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"We normally stay at the Homewood Suites by Hilton when visiting our granddaughter at U of M in Ann Arbor, MI. For this one night stay we decided to check out the Hyatt Place Ann Arbor since it was less expensive, and it also had an “exceptional” rating. Our experience was not “exceptional.” The original price had to be upgraded if we wanted an “upper floors” room. When we checked in there was an additional $10 fee to use their parking lot. The room was less than half the size of the suite at the Homewood and didn’t even have a microwave oven. Due to the rain my jacket got soaked. After ringing it out in the bathroom shower, I took it to the “guest laundry” and put it into the clothes dryer for a 45-minute, high heat cycle. Upon removing it I discovered there was no heat in the dryer, and my jacket was still wet. We will be staying at the Homewood Suites by Hilton for all our future visits to Ann Arbor."

"Staff was great , room wasn’t dirty had normal hotel wear and tear . Water park probably is more for children 8 and under I took my 13 year old and he got bored pretty quick . Also only one life guard ,slides aren’t watched and for some reason people allow their kids to run freely so if random kids partially drowning in front of you with no parents around isn’t your thing I’d probably not go, and the kids aren’t supposed to be in the hot tub but there you will find an insane amount of children in it. Over all it wasn’t horrible and it’s cheaper than Kalahari but you gotta weight your odds. "

"Not too bad for price and fabulous staff"

"The restaurant area was very nice, and I had a wonderful dinner. The waitstaff was excellent and friendly. My room was also a terrific value for such nice amenities. I will definitely stay here again in the future."

"Hair dryer handle was sticky and either the dryer or outlet didn’t work. Breakfast facility was excellent. "

"Love to stay here when visiting my daughter at UM. Staff is alway friendly and the rooms are super clean. Love the quiet atmosphere, gives me a space to relax and rest after a 4 hour drive. "

"We really enjoy the Graduate hotels in general, but there was one minor issue on this stay in Ann Arbor. The thermostat was set at 68 degrees and in "cool" mode, but the temperature in the room was 74 degrees which was too warm."

"Breakfast was fresh but pretty basic. Simple continental with bagels muffins, cereal, yogurt coffee and juices. There were shoos and restaurants with close proximity. Not far from down town with many food and shopping options."

"Loud doors slamming all night! Did not sleep at all! Horrible experience!"