Budget Double Room | Iron/ironing board, free WiFi, bed sheets
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Reviews of The Waverley Guest House

3 out of 5
The Waverley Guest House
21 St Mary's St, Dumfries, Scotland

Reviews

6.4
Rating 10 - Excellent. 9 out of 31 reviews" "
Rating 8 - Good. 7 out of 31 reviews" "
Rating 6 - Okay. 3 out of 31 reviews" "
Rating 4 - Poor. 3 out of 31 reviews" "
Rating 2 - Terrible. 9 out of 31 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

4.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Friendly staff, room was comfortable
Stayed 1 night in Dec 2023

2/10 Terrible

Alick

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well all I can say is I'll never stop there again the room was cold the TV didn't work the double bed was small , it took like 10mins to get hot water out the tap
Stayed 1 night in Nov 2023

6/10 Okay

susan

Travelled with family
Booked two rooms.Radiator in one room not working.Kettle not working.Couldn't access internet
Stayed 1 night in Nov 2023

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TV and shower not working, broken bed, carpet not seen a hoover for months, check in was farcical, not worth £9 let alone £99, what a rip off, needless to won't be going back. Remove from your website asap.
Stayed 1 night in Nov 2023

8/10 Good

Alan

Liked: Cleanliness
Stayed 3 nights in Oct 2023

6/10 Okay

Rod

Stayed 1 night in Oct 2023

2/10 Terrible

Darlene

Stayed 2 nights in Aug 2023

4/10 Poor

Konstantinos

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Even though the gentleman in charge was very polite, the facilities were vastly underwhelming. The outside door wasn't even closed for a couple of days and the price should have been lower.
Stayed 3 nights in Aug 2023

8/10 Good

Rachel

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

CHANGYEOL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliest host ever
The host was so friendly. He even kept my stuff for days that I left when I checked out.
Stayed 1 night in Jul 2023

10/10 Excellent

Afsar

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Ahmad Fahim

Liked: Cleanliness
Stayed 1 night in Jul 2023

2/10 Terrible

patrick

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Marc

Stayed 1 night in Sep 2022

10/10 Excellent

Jan

Stayed 2 nights in Sep 2022
Response from Danny on 23 Sept 2022
Thank you for your feedback and we are glad you have enjoyed your stay and hope to see you again in the future time.Danny

10/10 Excellent

marcus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
host was delightful, room was very clean and spacious, check in was easy
Stayed 1 night in Aug 2022
Response from Danny on 4 Sept 2022
Thank you for your feedback and we are glad you have enjoyed your stay and hope to see you again in the future time. The Queensberry Hotel

2/10 Terrible

Katrina

Stayed 1 night in Jul 2022
Response from Danny on 8 Aug 2022
We are disappointed about the review you have left as we have ask you and you told as everything was great.

8/10 Good

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay here will definitely be back.
Stayed 3 nights in Jun 2022

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay..x
clean with a friendly manager. parked in industrial estate. cheap and fine stay..xx
Stayed 2 nights in May 2022

8/10 Good

David

Stayed 2 nights in Apr 2022
Response from Danny on 11 May 2022
Thank you for your feedback David and we are glad you have enjoyed your stay and hope to see you again in the future time. Danny

4/10 Poor

Steve

Business traveller
Disliked: Property conditions & facilities
Very dated, shared bathroom, didn't feel very clean, beds not comfortable. Overall wouldn't recommend.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Building is dilapidated and rooms need major refurb. Surprised and disappointed that Hotels.com / Expedia offer such accommodation on their websites.
Stayed 1 night in Aug 2021

10/10 Excellent

SIMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value budget hotel!
We had a very enjoyable stay and received a great welcome from the hotelier, who made sure we had everything we needed. The double room with ensuite bathroom had marvellous views, lots of space and efficient heating, when required.
Stayed 2 nights in Jul 2021
Response from Danny on 30 Jul 2021
Thank you for your feedback Simon i am glad you both have enjoyed your stay and hope to see you again in the future time.Daniel

2/10 Terrible

Marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont come here
Really dirty. Nothing works, taps, lights in bathrooms. Dirty sheets Left heating on when its 22° my dog is poorly now been sick where hes to hot. Couldn't sleep at all
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jun 2021
Response from Danny on 7 Jul 2021
Thank you for your feedback and hope to see you again in the future time.

2/10 Terrible

Shanel

Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Oct 2019