Dunsland Parkland

As returning visitors, we were disappointed in the decline since our last visit in the last 2 years. We were reminded several times of the shortage of staff to explain all the shortfalls, which made us question why was is still expensive, yet the activities, food, staff availability or lack lustre, general building maintenance etc was very much lower than our previous visits. The menu was limited and did not suit all pallets, we had to send partially cooked chicken back, coffee machine wasn’t working but no explanation for cold coffee, run out of many stock items, access to facilities was limited due to staff shortages. Our greatly anticipated relaxing break left us feeling the total opposite and out of pocket.

Room was clean when we arrived but house keepers could do better I don't think people stay for nine days at a time think more short term stays no shops near hotel . Food ok plenty there .staff pleasant enough. If we were short of any thing in our room we did receive straight away more for business people short stays .my opinion ?