Title: Sierra Resort powered by Cocotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sierra Resort powered by Cocotel Santiago restaurant serves local and international cuisine with ocean views, while two outdoor pools and modern business facilities offer perfect relaxation spots ## Photo gallery for Sierra Resort powered by Cocotel ![On the beach, snorkelling - Sierra Resort powered by Cocotel (Dauin)](https://images.trvl-media.com/lodging/19000000/18550000/18542200/18542103/dc8177be.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Sierra Resort powered by Cocotel (Dauin)](https://images.trvl-media.com/lodging/19000000/18550000/18542200/18542103/f4a76020.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Sierra Resort powered by Cocotel (Dauin)](https://images.trvl-media.com/lodging/19000000/18550000/18542200/18542103/d4549e5a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Sierra Resort powered by Cocotel (Dauin)](https://images.trvl-media.com/lodging/19000000/18550000/18542200/18542103/78642e7a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Sierra Resort powered by Cocotel (Dauin)](https://images.trvl-media.com/lodging/19000000/18550000/18542200/18542103/752e588b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sierra Resort powered by Cocotel is oceanfront, with spectacular views from its Santiago restaurant. Guests can enjoy in-room WiFi, dry cleaning/laundry services, and relax at two outdoor pools, including a children's pool. ## Reviews 6.8 ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Business services ## Room options ### Check availability for these dates Tonight [Feb 26 - Feb 27](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=18542103&PinnedHotelID=18542103&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=18542103&PinnedHotelID=18542103&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 27 - Feb 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=18542103&PinnedHotelID=18542103&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=18542103&PinnedHotelID=18542103&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=18542103&PinnedHotelID=18542103&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=18542103&PinnedHotelID=18542103&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=18542103&PinnedHotelID=18542103&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=18542103&PinnedHotelID=18542103&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Family Room ![Family Room | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/19000000/18550000/18542200/18542103/c3401c1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Individually furnished Individually decorated Air conditioning Blackout curtains Bidet Rainfall showerhead Hairdryer Private bathroom - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room ![Superior Room | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/19000000/18550000/18542200/18542103/22d16d87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Individually furnished Individually decorated Air conditioning Blackout curtains Bidet Rainfall showerhead Hairdryer Private bathroom - Sleeps 2 - 1 Double Bed and 1 Single Bed OR 2 Double Beds ### View all photos for Deluxe Room ![Deluxe Room | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/19000000/18550000/18542200/18542103/96c14cd6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Individually furnished Individually decorated Air conditioning Blackout curtains Private bathroom Hairdryer Rainfall showerhead Satellite channels - Sleeps 2 - 1 Queen Bed OR 2 Double Beds ### View all photos for Executive Suite ![Executive Suite | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/19000000/18550000/18542200/18542103/d589670c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Separate bedroom Blackout curtains Private bathroom - Garden view - 90 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDumaguete-Hotels-Sierra-Resort.h18542103.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDumaguete-Hotels-Sierra-Resort.h18542103.Hotel-Information) ## About the area Located in Dauin, Sierra Resort powered by Cocotel is on the beach. Red Rock Hot Spring and Lagoon Trail are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mount Talinis and Ninoy Aquino Freedom Park. Looking to get your feet wet? Scuba diving and swimming adventures can be found near the property. [Visit our Dauin travel guide](https://www.expedia.co.uk/Dauin.dx6049801) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C9.19754%2C123.27388&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gHR_NAjefHBRFgW3opd1t3uNX0c=) Lipayo, Dauin, Negros Oriental, 6217 ### What's nearby - ![cheap but delicious food! thumbs up. sans rival restaurant is highly recommended, with their tasty seafood pasta and a wide choice of desserts., butter and chocolate silvanas are perfect pasalubongs! ](https://images.trvl-media.com/place/6135632/01762737-d1f0-4c29-8d5a-de048f10bb38.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Rizal Boulevard 33 min drive \- 13.6 miles - Dauin Church 18 min walk \- 1.0 mile - Negros Convention Center 31 min drive \- 13.1 miles - Silliman University Main Campus 32 min drive \- 13.4 miles - Robinsons Dumaguete Shopping Center 34 min drive \- 13.6 miles ### Getting around - Sibulan Airport (DGT) 36 min drive ### Restaurants - Dauin Dive Cafe 2 min drive - Finbar 13 min walk - Pura Vida Beach & Dive Resort 3 min drive - Breeze Restaurant 6 min drive - Atmosphere Resorts Pool-Bar 6 min drive ## About this property ### Sierra Resort powered by Cocotel Property highlights A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Sierra Resort powered by Cocotel. The on-site local and international cuisine restaurant, Santiago, offers breakfast, lunch, dinner, light fare and ocean views. Free in-room WiFi is available to all guests, along with a bar and a business centre. You'll also enjoy perks such as: - 2 outdoor pools and a children's pool - Free self-parking - A round-trip airport shuttle (surcharge), a computer station and a front desk safe - Meeting rooms, luggage storage and tour/ticket information Room features All rooms are individually furnished, and include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Extra amenities include: - Bathrooms with rainfall showers and free toiletries - Satellite channels, daily housekeeping and desks ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/11000000/10260000/10257000/10256949/9435d129.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sea Dream Resorts Dauin - Pool - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 66 reviews £66 includes taxes & fees 12 Mar - 13 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=10256949&PinnedHotelID=10256949&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers](https://images.trvl-media.com/lodging/114000000/113530000/113523600/113523518/bc1be531.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Dumaguete Dumaguete - Pool - Breakfast included - Parking included - Free Wi-Fi 8.6 Excellent 22 reviews £70 includes taxes & fees 12 Mar - 13 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=113523518&PinnedHotelID=113523518&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/92000000/91660000/91655700/91655697/d40b9780.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lighthouse Point Hotel Dumaguete - 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Parking included - Free Wi-Fi - Air-conditioning - Business services 7.4 Good 88 reviews £28 includes taxes & fees 14 Mar - 15 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=12329253&PinnedHotelID=12329253&HadPinnedHotel=true®ionId=-1&adults=2) ![Yoga](https://images.trvl-media.com/lodging/4000000/3160000/3157700/3157682/8011f5af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atmosphere Resorts & Spa Dauin - On private beach - Pool - Spa - Kids’ pool 9.2 Wonderful 145 reviews £248 includes taxes & fees 12 Mar - 13 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=3157682&PinnedHotelID=3157682&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/32000000/31060000/31056100/31056082/f910a242.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Infinity Sands Resort San Juan - Pool - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 32 reviews £77 includes taxes & fees 28 Mar - 29 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=31056082&PinnedHotelID=31056082&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/10000000/9640000/9635200/9635159/bcfe6d7c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Go Hotels Dumaguete Dumaguete - Parking included - Free Wi-Fi - Air-conditioning - Business services 7.8 Good 177 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=9635159&PinnedHotelID=9635159&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/105000000/104090000/104081300/104081253/638f6570.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residencia Orlina Dumaguete - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 7.4 Good 10 reviews £40 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=104081253&PinnedHotelID=104081253&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=18542103&PinnedHotelID=18542103&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=18542103,10256949,113523518,91655697,88097763) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Limited on-site self parking ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - Santiago ### Things to do - 2 outdoor pools - Children's pool - Snorkelling ### Family friendly - 2 outdoor pools - Children's pool - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre - Computer station - Conference centre - Meeting rooms ### Outdoors - Garden - On the beach - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No lift ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper ### Entertainment - Satellite channels ### Food and drink - In-room dining only - Limited room service ### More - Access via exterior corridors - Air conditioning - Desk - Individual decor - Individual furnishings - Safe ## Policies ### Check-in Check-in time starts at 2 PM ### Check-out Check-out before noon Late check-out fee: PHP 250 ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 6 AM - 9:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for PHP 950 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: PHP 1500 per vehicle (one-way, maximum occupancy 8) - Late check-out fee: PHP 250 - Rollaway bed fee: PHP 950 per night - Towels fee: PHP 100 per person, per stay (or guests may bring their own) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 7:00 AM to 8:00 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Set meals are served in guestrooms only (no menus or public dining) ### Property is also known as Sierra Resort Dauin Sierra Dauin Sierra Resort Dauin/Dumaguete City Sierra Resort Sierra Powered By Cocotel Sierra Resort powered by Cocotel Hotel Sierra Resort powered by Cocotel Dauin Sierra Resort powered by Cocotel Hotel Dauin ## Frequently asked questions ### Does Sierra Resort powered by Cocotel have a pool? ### Is Sierra Resort powered by Cocotel pet-friendly? ### How much is parking at Sierra Resort powered by Cocotel? ### What time is check-in at Sierra Resort powered by Cocotel? ### What time is check-out at Sierra Resort powered by Cocotel? ### Does Sierra Resort powered by Cocotel provide a shuttle to the airport? ### Where is Sierra Resort powered by Cocotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sierra Resort powered by Cocotel Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 6.2 Location ### 7.8 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 7 8 - Good 7 6 - Okay 4 4 - Poor 5 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Kendell 28 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent friendly workers, food was very good but limited. Wi-Fi wasn’t good in the room but good down stairs. ##### Kendell Stayed 14 nights in Mar 2024 ### 8/10 Good #### Jonathan 12 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a nice place to stay as a dive resort. The in room safe, was not attached to anything, anyone could just walk out with the safe. The staff was very friendly the dive shop critter republic was the reason for my stay. Many of the people who stay here, come just for the diving with Justin the owner of critter Republic dive shop. The owners of Sierra resort should recognize this. He is making them lots of money. ##### Jonathan Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### James 3 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a pleasant 4 night stay at the Sierra Resort. ##### James Stayed 4 nights in Apr 2024 ### 8/10 Good #### MICHAEL C 3 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities breakfast buffet needs help ##### MICHAEL C ### 8/10 Good #### Randolph 16 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food great. All outlets 2 prong. No room safes. ##### Randolph Stayed 3 nights in May 2024 ### 8/10 Good #### John 7 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quite, clean, dated, so-so food. very quiet and clean, yet still a convenient distance from Dumaguete. smaller with only about 50 rooms so not crowded yet well attended by very courteous staff. small beachfront area. Blacksand beach somewhat rocky. complementary breakfast is good but lunch and dinner offerings not very good. Meat was generally tough whether chicken beef or pork. Many menu items we’re not even available when requested, including fish entrées and shakes. Much of the staff has a poor understanding of English so communication can be a bit difficult. however, the management was extremely helpful sharing surrounding destinations to visit and quick to get transportation arranged. Myself and another tenant had toilet flushing problems. I had to be relocated to a different room because the toilet was not functioning. The other tenant said he had to keep calling them when the toilet would not flush because the problem was not solved. The resort is a little over 30 years old so has a late 80s Spanish Asian type of decor. well-maintained but shows a bit of age. very nice pool and central outdoor lounging area, but not in an ocean view area. ##### John Stayed 7 nights in Mar 2023 ### 8/10 Good #### Verified traveller 1 Jan 2019 Liked: Cleanliness, staff & service Peaceful setting, confortable, good service. Rooms are old and restaurant menu is limited. ##### Verified traveller Stayed 5 nights in Dec 2018 ### 6/10 Okay #### Lyndon 7 Dec 2018 Liked: Cleanliness, staff & service, room comfort #### Just nice! Forget the food! ##### Lyndon Stayed 1 night in Nov 2018 ### 6/10 Okay #### Verified traveller 5 Dec 2018 Liked: Staff & service Disliked: Property conditions & facilities Food is simply terrible. Water is for sale. Quite expensive for the rates. ##### Verified traveller Stayed 2 nights in Nov 2018 ### 8/10 Good #### takeshi 10 Oct 2018 Liked: Cleanliness, staff & service, room comfort #### 日本人にはバスタブがありがたい 以前スタンダードルームに宿泊した時はバスタブがあったのにエグゼクティブデラックスにはバスタブがなく残念でした。 新館らしく清潔感はありました。 ##### takeshi Stayed 5 nights in Oct 2018 ### 4/10 Poor #### David, Redmond Oregon 10 Aug 2018 Liked: Staff & service Disliked: Property conditions & facilities Ran out of lots of food at the restaurant. Pool floor made it look dirty. Staff was kind and friendly and helpful. ##### David Stayed 10 nights in Jul 2018 ### 2/10 Terrible #### Erling 11 May 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Very bad condition on bathroom, outdoor shower and toilet, general old room, ##### Erling ### 10/10 Excellent #### Dean, Mich----USA 21 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good experience----would suggest more items on menu---like ice cream ##### Dean Stayed 4 nights in Apr 2018 ### 4/10 Poor #### Gary R 18 Feb 2018 Liked: Cleanliness #### Adequate Pretty bad food on the menu. No fresh fruit and the staff struggled to find basic things like the WiFi password. The beach was not very nice. Luckily, we were spending only 1 night there. ##### Gary R Stayed 1 night in Feb 2018 ### 2/10 Terrible #### Søren 1 Dec 2017 Disliked: Cleanliness, staff & service, property conditions & facilities #### ingen wifi og ingen køkken der var KUN os på hotellet.. de havde en dårlige resturand, eller de ville bare ikke servere dessert.. ingen dessert.. og nogle af maden var udsolgt.. !! tror ikke de havde mad.. og ingen internet.. kræver mine penge tilbage.. kan KUN fraråde dette hotel til folk !!! ##### Søren Stayed 5 nights in Nov 2017 ### 4/10 Poor #### gerla, dumaguete 24 Nov 2017 Liked: Cleanliness, room comfort Disliked: Property conditions & facilities #### no maintenance dirty pool.. only few of the food menu are available... not worth the price.. ##### gerla Stayed 1 night in Nov 2017 ### 6/10 Okay #### ことりん, 東京 9 Oct 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 部屋が暗いし狭い シーサイドの部屋でもバルコニーが海側にありません。 部屋付属のバルコニーは、なぜか海が見えづらい位置にあります。 早い時間にチェックアウトする場合は６時以前にはフロントに従業員がいません。 メインストリートから入る場所には大きな看板がありますが 看板からホテルまで「ホントにこの先にホテルがあるの？」という林の中です。 宿泊客が少ないので、比較的静かに過ごせるのが良いと思います。 ##### ことりん Stayed 3 nights in Oct 2017 ### 10/10 Excellent #### JINKY 26 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The place is great, so are the staff. ##### JINKY Stayed 1 night in Aug 2017 ### 2/10 Terrible #### Verified traveller 9 Aug 2017 Disliked: Staff & service, room comfort #### Downright Bad Experience! Lady Manager didn't help The service was so bad. We booked 4 family rooms for 2 nights and requested for 2 twin bed each rooms but when we arrive, non of our requested room is ready. We arrived about 7pm and all of us got into the room nearly 11pm. Some of my family member has to wait near the pool where it's so dark and lots of mosquitos! I also booked the hotel with breakfast but came out nothing as the resort claimed that Hotels.com forwarded the order to Expedia. It seems like the employees here do not properly handover things to their colleagues. Nobody can confirm anything, they have to keep calling their supervisors.. During check out, the Lady Manager keep saying we had 7 extra beds where in fact there's only six. She keep insisting to a point that we asked her housekeeper to count it again. They counted 6 but not even a single apologies from her! I know this is ecofriendly hotel but I didn't expect there will be "tuko" gecko in from of my door! ##### Verified traveller Stayed 2 nights in Jul 2017 ### 10/10 Excellent #### Frances 20 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities ##### Frances Stayed 2 nights in May 2023 ### 10/10 Excellent #### Ricardo 16 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Ricardo Stayed 4 nights in Oct 2022 ### 8/10 Good #### Verified traveller 26 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 1 night in Jan 2020 ### 6/10 Okay #### DANIEL 21 Feb 2019 Liked: Property conditions & facilities Disliked: Staff & service ##### DANIEL Stayed 2 nights in Feb 2019 ### 4/10 Poor #### Verified traveller 15 Nov 2018 Liked: Staff & service ##### Verified traveller Stayed 3 nights in Nov 2018 ### 4/10 Poor #### Verified traveller 10 Feb 2018 Disliked: Cleanliness, property conditions & facilities ##### Verified traveller Stayed 2 nights in Feb 2018 ## Expedia's Latest Trends ### Hotels > [Crystal Cove](https://www.expedia.co.uk/Sipalay-Hotels-Crystal-Cove.h99766251.Hotel-Information) > > [Cozy Place Resort](https://www.expedia.co.uk/Rosales-Hotels-Cozy-Place-Resort.h42571753.Hotel-Information) > > [The Reef Island Resort Mactan, Cebu](https://www.expedia.co.uk/Lapu-Lapu-Hotels-The-Reef-Island-Resort-Mactan-Cebu.h45810437.Hotel-Information) > > [Fox & The Firefly Cottages](https://www.expedia.co.uk/Loboc-Hotels-Fox-The-Firefly-Cottages.h18586243.Hotel-Information) > > [Bravo Hotel and Resorts](https://www.expedia.co.uk/Dumaguete-Hotels-Bravo-Hotel-And-Resorts.h15930116.Hotel-Information) > > [Garin Farm Pilgrimage Resort powered by Cocotel](https://www.expedia.co.uk/San-Joaquin-Hotels-Cocotel-GarinFarm-Pilgrimage-Resort.h44395494.Hotel-Information) > > [House of the Rising Sun](https://www.expedia.co.uk/Ibajay-Hotels-House-Of-The-Rising-Sun.h23253022.Hotel-Information) > > [Lakawon Island Resort](https://www.expedia.co.uk/Cadiz-City-Hotels-Lakawon-Island-Resort.h48718784.Hotel-Information) > > [Dryft Darocotan Island - Campsite, Adults Only](https://www.expedia.co.uk/El-Nido-Hotels-Dryft-Darocotan-Island-Campsite.h36629730.Hotel-Information) > > [Coco Grove Beach Resort](https://www.expedia.co.uk/Dumaguete-Hotels-Coco-Grove-Beach-Resort.h3169608.Hotel-Information) > > [Anaya Beach Resort](https://www.expedia.co.uk/Bantayan-Island-Hotels-Bantayan-Huts.h16526988.Hotel-Information) > > [Hotel Valencia](https://www.expedia.co.uk/Valencia-Hotels-Hotel-Valencia.h48197584.Hotel-Information) > > [Mamima BnB](https://www.expedia.co.uk/Caramoan-Hotels-Mamima-BnB.h89788021.Hotel-Information) > > [Flory's Inn](https://www.expedia.co.uk/Liloan-Hotels-Florys-Inn.h15435100.Hotel-Information) > > [Playa Tropical](https://www.expedia.co.uk/Currimao-Hotels-Playa-Tropical.h4937694.Hotel-Information) > > [Cebu Safari and Adventure Park](https://www.expedia.co.uk/Carmen-Hotels-Safari-Camp-At-Cebu-Safari-Park.h42543778.Hotel-Information) > > [Camaya Coast Hotel](https://www.expedia.co.uk/Camaya-Coast-Hotel.h33786001.Hotel-Information) > > [Damires Hills Farm and Spa Resort](https://www.expedia.co.uk/Janiuay-Hotels-Damires-Hills-Tierra-Verde.h15862573.Hotel-Information) > > [ Discovery Coron](https://www.expedia.co.uk/Coron-Hotels-Club-Paradise.h554632.Hotel-Information) > > [Ultra Winds Mountain Resort](https://www.expedia.co.uk/Baungon-Hotels-Ultra-Winds-Mountain-Resort-Adults-Only.h16568126.Hotel-Information) > > [Vitalis Villas](https://www.expedia.co.uk/Santiago-Hotels-Vitalis-Villas.h14647616.Hotel-Information) > > [Santander Pebbles Beach Resort](https://www.expedia.co.uk/Santander-Hotels-Santander-Pebbles-Beach-Resort.h15705797.Hotel-Information) > > [Dakak Park & Beach Resort](https://www.expedia.co.uk/Dapitan-Hotels-Dakak-Park-Beach-Resort.h8836095.Hotel-Information) > > [White Beach Hotel Puerto Galera powered by Cocotel](https://www.expedia.co.uk/Puerto-Galera-Hotels-White-Beach-Hotel-Bar-And-Restaurant.h9732017.Hotel-Information) > > [Club Morocco Beach and Country Club](https://www.expedia.co.uk/Subic-Hotels-Club-Morocco-Beach-And-Country-Club.h16099041.Hotel-Information) > > [Matabungkay Beach Hotel](https://www.expedia.co.uk/Lian-Hotels-Matabungkay-Beach-Hotel.h8814684.Hotel-Information) > > [Two Seasons Coron Island Resort ](https://www.expedia.co.uk/Coron-Hotels-Two-Seasons-Coron-Island-Resort-Spa.h6118021.Hotel-Information) > > [Hotel Veniz Burnham](https://www.expedia.co.uk/Baguio-Hotels-Hotel-Veniz-Burnham.h27849074.Hotel-Information) ---