked: Cleanliness, amenities, property conditions & facilities There is no parking, no gym and no laundry also the elevator is not working 😑 not to safe for people that needs to go to the 3rd floor like us. ##### Esteban Stayed 2 nights in Jul 2024 ### 6/10 Okay #### Salvador 7 Oct 2024 Liked: Cleanliness, staff & service Disliked: Amenities AC don't work ##### Salvador Stayed 2 nights in Oct 2024 ### 4/10 Poor #### Edgar E. 20 Nov 2022 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities The hotel is historic and in a very convenient location to historic landmarks and shopping. We felt safe and overall comfortable. However, the facility is poorly maintained. For example, there was no hot water and when we questioned the lack of hot water they asked that we run the water for about 30 minutes and that did work but it was a waste and inconvenience. Secondly, the room did not have an ironing board but they provided one that was probably a few years old as it was torn and covered with a dirty sheet and was teetering. Staff was great and location awesome, but the facility was less than expected. ##### Edgar E. Stayed 4 nights in Nov 2022 ### 8/10 Good #### Aaron 30 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Todo bien, aunque al cuarto si le faltan retoques, al baño cambiar la regadera, aunque sea un hotel viejo y quieran mantener ese estilo si hay detalles que pueden actualizar, y a la llegada ni siquiera me pidieron la ine para identificarme se me hizo raro ##### Aaron Stayed 2 nights in Jan 2026 ## Expedia's Latest Trends ### Hotels > [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Grand Velas Los Cabos - All Inclusive](https://www.expedia.co.uk/Los-Cabos-Hotels-Grand-Velas-Los-Cabos-All-Inclusive.h15407425.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Margaritaville Island Reserve Riviera Maya - 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